According to research, what is the most powerful predictor of happiness in life?
A.physical attractiveness
B.income
C.health
D.marital happiness
Answer:
Which of the following is an example of a channel-rich communication context?
A.writing a letter to someone
B.interacting in an online chat room
C.using text messaging on a cell phone
D.none of these is an example of channel-rich communication
Answer:
How are emotions and moods different?
A.Emotions are relatively enduring whereas moods are short lived.
B.Emotions have an identifiable cause whereas moods do not.
C.Emotions are specific feelings whereas moods are more general.
D.Emotions affect communication but moods do not.
Answer:
Which of the following processes is at work when we are able to recall only
information that confirms our existing stereotypes?
A.stereotype recall bias
B.selective perception
C.selective memory bias
D.self-serving recall bias
Answer:
Which of the following is NOT an emotional reward commonly associated with close
relationships?
A.comfort
B.happiness
C.emotional continuity
D.empathy
Answer:
A sense of morality and the judgment of right and wrong are known as:
A.competence
B.sincerity
C.cognitive complexity
D.ethics
Answer:
Which of the following is not one of the health benefits of marriage identified in your
textbook?
A.Married people live longer.
B.Married people tend to be healthier.
C.Married people have better sexual health.
D.Married people are less likely to abuse alcohol and drugs.
Answer:
We engage in this form of listening when our goal is to evaluate or analyze what we’re
hearing:
A.informational
B.analytical
C.critical
D.empathic
Answer:
The ability to take another person’s perspective, and to think and feel as that person
does, is called what?
A.ethics
B.sympathy
C.empathy
D.self-awareness
Answer:
According to the distinctions between men and women’s linguistic styles, men are more
likely to:
A.use modifiers to reflect the intensity of their statements
B.talk in shorter phrases
C.rely on the use of inclusive pronouns like “we”
D.withhold opinions
Answer:
Researchers use this term to describe how aware people are of their own behaviors:
A.cognitive complexity
B.self-monitoring
C.adaptability
D.self-disclosure
Answer:
How do researchers study deceptive behaviors in cross-cultural environments?
A.They focus their research on the speaker’s vocal cues.
B.They focus their research on the speaker’s truthfulness quotient.
C.They focus their research on the speaker’s nonverbal cues.
D.They focus their research on the speaker’s eye movement specifically.
Answer:
Communication context includes all of the following except:
A.the number of people who might overhear the conversation
B.the emotional climate of the situation
C.the connotation of the message
D.the location where communication occurs
Answer:
Soldiers decline treatment for post-traumatic stress disorder primarily because:
A.they feel confused about having the condition
B.they feel fear that their comrades will stigmatize them
C.they feel ashamed of being a soldier
D.they fear the doctors and medical personnel who might treat them
Answer:
A multi-dimensional response to any event that enhances or inhibits your goals is know
as a(n):
A.communicative response
B.feeling
C.emotion
D.action tendency
Answer:
According to deception research, which of the following behavioral changes is a
reliable cue to deception?
A.increased smiling
B.reduced vocal pitch
C.decreased eye contact
D.decreased gesturing
Answer:
Using you-statements to describe your emotions is problematic because:
A.it provides specific prescriptions for change
B.it fails to acknowledge the part you play in determining your feelings
C.it involves blaming yourself for your emotions
D.it doesn’t allow you to separate emotions from actions
Answer:
Which of the following statements about the importance of listening is not TRUE?
A.Employers tend to rank listening skills as the most important factor in effective
management.
B.A survey of family interaction showed that listening was the most important
communication skill.
C.Listening has little to no effect on our physical health beyond avoiding sounds that
may induce hearing loss.
D.Listening skills are important in the workplace for promoting safety, productivity, and
satisfaction.
Answer:
Regarding probability, which of the following statements is TRUE?
A.A statement is certain if its likelihood of being TRUE is at least 95%.
B.To be possible, a statement has to have greater than a 50% chance of being TRUE.
C.A statement is possible if there is even the slightest chance, however small, that it
might be TRUE.
D.No statement has a 0% chance of being TRUE.
Answer:
This form of power derives from the ability to punish:
A.legitimate power
B.expert power
C.referent power
D.coercive power
Answer:
Which of the following is an example of passive aggression, as it is defined in the text?
A.Tara is hurt when her brother forgets her birthday, so she deliberately “forgets” his.
B.Parker is angry with his mother so he ignores her calls and e-mail messages.
C.Bonnie doesn’t want to go to her neighbor’s party, so she takes so long to get ready
for it that the party is over by the time she’s done.
D.All of these.
Answer:
Which of the following statements correctly defines the concept of flooding?
A.Flooding refers to a sudden rush of emotion and is commonly experienced by women
during conflict.
B.Flooding happens when someone engaged in conflict is emotionally or
psychologically unable to engage the discussion further.
C.Flooding is what happens to men in conflict when they experience a rapid increase in
hormones that are responsible for stress and anger.
D.Flooding happens when someone engaged in a conflict experiences an increase in
their stress hormones after the other person stonewalls.
Answer:
This strategy for giving non-evaluative feedback involves asking questions that will
give you more information about what the person is expecting:
A.paraphrasing
B.probing
C.priming
D.offering support
Answer:
When two points of view are in conflict and share no common ground, we say that
those positions are:
A.inconceivable
B.dialectically opposed
C.diametrically opposed
D.incommensurate
Answer:
This is the ongoing process of making meaning from what we experience in our
environment:
A.attribution
B.primacy
C.egocentrism
D.perception
Answer:
Elizabeth and Aaron had been married for six months when Elizabeth started to feel
dissatisfied in their relationship. Although Aaron was a nice person and fun to be
around, he didn’t do any of the cooking or cleaning despite the fact that both of them
worked full time. Elizabeth’s dissatisfaction was likely due to the fact that:
A.Aaron exhibited a lack of commitment in his behavior.
B.Elizabeth expected an equitable investment in household chores from Aaron.
C.Aaron was enjoying too much interdependence in their relationship.
D.Elizabeth was conflicted by her own dialectical tensions between work and home.
Answer:
Which of the following is not one of the criticisms that have been levied against the
Sapir-Whorf hypothesis?
A.It is unclear whether language produces thought or thought produces language.
B.Children who grow up in a bilingual family experience a great deal of cognitive
dissonance because of the conflicting languages.
C.Just because a culture doesn’t have a word to describe an experience doesn’t mean
they don’t have that experience.
D.People who have cognitive deficiencies for learning language can still engage in
thought, despite their language limitations.
Answer:
This emotion involves feelings of joy and surprise, along with experiences of
excitement and attraction for another person:
A.liking
B.love
C.attachment
D.passion
Answer:
Which of the following statements about language and culture is TRUE?
A.When people speak more than one language, their language use has no effect on their
culture identity.
B.When people speak more than one language, their language use might have a small
effect on their cultural identity, but the result is too small to be noticed.
C.When people speak more than one language, their language use is often accompanied
by a shift in cultural values.
D.None of these statements is TRUE.
Answer:
The tendency to pay attention only to information that supports our values and beliefs is
called what?
A.vividness effect
B.mere exposure effect
C.valuation bias
D.confirmation bias
Answer:
According to research, women who take their husbands’ name when they marry differ
in some ways from women who keep their birth name. Which of the following
statements is TRUE?
A.Name-keepers have higher self-esteem than name-changers.
B.Name-changers report having more power in their marriages than name-keepers.
C.Name-changers score higher than name-keepers on reports of feminist attitudes.
D.Name-keepers say their personal concerns are more important than their
relationships.
Answer:
The study of how people use movement is called what?
A.haptics
B.kinesics
C.oculesics
D.proxemics
Answer:
All of the following statements about power are TRUE except:
A.power is known as a ‘single-dimension” concept
B.power is always present
C.power can be positive or negative
D.power is context-specific
Answer: