c.
macro-managed.
d.
mediated by information technology.
37. Which of the following is a key practice that leaders in virtual teams should practice?
a.
Soliciting minimum number of volunteers for the team
b.
Maintaining frequent communication with the team
c.
Ensuring that the team members are uniform
d.
Minimizing the use of communication technology in the team
Moderate
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Comprehension
Digital story: Connect
38. Ashley is the leader of a virtual team. To increase the effectiveness of her team, Ashley should:
a.
monitor progress through the use of information technology.
b.
minimize diversity within the team.
c.
check frequent communication, such as virtual meetings.
d.
limit the external visibility of the team and its members.
a
Challenging
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Application
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Knowledge
Digital story: Engage
39. An example of a physical structure to facilitate communication among team members is a:
a.
telecommuting or work at home program.
b.
private office or cubicle for each team member.
c.
shared physical facility such as a beverage lounge.
d.
high-rise building.
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Comprehension
Digital story: Connect
40. An important part of open-book management is to:
a.
help all employees understand the company’s business goals.
b.
empower employees to audit the company books.
c.
empower employees to complain directly to top management.
d.
give employees bonuses based on company profits.
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Knowledge
Digital story: Engage
41. A recommended method of selecting team members is to:
a.
b.
c.
d.
A starting point in selecting efficient team members is self-selection. It is best for the team
Digital story: Perform
42. Team members use technologies like groupware which:
a.
virtually eliminate the need for a team leader.
b.
measure the productivity of group members.
c.
allow group members to achieve consensus on which software to use.
d.
help groups collaborate better.
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Comprehension
Digital story: Connect
43. A major reservation about outdoor training is that:
a.
participants do not take it seriously.
b.
in the corporate world, teams change frequently.
c.
a few participants find it repellent.
d.
it encourages physical combativeness.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Offsite Training and Team Development
Bloom’s: Comprehension
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG – Analytic
Leader Actions That Foster Teamwork
Bloom’s: Comprehension
Digital story: Connect
44. In outdoor training, an important purpose of debriefing is to:
a.
explain how the training can be applied to a workplace.
b.
form a bond among ateam members.
c.
measure the cost effectiveness of the training.
d.
repair emotional damage done during the training.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Offsite Training and Team Development
Bloom’s: Comprehension
Digital story: Connect
45. The leader–member exchange model provides a partial explanation of teamwork development because:
a.
members of an out-group work well together as a group of renegades.
b.
members of an in-group work smoothly together with the leader.
c.
members who perform well are given key positions outside the team.
d.
all members are treated with the same degree of respect.
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Bloom’s: Knowledge
Digital story: Engage
46. With respect to safety, positive leader–member exchanges:
a.
encourage group members to take more risks.
b.
lead to greater commitment and fewer accidents.
c.
enhance morale, thereby leading to a carefree attitude toward accidents.
d.
virtually eliminate accidents.
Digital story: Connect
47. A study found that positive leader–member exchanges are likely to increase a leader’s:
a.
resistance in building teamwork.
b.
confrontations with a group
c.
transactional effect on a group.
d.
transformational effect on a group
Model and Teamwork.”
Moderate
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Bloom’s: Comprehension
Digital story: Connect
48. The team leader of the media team explains the impact of the latest business channels on the advertising returns of the
firm to the team. This is an example of _____.
a.
external leadership
b.
sense making
c.
debasement
d.
ingratiation
Challenging
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
The Leader’s Role in the Team-Based Organization
Moderate
United States – BUSPROG – Analytic
United States – OHIO – DISC: Leadership Principles
Bloom’s: Comprehension
Digital story: Connect
49. Who among the following is an example of an external leader?
a.
A leader who manages the activities of a team without being a member of it
b.
A leader who represents a team after being elected by the teammates
c.
A leader who is not supported by the team members by majority votes
d.
A leader who fails to deliver, irrespective of being chosen by majority votes
When the leader is not a member of the team, he or she is classified as an external leader. See
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
The Leader’s Role in the Team-Based Organization
Bloom’s: Application
Digital story: Perform
50. The leader of a particular group decides to conduct personal meetings with his team members, to understand how they
feel about their positions in team. The leader in this case wants to know if the group members are satisfied with the
appreciation they get. In the given example, the leader is engaged in _____.
a.
emphasizing pride in being outstanding
b.
developing group emotional intelligence
c.
serving as a model of powersharing
d.
drafting the team’s mission
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Application
Digital story: Perform
51. Who among the following is considered a transparent leader?
a.
A sales manager who continuously persuades his team members without giving them an idea of the target to
be achieved
b.
A marketing manager who gives his team members a clear idea on the economic status of the external market
c.
A production manager who closely monitors all the minute details of his team members’ work
d.
A human resource manager who explains to his team the personnel crisis the company is going through
Bloom’s: Application
Digital story: Perform
52. Who among the following can be considered an example of a leader who implements power sharing?
a.
A production manager who feels his team members should concentrate on just one task at a time
b.
The trainer of an organization who closely scrutinizes all the activities of the employees undergoing training
c.
The chief editor of a magazine who feels all the reporters and junior editors should be equipped enough to
challenge him
d.
A doctor who feels the medical assistants in his team should react immediately to all his orders
challenging leaders to minimize mistakes. See “Leader Actions That Foster Teamwork.”
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Application
Digital story: Perform
53. Which of the following is an example of e-leadership?
a.
The sales manager of a company , on a business trip to Mumbai, chats with his team members through web
conferencing.
b.
The sales manager of a company, currently working in the company headquarters, assigns the deputy sales
manager to take charge in his absence.
c.
The trainer of an organization is assigned to personally monitor and coach a new batch of trainees.
d.
The human resource executive of an organization is assigned to conduct exit interviews in person.
9.2 – Describe leader actions that foster teamwork.
leader being transparent. See “Leader Actions That Foster Teamwork.”
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Application
Digital story: Perform
54. The managing director of an organization addresses two sales teams, A and B, who are in charge of different products.
While communicating a critical strategic decision of the company, members of team A had a pre-existing idea, while
members of team B appeared clueless. In this context, which of the following statements is most likely to be true?
a.
A represents the out-group and B represents the in-group of the company.
b.
The team leader of A practices debasement, while the team leader of B does not.
c.
The team leader of A practices open-book management, while the team leader of B does not.
d.
A consists of a batch of new trainees, while B consists of a batch of experienced employees.
That Foster Teamwork.”
9.2 – Describe leader actions that foster teamwork.
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Application
Digital story: Perform
55. Which of the following scenarios is an example of an offsite training program?
a.
The members of the grievance committee are taken out for a lecture on politics in the company.
b.
The employees of the creative team are shown the test advertisements of a number of products to measure
their effectiveness.
c.
The members of the safety committee are enquired about a mock fire warning, to test their reaction in case of a
fire outburst.
d.
The employees of the human resource department are taken out as a team for a wild life expedition to develop
their team building skills.
and Team Development.”
9.3 – Explain the potential contribution of outdoor training to the development of team
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Offsite Training and Team Development
Bloom’s: Application
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Leader Actions That Foster Teamwork
Bloom’s: Application
Digital story: Perform
56. Nixon who is a team manager decides to split his group into two different groups. While the members of one group
are invited to participate in processes like sales target determination and crisis management, the members of the other
group are managed as per formal rules. Nixon’s leadership practice is in accordance with the _____.
a.
leader–member exchange model
b.
middle-of-the-road management technique
c.
libertarian leadership theory
d.
charismatic leadership theory
a
Teamwork.”
Challenging
leadership.
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Bloom’s: Application
Digital story: Perform
57. The finance executive of a company is asked to sit through the copy testing of the company’s new advertisement
program. He is also asked to give his feedback on the content and appeals of the advertisement. In the context of the
leader–member exchange theory, this is an example of _____.
a.
ingratiating behavior
b.
extra-role behavior
c.
debasement
d.
resistance
Challenging
United States – BUSPROG: Reflective Thinking
United States – OHIO – DISC: Leadership Principles
Bloom’s: Application
Digital story: Perform
Essay
58. John is the newly appointed managing director of a firm. During the first week, he is given a clear idea on his key
Digital story: Perform
roles in a team based organization. During the second week, he is asked to develop an action plan on the steps he would
take using the resources available to him. Give at least five options that John has in this regard.
59. John, the sales manager of a company has to move out of the city. He decides to use the tactics of e-leadership to build
a virtual team. What are the measures he needs to take to see that his virtual team functions well?
60. After being given a brief about a leader’s role in a team based organization, Nirvan is advised by his senior manager to
implement the leader–member exchange model in his team to improve productivity. In this context, what information
does Nirvan need to implement the leader–member exchange model in his team?