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Why are the following factors important to effective internal communication?
a) Supportive management
b) Targeted messages
c) Effective media/forum
d) Well-positioned staff
e) Ongoing assessment
Answer:
What are the advantages and disadvantages of each of the following media?
a) Blogs
b) Tweets
c) Texts
d) E-mails
e) Memos
f) Letters
Answer:
To be successful, a company must juggle the needs of many stakeholders. Why are the
following external stakeholders important?
a) Media
b) Community
c) Customers
d) Investors
e) Analysts
Answer:
Discuss the characteristics and limitations of the following possible media/methods that
are often used to communicate with external audiences.
a) Press conferences
b) Press releases
c) Web sites
d) Hotlines
Answer:
List the primary information to include on an agenda.
Answer:
What are the advantages and disadvantages of using the following types of visual aid
equipment?
a) Web or video conferencing
b) Computer projection
c) Blackboards or flip charts
d) Handouts
Answer:
Describe the tasks associated with each of the following meeting roles.
a) Facilitator
b) Scribe
c) Time Keeper
Answer:
Why it is important to have the appropriate spokesperson speak for the company?
Answer:
What are some of the methods companies can use to monitor the effectiveness of their
external communication?
Answer:
What are steps to take to ensure a feedback session is productive and constructive?
Answer:
What are the guidelines for using animation in projected presentations?
Answer:
Discuss the key ideas for formatting professional communication.
Answer:
When would a communicator want to begin indirectly?
Answer:
What are some of the common problems that occur in meetings? From your experience,
provide an example of when have you seen this issue, and how do you recommend
mitigating the issue?
Answer:
What are some of the most common types of organizational ethical issues leaders face
today?
Answer:
At a minimum, what does a virtual team need to be successful?
Answer:
What are some of the challenges that a virtual team might face?
Answer:
What are the key components to include in developing a communication strategy?
Answer:
Discuss techniques for effective closings for oral presentations.
Answer:
When is it a good idea to use graphics in your communication materials?
Answer:
List some common problems with presentation delivery.
Answer:
What are some of the techniques of writing you can use to make your prose more
concise?
Answer:
Discuss the basic guidelines for creating and using effective charts and graphs.
Answer:
Describe the leadership communication framework.
Answer:
Discuss when you might select a round-table over a formal stand-up presentation.
Answer:
What are some of the questions you should answer when analyzing your audience?
Answer:
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