The idea that a group and its environment mutually influence each other is suggested by
which perspective?
A.idyllic.
B.symbolic.
C.systemic.
D.bona fide group.
E.carter’s understanding.
Which of the following is not an attention-getting device suggested in the text for use in
an introduction?
A.striking quotation.
B.humor.
C.rhetorical question.
D.story.
E.hard evidence.
When using humor in a presentation, you should:
A.tell the joke to others beforehand to make sure it is funny to someone other than you.
B.use humor that your audience will find in good taste.
C.use humor that is related in some way to your topic.
D.all of these.
E.none of these.
“Decision-making” refers to
A.the process of solving a problem.
B.the procedure by which a choice is made.
C.choosing among two or more options.
D.creating a way around obstacles to a desirable situation.
E.concluding the process of problem-solving.
Groups may be diverse not only culturally but also in terms of age. Individuals who are
significantly influenced by Vietnam and are willing to challenge tradition are likely
A.builders.
B.boomers.
C.gen-xers.
D.n-gens.
E.millenniums.
Systems theory is useful as a perspective for understanding small groups because this
theory
A.reminds us that small groups are simpler than they appear.
B.provides a framework for thinking about the complex processes of groups of human
beings.
C.helps us describe how individual elements of a whole can operate autonomously.
D.can help a student identify the single most important reason why something occurs in
a group.
E.provides a group comparison to the “fight or flight” response of an individual.
Rodrigo and Kia are members of a group that is trying to determine how to put together
their final presentation. Kia thinks a PowerPoint should be involved and Rodrigo thinks
a PowerPoint will limit the group’s ability to let the discussion flow. They are most
likely having which type of conflict?
A.substantive.
B.affective.
C.task.
D.interpersonal.
E.functional.
An example of a small group “input” is the
A.report a committee produces.
B.way group members resolve conflicts.
C.type of informal leadership provided by various members.
D.satisfaction members feel when they have completed their assignment.
E.critical thinking skills of the members used while solving a problem.
Josh sat separate from the group with his arms crossed for most of the meeting. Sam
assumed that Josh did not want to be a part of the group, Josh just found out his partner
broke up with him and was very distraught. What principle of nonverbal
communication does this most closely illustrate?
A.when verbals and nonverbals contradict, people believe the nonverbal.
B.nonverbal behaviors are ambiguous.
C.people cannot stop sending messages.
D.all of these.
E.none of these.
A creative group technique using metaphors and analogical thinking is called
A.meta-analysis.
B.synectics.
C.synthesis.
D.compulogic discussion.
E.quest discussion.
A group member concludes that because one of your sources is a prisoner, the group
should not accept what the person said. This is an example of
A.overgeneralizing.
B.making an incomplete comparison.
C.attacking the source rather than the idea.
D.posing a false either-or situation.
E.concluding that because two things are related, one caused the other.
Which of the following is the best example of a closed system?
A.a sequestered jury.
B.a hockey team.
C.an advertising team.
D.a person in an interview.
E.a learning group.
These group members manage the group’s interaction with its environment
A.negotiators.
B.go-betweens.
C.boundary spanners.
D.locaters.
E.any of these.
Transactional communication involves all of the following except:
A.simultaneous communication.
B.multi-directional communication.
C.verbal and nonverbal messages.
D.linear message exchange.
E.none of these.
The first key issue that a group must address is the management of which two
concerns?
A.introductions and conclusions.
B.assignment breakdown and grading policies.
C.meeting dates and times.
D.task and social tensions.
E.boundaries and rules.
Titles such as “chair” and “facilitator” indicate a ______ leader.
A.designated
B.appointed
C.elected
D.emergent
E.distributed
Participating in groups always requires ____________; giving up individual freedom
for advantages of more input.
A.trade-offs
B.unnecessary tensions
C.unwanted friendships
D.social networking
E.none of these
The ____________ is used to plan implementation of a solution decided upon.
A.focus groups
B.RISK technique
C.nominal group technique
D.PERT (program evaluation and review technique)
E.Delphi technique
All of the following are factors that a leader should consider before identifying the
appropriate leadership style, except:
A.the time needed to complete the project.
B.the type of task.
C.how well members work together.
D.how well the members work with the leader.
E.the maturity level of the followers.
Group members are concerned about interpersonal liking. They are probably
experiencing _____ tension.
A.primary
B.task
C.secondary
D.tertiary
E.uncertainty
A less linear model of group development, developed by Connie Gersick’s is identified
as which of the following?
A.group dynamics.
B.two-phase model.
C.cyclical development.
D.strategic planning.
E.back and forth development.
This is likely the root of most relational conflict.
A.inequity.
B.equality.
C.distribution of power.
D.sharing.
E.openly expressing ideas.
A group member is suggesting the proper procedure for discussion. This behavior
would be classified as a _______ role.
A.hidden agenda
B.individual
C.maintenance
D.task
E.formal
“Charisma” refers to ______ power.
A.reward
B.punishment
C.legitimate
D.expert
E.referent
Which of the following is not an idea for bridging differences in the group?
A.appreciate the value of diversity.
B.stand your ground when defending your way of seeing things.
C.talk openly about how you will integrate your differences.
D.form a group identity around your differences.
E.openly acknowledge the differences.
The most important “technique” to help groups do a good job of critical thinking is:
A.creativity.
B.nonsense reduction.
C.attitude.
D.all of these.
E.none of these.
The content dimension of a message deals with the _____ while the relational
dimension of a message deals with the ______.
A.depth and breadth
B.communication and noncommunication
C.what and how
D.nonverbal and verbal
E.none of these
A person with special knowledge important to the work of the group has ______ power.
A.reward
B.punishment
C.legitimate
D.expert
E.referent
Edith argues that animals have rights equal to those of human beings; Nina says animals
should serve human interests. The central issue in this conflict is one of
A.values.
B.issues.
C.policies.
D.solutions.
E.ends.
Diversity can include all of the following, except:
A.gender.
B.sexual orientation.
C.generational difference.
D.race/ethnic background.
E.none of these
Group ___________ refers to the psychological atmosphere and interpersonal
relationships within a group.
______________ means that when group members come together, they create an
entirely unique entity that is something other than just a collection of individual parts.
_____________ takes many forms, like e-mail and chat room discussions.
Partial win-partial lose describes a _______________________ by the persons
involved to manage a conflict.
One of the best ways to prevent confusion about your abstract language is to provide
concrete ____________ of what you mean.
____________ refers to the attachment group members feel toward each other.
One significant way members can test the adequacy and quality of information,
reasoning, and sources is by asking each other ________________ questions.
One method to prevent groupthink is to encourage members to __________________
before they start focusing on a solution.
The canon that pertains to the raw materials of a speech and how they are adapted to an
audience is known as _______________.
The three broad categories of elements in a small group’s life are called input,
__________, and output variables.
The synectics technique tries to stimulate such chance ________________ between
apparently unrelated elements.
Confidence, willingness to challenge “old ways” of doing things and take on big causes
is among the ______________ generation.
The Myers-Briggs dimension _______________ refers to people who tend to direct
their energy toward the outer, observable world.
_________ groups are formed to meet human needs for control.
A discussion question should be phrased so as to avoid suggesting the
_______________ in the question.
One nonverbal behavior guaranteed to get other members to dislike you is to keep a
_______________ to make the others guess what you’re thinking.
Groups in which members complete most or all of their work without meeting are
called __________.
____________ is a speaker’s individual characteristic way of using the resources of a
language.