Chapter 09: The Personal and Social Impact of Computers
1. Most computer-related mistakes are caused by machine error.
a.
True
b.
False
False
1
Easy
09.01
2. As information technology becomes faster, more complex, and more powerful, the risk of computer-related mistakes
decreases tremendously.
a.
True
b.
False
False
1
Easy
09.01
3. The first step to prevent computer-related waste is to review existing policies and procedures and determine whether
they are adequate.
a.
True
b.
False
False
1
Easy
09.02
4. Relaxing controls for changes to critical tables, HTML, and URLs is a useful policy to minimize computer-
related waste and mistakes.
a.
True
b.
False
False
1
Easy
09.02
5. Many computer crimes go unreported because companies do not want bad publicity or don’t think that law enforcement
can help.
Chapter 09: The Personal and Social Impact of Computers
a.
True
b.
False
True
1
Easy
09.03
6. The ready availability of personal computers, coupled with the development of mapping and analysis software, has led
law enforcement agencies to use crime-related data, powerful analysis techniques, and geographic information systems
(GIS) to better understand and even diminish crime risks.
a.
True
b.
False
True
1
Easy
09.03
7. The Department of Homeland Security Department’s Information Analysis and Infrastructure Protection Directorate
serves as a focal point for threat assessment, warning, investigation, and response to cyberterrorism threats or attacks
against the country’s critical infrastructure.
a.
True
b.
False
True
1
Easy
09.03
8. The public cannot gain online access to information about registered sex offenders online because of various privacy
laws.
a.
True
b.
False
False
1
Easy
09.03
9. A computer hacker is someone who intimidates or coerces a government or organization to advance his or her political
Chapter 09: The Personal and Social Impact of Computers
or social objectives by launching computer-based attacks against computers, networks, and the information stored on
them.
a.
True
b.
False
False
1
Easy
09.03
10. A script bunny is a young, female computer hacker.
a.
True
b.
False
False
1
Easy
09.03
11. A rootkit is a type of Trojan horse that executes when specific conditions occur.
a.
True
b.
False
False
1
Easy
09.03
12. Smartphones—especially ones running the popular Android operating system—can run applications that are
impervious to malware.
a.
True
b.
False
False
1
Easy
09.03
13. Patent laws protect processes, machines, and compositions of matter.
a.
True
b.
False
Chapter 09: The Personal and Social Impact of Computers
True
1
Easy
09.03
14. To obtain a patent or to determine if a patent exists in an area a company seeks to exploit, a search by the U.S. Patent
Office is required; these can last longer than 25 months.
a.
True
b.
False
True
1
Easy
09.03
15. Phishing has become such a serious problem that several companies have formed the Domain-based Message
Authentication, Reporting, and Conformance (DMARC) group to provide improved e-mail security and protection from
phishing.
a.
True
b.
False
True
1
Easy
09.03
16. Incidents of identity theft are reported to the Department of Justice.
a.
True
b.
False
False
1
Easy
09.04
17. Role-based system access means that only people who fill a certain role can access a specific system.
a.
True
b.
False
True
1
18. The combination of duties is a key concept of good internal controls.
a.
True
b.
False
False
1
Easy
09.04
19. Not many small and medium sized organizations are willing to outsource their network security operations.
a.
True
b.
False
False
1
Easy
09.04
20. For those computers with an integrated Web cam, tracking software sends messages via a wireless network to the
specified email address, pinpointing its location and including a picture of the thief.
a.
True
b.
False
True
1
Easy
09.04
21. To safeguard a user’s PC and prevent it from spreading malware to the user’s friends and coworkers, some antivirus
software scans and cleans both incoming and outgoing email messages.
a.
True
b.
False
True
1
Easy
09.04
Easy
09.04
22. Federal law prohibits employers from monitoring email sent or received by their employees.
a.
True
b.
False
False
1
Easy
09.05
23. The use of email among public officials might violate “open meeting” laws.
a.
True
b.
False
True
1
Easy
09.05
24. Posting information to the Internet using anonymous e-mail accounts or screen names makes it impossible to identify
the libeler.
a.
True
b.
False
False
1
Easy
09.05
25. Multinational companies face an extremely difficult challenge in implementing data collection and dissemination
processes and policies because of the multitude of differing country and regional statutes.
a.
True
b.
False
True
1
Easy
09.05
26. A job that requires sitting at a desk and using a computer for many hours a day doubles the risk of seated immobility
Chapter 09: The Personal and Social Impact of Computers
thromboembolism (SIT).
a.
True
b.
False
True
1
Easy
09.06
27. Carpal tunnel syndrome (CTS) is the formation of blood clots in the legs or lungs.
a.
True
b.
False
False
1
Easy
09.06
28. The monitor should be about one arm’s length away from a user.
a.
True
b.
False
1
Easy
09.07
29. If an activity is defined as legal then it is ethical.
a.
True
b.
False
False
1
Easy
09.08
30. IS professionals believe that their field offers few opportunities for unethical behavior.
a.
True
b.
False
False
31. _____ refer to errors, failures, and other computer problems that make computer output incorrect or not useful.
Computer-related wastes
b.
Human errors
Computer-related mistakes
d.
Coding errors
c
1
Easy
09.01
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
32. The final step to prevent computer-related waste is to:
ensure that users throughout an organization
are following established procedures.
b.
establish policies and procedures regarding efficient
acquisition, use, and disposal of systems and devices.
review existing policies and procedures and
determine whether they are adequate.
d.
check whether current policies cover existing practices
adequately.
c
1
Moderate
09.02
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Comprehension
33. The Internet Crime Computer Center (IC3) is an alliance between ______.
the Department of Homeland Security and the
White Collar Crime Center
b.
the Department of Homeland Security and
the Department of Justice
the White Collar Crime Center and the Federal
Bureau of Investigation
d.
the Federal Bureau of Investigation and the Central
Intelligence Agency
c
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
34. _____ is often conducted by phone with a hacker imitating someone in a position of authority and attempting to
gradually draw information out of a user.
Dumpster diving
b.
Cyberterrorism
Social engineering attack
d.
Organizational identity theft
c
1
Easy
09.08
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
35. The ______ Web-based service system is one of several information systems used by law enforcement to recover
stolen property.
LeadsOnline
b.
JusticeXchange
Watch Systems
d.
CRIMECAST
a
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
36. A(n) _____ is a computer savvy person who attempts to gain unauthorized or illegal access to computer systems to
steal passwords, corrupt files or programs, or even transfer money.
hacker
b.
insider
cracker
d.
script bunny
c
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
37. _____ have extra knowledge that make them especially dangerous—they know logon IDs, passwords, and company
procedures that help them evade detection.
Crackers
b.
Hackers
Insiders
d.
Script bunnies
c
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
38. A _____ is a type of Trojan horse that executes when specific conditions occur.
virus
b.
worm
logic bomb
d.
rootkit
c
1
Easy
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
Copyright protection
b.
Software protection dongle
Software piracy
d.
Digital rights management
d
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
39. A _____ is a set of programs that enables its user to gain administrator level access to a computer or network.
virus
b.
Trojan horse
rootkit
d.
worm
c
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
40. A _____ is a modified version of a virus that is produced by the virus’s author or another person by amending the
original virus code.
rootkit
b.
variant
Trojan horse
d.
worm
b
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
41. A _____ is a small program hidden in a network or computer system that records identification numbers.
logic bomb
b.
password sniffer
Trojan horse
d.
rootkit
b
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
42. _____ refers to the use of any of several technologies to enforce policies for controlling access to digital media, such
as movies, music, and software.
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
43. If convicted for copyright infringement, software pirates could be sentenced to jail for up to _____ years.
two
b.
ten
five
d.
three
c
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
44. _____ is a scam that attempts to steal an individual’s private information by having them respond to a text message.
Phishing
b.
Smishing
Vishing
d.
Sniffing
b
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
45. The practice of disguising illegally gained funds so that they seem legal is called _____.
identity theft
b.
vishing
spoofing
d.
money laundering
d
1
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
46. Under the Identity Theft and Assumption Deterrence Act of 1998, the _____ is assigned responsibility to help victims
restore their credit and erase the impact of the imposter.
Federal Bureau of Investigation (FBI)
b.
Federal Trade Commission (FTC)
Securities and Exchange Commission (SEC)
d.
Department of Justice (DOJ)
b
1
Easy
09.04
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
47. A useful guideline to protect corporate computers from criminal hackers is to:
install antivirus software on all computers.
b.
enable physical access to servers.
provide overfriendly sign-in procedures for remote users.
d.
enable several guest accounts.
Chapter 09: The Personal and Social Impact of Computers
a
1
Moderate
09.04
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Comprehension
48. Proper use of antivirus software requires:
scanning all removable media before copying programs
from them.
b.
running the software only if a virus has been
detected.
refraining from updating the software often.
d.
installing software from unsealed packages.
a
1
Moderate
09.04
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Comprehension
49. Which of the following statements is true of federal laws?
They permit employers to monitor instant
messages sent and received by employees.
b.
They authorize public officials to meet in private
about matters that affect the state or local area.
They completely protect individual privacy.
d.
They forbid customers and employees from
accessing data about themselves.
a
1
Moderate
09.05
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Comprehension
50. The _____ requires telephone companies to turn over customer information, including numbers called, without a court
order, if the Federal Bureau of Investigation (FBI) claims that the records are relevant to a terrorism investigation.
Cable Act of 1992
b.
Electronic Communications Privacy Act of 1986
Gramm-Leach-Bliley Act of 1999
d.
USA Patriot Act of 2001
d
1
Easy
09.05
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
51. Which of the following statements is true of the E-Government Act of 2002?
It renews the U.S. government’s authority to monitor
electronic communications of foreigners abroad and
authorizes foreign surveillance programs by the
National Security Agency (NSA).
b.
It requires federal agencies to post machine-
readable privacy policies on their Web sites and
to perform privacy impact assessments on all
new collections of data of ten or more people.
Chapter 09: The Personal and Social Impact of Computers
It restricts government access to certain records held
by financial institutions.
d.
It defines procedures to request judicial
authorization for electronic surveillance of
persons engaged in espionage against the United
States on behalf of a foreign power.
b
1
Moderate
09.05
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Comprehension
52. The _____ requires all financial institutions to protect and secure customers’ nonpublic data from unauthorized access
or use.
Gramm-Leach-Bliley Act
b.
Fair Credit Reporting Act
USA Patriot Act
d.
Fair and Accurate Credit Transactions Act
a
1
Easy
09.05
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
53. _____ is an inflammation of the nerve that connects the forearm to the palm of the wrist.
Carpal tunnel syndrome (CTS)
b.
Seated immobility thromboembolism (SIT)
Chronic idiopathic mylofibrosis
d.
Behcet’s syndrome
a
1
Easy
09.06
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
54. Heavy computer users who experience red, dry, itchy eyes should _____.
consider the use of artificial tears
b.
consider the use of older, but more human friendly CRT
monitors
keep their focus on their screens for long
hours
d.
avoid blinking often
a
1
Moderate
09.07
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Comprehension
55. Founded in 1947, the _____ is the oldest computing society and boasts more than 100,000 members in more than 100
countries.
Chapter 09: The Personal and Social Impact of Computers
United States Computer Emergency Readiness Team (US-CERT)
b.
Computer Sciences Corporation
(CSC)
Domain-based Message Authentication, Reporting, and
Conformance group (DMARC)
d.
Association for Computing
Machinery (ACM)
Easy
09.08
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
56. Organizations operating unintegrated information systems, acquiring redundant systems, and wasting information
system are examples of _____.
computer-related waste
Easy
09.01
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
57. _____ is an activity in which a criminal illegally gains access to another’s line of credit with stolen credit card
numbers.
Credit card fraud
Easy
09.02
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
58. _____ is the practice of using social skills to get computer users to provide information that allows a hacker to access
an information system or its data.
Social engineering
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
Bloom’s: Knowledge
59. _____ is the intimidation of government or civilian population by using information technology to disable critical
national infrastructures (e.g., energy, transportation, financial, law enforcement, emergency response) to achieve political,
religious, or ideological goals.
Cyberterrorism
Easy
09.03
United States – BUSPROG – BUSPROG: Reflective Thinking
60. _____ is a crime in which an imposter obtains key pieces of personal identification information to impersonate
someone else.
61. _____ is a Web-based data sharing system that places millions of nationwide booking records at the fingertips of law
enforcement officials.
62. Inexperienced hackers can download programs called _____ that automate the job of breaking into computers.
63. The act of going through the trash of an organization to find secret or confidential information, including information
needed to access an information system or its data is known as _____.
64. _____ is a scam that attempts to steal an individual’s private information by having them call a phone number
and enter personal data.
65. _____ is software installed on a personal computer to intercept or take partial control over the user’s interaction with
the computer without knowledge or permission of the user.
1
66. _____ is a form of computer scam that attempts to get users to gain access to a customer’s private information through
a fake Web site.
1
67. _____ are employees, disgruntled or otherwise, working solo or in concert with outsiders to compromise corporate
systems.
1
68. _____ is the process of converting an original electronic message into a form that can be understood only by the
intended recipients.
1
69. _____ is the careful division of the tasks and responsibilities associated with a key process so that they must be
performed by more than one person to prevent collusion.
1
70. A(n) _____ monitors system and network resources and traffic and notifies network security personnel when it senses
Chapter 09: The Personal and Social Impact of Computers
a possible intrusion.
71. Many organizations use _____ software to provide a comprehensive display on a single computer screen of all the
vital data related to an organization’s security defenses, including threats, exposures, policy compliance, and incident
alerts.
72. A(n) _____ is a person paid by a company to lie about how much he or she has earned and how easy the plan was to
operate.
73. The _____, passed by Congress in October 1998, was directed at Web sites catering to children, requiring site owners
to post comprehensive privacy policies and to obtain parental consent before they collect any personal information
from children under 13 years of age.
74. A party offended by a libel can file what is known as a(n) _____ lawsuit and use the subpoena power it grants to force
the Internet service provider (ISP) to provide whatever information it has about the anonymous poster, including Internet
Protocol (IP) address, name, and street address.
75. The hazardous activities associated with unfavorable working conditions are collectively referred to as _____.
76. The science of designing machines, products, and systems to maximize the safety, comfort, and efficiency of the
people who use them is called _____.
77. Software programs that when loaded into a computer system will destroy, interrupt, or cause errors in processing are
known as _____.
78. Practitioners in many professions subscribe to a(n) _____ that states the principles and core values that are essential to
their work, and, therefore, govern their behavior.
79. _____ is software that runs in the background to protect a user’s computer from dangers lurking on the Internet and
other possible sources of infected files.
80. To help parents control what their children see on the Internet, some companies provide _____ to help screen Internet
content.
81. Outline six useful policies to minimize computer-related waste and mistakes.
82. Define the term identity theft and briefly describe how identity theft criminals use an individual’s personal
information.
83. Briefly describe the purpose of a security dashboard.
84. List at least six useful guidelines to protect computer users from criminal hackers.
85. Identify and briefly discuss the two primary causes of computer-related health problems.