the products in time for the holidays, while 1,197 of the customers that were satisfied with their experience indicated that
they did receive the products in time for the holidays. The following complete summary of results was reported:
Satisfied with their
experience
73. (A) Is there a significant difference in satisfaction between those who received their products in time for the holidays,
and those who did not receive their products in time for the holidays? Test at the 0.01 level of significance.
(B) Find the p-value associated with the test in part (A) and interpret its meaning.
(C) Based on the results of (A) and (B), if you were the marketing director of a company selling products online, what would you do
to improve the satisfaction of the customers?
A real estate agency wants to compare the appraised values of single-family homes in two cities in Michigan. A sample of
60 listings in Lansing and 99 listings in Grand Rapids yields the following results (in thousands of dollars):
74. (A) Is there evidence of a significant difference in the average appraised values for single-family homes in the two
Michigan cities? Use 0.05 level of significance.
(B) Have any of the assumptions made in (A) been violated? Explain.
(C) Construct a 95% confidence interval estimate of the difference between the population means of Lansing
and Grand Rapids.
(D) Explain how to use the confidence interval in (C) to answer (A).
The owner of a popular Internet-based auction site believes that more than half of the people who sell items on her site
are women. To test this hypothesis, the owner sampled 1000 customers who sold items on her site and she found that
53% of the customers sampled were women. Some calculations are shown in the table below
Standard error of sample proportion
75. (A) If you were to conduct a hypothesis test to determine if greater than 50% of customers who use this Internet-based
site are women, would you conduct a one-tail or a two-tail hypothesis test? Explain your answer, and state the appropriate
null and alternative hypotheses.
(B) How many customers out of the 1000 sampled must have been women in this case?
(C) Using a 5% significance level, can the owner of this site conclude that women make up more than 50% of
her customers? Explain your answer.
(D) If you were to use a 1% significance level, would the conclusion from (C) change? Explain your answer.
The manager of a consulting firm in Lansing, Michigan, is trying to assess the effectiveness of computer skills training
given to all new entry-level professionals. In an effort to make such an assessment, he administers a computer skills test
immediately before and after the training program to each of 20 randomly chosen employees. The pre-training and post-