Emoticons are textual images that symbolize all but the sender’s _____________.
a.mood
b.location
c.emotion
d.facial expression
Answer:
A professional resume ______________________________.
a.is a well-written letter expressing job interest
b.can be as long as needed
c.should reflect your research about the company
d.should include contact information and employment history
Answer:
Interpersonal communication is _________________.
a.communication between two people who have a relationship with one another
b.communication that is emotional
c.communication that is limited to romantic relationships
d.all these answers are correct
Answer:
Having eye contact means _____________________________________.
a.glancing at the audience during the speech
b.picking a spot above the heads of the audience and focusing on it
c.talking to two or three people in the audience who are paying the most attention
d.looking at people in all parts of an audience throughout the speech
Answer:
The speaker should not be concerned with the size of the audience or the setting of the
speech, as that is the job of the organization sponsoring the speech.
a.True
b.False
Answer:
Which of the following behaviors is most likely to produce a new creative approach to a
speech?
a.Giving yourself enough time to learn about the topic and be creative.
b.Finishing your outline and sitting down for half an hour to be creative.
c.Not trying to be creative- letting it take care of itself.
d.Sticking with the firs idea that comes to you; it is usually the best.
Answer:
Which of the following would be the best wording of the specific goal for a speaker
who wants to support the implementation of a tax cut?
a.Should we adopt a tax cut now?
b.No one could possibly support a tax cut now.
c.I want the audience to believe that the United States should implement a tax cut.
d.I want the audience to understand three alternatives to cutting taxes.
Answer:
Which of the following statements about creativity is most true?
a.It is important to consider information from a variety of different perspectives.
b.It comes and goes quickly.
c.It is stronger generally in men than in women.
d.It corresponds to your standard of living.
Answer:
Which of the following criteria can be used to determine whether an individual’s
participation was effective?
a.The group member voiced strong opinions frequently.
b.The group member was on time.
c.The group member was dressed appropriately.
d.The group member contributed to the cohesiveness of the group.
Answer:
Your response can be both judgmental and supportive at the same time.
a.True
b.False
Answer:
The feelings and evaluations we associate with a word reflect its
_________________________.
a.literal meaning
b.connotative meaning
c.denotative meaning
d.less important than nonverbal messages
Answer:
Intercultural empathy is ____________________________.
a.feeling sympathy with someone’s culture
b.the power that a listener has over a speaker.
c.being careful to avoid the risk of hurting the other person
d.imagining yourself in the other person’s cultural world so as to experience what he or
she is experiencing
Answer:
Note-taking is most effective in which of the following contexts?
a.Deciding what kind of bread to buy at the supermarket
b.Absorbing information from a lecture
c.Understanding the procedure for getting on a bus
d.Meeting new people at a conference
Answer:
When you want to get the opinion of a large number of people on a topic,
________________________.
a.conduct an interview
b.conduct a survey
c.look for library sources
d.look for newspaper articles
Answer:
The organizational pattern you choose will determine the order of your main points.
a.True
b.False
Answer:
What should a participant do after a meeting?
a.Review decisions
b.Read and summarize notes
c.Communicate progress
d.All of these
Answer:
During the ____ stage of group development, conversations are focused on problem
solving and sharing task-related information:
a.norming
b.performing
c.storming
d.forming
Answer:
Performing is the most important stage of group development.
a.True
b.False
Answer:
Direct eye contact is universally accepted as appropriate.
a.True
b.False
Answer:
Reasoning that what is true in some examples is an example of arguing from example.
a.True
b.False
Answer:
If you followed the statement, “Small schools can produce pro football players” with
the statement, “Steve Kreider, the former Bengals wide receiver, graduated from
Lehigh,” you would be using a(n) _____________________
a.illustration
b.analogy
c.example
d.quotation
Answer:
A persuasive speech that begins with an attention step, moves on to determining a need
and how the proposition meets that need, and then gives a personal application, is
following which pattern of organization?
a.Motivated sequence
b.Problem-solution
c.Comparative advantages
d.Criteria satisfaction
Answer:
If you have prepared a speech but do not plan to use the same exact wording during the
presentation, you will be speaking __________________.
a.from a manuscript
b.from memory
c.in an impromptu manner
d.extemporaneously
Answer:
A work group team is _________________________________.
a.a collection of three or more people formed to work together
b.usually an unproductive and unfocused collection of individuals
c.non goal-oriented
d.a group that contains the optimum number of diverse members
Answer:
If in your informative speech on the Hope diamond you explained the size, shape,
weight, and color of the diamond, you would be using a ___________________.
a.comparison and contrast
b.definition
c.narration
d.description
Answer:
The style of conflict resolution that is considered the best strategy in long-term
relationships is _____________________________.
a.avoiding
b.accommodating
c.collaborating
d.compromising
Answer:
Angela is getting divorced, and her friend Deanna is trying to comfort her. Which of
these statements is an example of buffering face threats with politeness?
a.You should consider getting a lawyer so that you get all you deserve.
b.You’re one of the strongest women I know. I’m sure you’ll get through this okay. But
I’m really sorry you’re having such a hard time.
c.Oh, that’s awful. How are you feeling about it?
d.I want you to know that I’m only telling you this to help. I just want you to know that
I think you’re making the right choice.
Answer:
Nonverbals make up approximately 65 percent of the meaning in face-to-face
communication.
a.True
b.False
Answer:
You can define a word by explaining its derivation or history.
a.True
b.False
Answer:
If, for a speech on space exploration, you discussed the role of scientists, the role of
government, and the role of the public, you would be using a basic speech pattern
known as ______________.
a.time order
b.space order
c.topic order
d.logical reasons order
Answer:
You should self-disclose more intimate information only when you believe the
disclosure represents an acceptable risk.
a.True
b.False
Answer: