strategies for institutionalizing change are outlined in the text.
105. Explain the basis of stewardship and servant leadership.
United States – BUSPROG: Analytic
AACSB: Analytic – Analytic skills
BLOOMS: Knowledge
106. Citing specific examples, explain how charismatic leaders of the past used vision and superb communication skills to
make their case.
MGMT.LUSS.16.R.9.1 – Review Question 9-1
United States – BUSPROG: Analytic
and abilities
United States – BUSPROG: Analytic
BLOOMS: Knowledge
107. Describe the leading characteristics of charismatic leaders.
108. Martin Luther King, Jr., Gandhi, John F. Kennedy, Adolph Hitler, Nelson Mandela, David Koresh (of the Branch
Davidians), Herb Kelleher (of Southwest Airlines), and Richard Branson (of the Virgin Group) are/were charismatic
leaders. Can you associate with each name a characteristic (see Exhibit 9.3) of charisma you think best describes the
individual?
109. Why is the theory of charisma described as a double-edge sword?
110. Describe the limitations of charismatic leadership theory.
111. Describe four key behaviors characteristic of transformational and charismatic leaders.
112. Describe some key attributes/qualities of charismatic and transformational leaders.
113. What is servant leadership?
(2) earning and keeping others’ trust, (3) service to others over self-interest, and (4)
Easy
p. 342 – 345
MGMT.LUSS.16.R.9.8 – Review Question 9-8
United States – BUSPROG: Analytic
United States – IL – DISC: Leadership Principles – Other management specific knowledge
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
114. What is stewardship?
stewardship: (1) strong teamwork orientation, (2) decentralized decision making and
Moderate
p. 342 – 343
MGMT.LUSS.16.09-10 – LO: 09–10
United States – BUSPROG: Analytic
and abilities
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
115. According to one writer, over the years, Oprah has stoked a number of controversies, “yet these
embarrassments barely affected Winfrey’s standing. Her moral character hasn’t been questioned.” What effect(s) does
this example reveal? Explain your answer.
a.
followers are inspired by the “rightness” of
the vision and a strong bond develops
f.
tendency of followers to assume greater
risk
b.
unconditional acceptance of the leader
g.
strong loyalty and obedience to the leader
c.
increased follower self-confidence and
self-efficacy
h.
increased follower motivation to set or aim
for higher goals
d.
follower acceptance of higher or
challenging goals
i.
follower desire to align their beliefs, self-
concept, cognitions, and values with those
of the leader
BLOOMS: Comprehension
e.
increase in followers’ organizational
citizenship behavior
116. Our leader, who is very charismatic, has somehow convinced every one of us that we can do anything if only we
believe in ourselves. Which of the following effects are illustrated in this example? Explain your answer.
a.
followers are inspired by the “rightness” of
the vision and a strong bond develops
f.
tendency of followers to assume greater
risk
b.
unconditional acceptance of the leader
g.
strong loyalty and obedience to the leader
c.
increased follower self-confidence and
self-efficacy
h.
increased follower motivation to set or aim
for higher goals
d.
follower acceptance of higher or
challenging goals
i.
follower desire to align their beliefs, self-
concept, cognitions, and values with those
of the leader
e.
increase in followers’ organizational
citizenship behavior
Easy
p. 323 – 324
MGMT.LUSS.16.CA.9.1 – Concept Application 9-1
United States – BUSPROG: Analytic
United States – IL – DISC: Leadership Principles – Other management specific knowledge
and abilities
AACSB: Analytic – Analytic skills
Application
BLOOMS: Application
117. The members of my church believe the pastor has the power to effect radical change by virtue of his transcendent
vision, which is different from the status quo. This example illustrates which of the following effects? Explain your
answer.
Followers stay with a charismatic leader, not out of fear or monetary inducement, but out
Easy
p. 323 – 324
MGMT.LUSS.16.CA.9.1 – Concept Application 9-1
United States – BUSPROG: Analytic
United States – IL – DISC: Leadership Principles – Other management specific knowledge
AACSB: Analytic – Analytic skills
Application
BLOOMS: Application
a.
followers are inspired by the “rightness” of
the vision and a strong bond develops
f.
tendency of followers to assume greater
risk
b.
unconditional acceptance of the leader
g.
strong loyalty and obedience to the leader
c.
increased follower self-confidence and
self-efficacy
h.
increased follower motivation to set or aim
for higher goals
d.
follower acceptance of higher or
challenging goals
i.
follower desire to align their beliefs, self-
concept, cognitions, and values with those
of the leader
e.
increase in followers’ organizational
citizenship behavior
118. A leader like the late Nelson Mandela who advocated peace and forgiveness toward the white-dominated apartheid
government that had imprisoned him for 27 years. Which type of charismatic leadership did Mandela show? Explain your
answer.
a.
b.
Mandela is showing his self-transcendence motive which is about the collective interest
Easy
p. 326 – 327
MGMT.LUSS.16.CA.9.2 – Concept Application 9-2
United States – BUSPROG: Analytic
United States – IL – DISC: Leadership Principles – Other management specific knowledge
AACSB: Communication – Communication Abilities
Application
BLOOMS: Application
119. You work in an organization where information is restricted and only used to preserve the image of the leader or to
Easy
p. 323 – 324
MGMT.LUSS.16.CA.9.1 – Concept Application 9-1
United States – BUSPROG: Analytic
United States – IL – DISC: Leadership Principles – Other management specific knowledge
AACSB: Analytic – Analytic skills
Application
BLOOMS: Application
exaggerate external threats to the organization. Which of the following best describes your leader? Explain your answer.
a.
socialized charismatic leader
b.
personalized charismatic leader
120. As the leader of his fraternity, Justin has a way of using eloquent, imaginative, and passionate presentations to inspire
his fraternity brothers. Which characteristics of charismatic and transformational leaders is Justin using? Explain your
answer.
a.
vision
f.
high energy and action orientation
b.
superb communication skills
g.
relational power base
c.
self-confidence and moral conviction
h.
achievement orientation
d.
ability to inspire trust
i.
ability to empower others
e.
high risk orientation
j.
self-promoting personality
Moderate
MGMT.LUSS.16.CA.9.4 – Concept Application 9-4
United States – BUSPROG: Analytic
AACSB: Communication – Communication Abilities
Application
BLOOMS: Application
121. As CEO of this company, I see a future that is much better than the status quo. Let us grab the opportunity before it’s
too late. Which characteristic below best relates to this statement? Explain your answer.
a.
vision
f.
high energy and action orientation
b.
superb communication skills
g.
relational power base
c.
self-confidence and moral conviction
h.
achievement orientation
Easy
MGMT.LUSS.16.CA.9.2 – Concept Application 9-2
United States – BUSPROG: Analytic
and abilities
Application
BLOOMS: Application
d.
ability to inspire trust
i.
ability to empower others
e.
high risk orientation
j.
self-promoting personality
122. Unlike her peer managers, Mrs. Smith has given her followers greater latitude and freedom in decisions affecting
their jobs. Which characteristic below best relates to this statement? Explain your answer.
a.
vision
f.
high energy and action orientation
b.
superb communication skills
g.
relational power base
c.
self-confidence and moral conviction
h.
achievement orientation
d.
ability to inspire trust
i.
ability to empower others
e.
high risk orientation
j.
self-promoting personality
organizational goals.
Easy
MGMT.LUSS.16.CA.9.4 – Concept Application 9-4
United States – BUSPROG: Analytic
Application
BLOOMS: Application
123. Facebook has a guiding philosophy called the “hacker way.” The hacker way is about continuous improvement and
iteration. According to Mark Zuckerberg (Facebook CEO), if the hacker way has one enemy, it’s the status quo. This
example illustrates what type of leadership?
a.
transformational leadership
b.
transactional leadership
The answer is a, transformational leadership.
Easy
MGMT.LUSS.16.CA.9.4 – Concept Application 9-4
United States – BUSPROG: Analytic
Application
BLOOMS: Application
124. As a leader, I believe my job is to exploit current opportunities rather than chasing new opportunities that may not
materialize. This statement is more characteristic of which style of leadership? Explain your answer.
a.
transformational leadership
b.
transactional leadership
effectiveness of the enterprise as it works to achieve its near and long-term objectives.
MGMT.LUSS.16.CA.9.3 – Concept Application 9-3
United States – BUSPROG: Analytic
AACSB: Communication – Communication Abilities
BLOOMS: Application
125. Think of a leader from your work experience or education who you believe has charisma. Explain why.
Students’ answers will vary.
MGMT.LUSS.16.W.9.1 – Work Application 9-1
United States – BUSPROG: Reflective Thinking
United States – IL – DISC: Individual Dynamics – Individual dynamics in organizations
BLOOMS: Analysis
126. Think of a leader from your work experience or education who had charisma. Briefly discuss examples of the
effect his or her charisma had on your work ethic, job performance, or job satisfaction.
Transformational leadership is about changing the status quo.
MGMT.LUSS.16.CA.9.3 – Concept Application 9-3
United States – BUSPROG: Analytic
BLOOMS: Application
127. Identify a leader from your past or current employment that you believe is or was a charismatic leader. Which of the
characteristics described in the text did he or she possess? Support your answer.
128. Describe a leader in your work experience who manifested positive or negative charismatic qualities. How did this
affect your relationship with the leader?
129. Identify a leader you have worked for or are working with now. In your opinion, is this leader more of
a transformational or transactional leader? Explain why and include examples.
130. As part of your general education requirements, you have taken courses in the natural sciences, history, and
literature. Identify a leader from any of these disciplines who you believe was either a transformational or charismatic
leader. How many of the qualities of charismatic and transformational leaders found in Exhibit 9.3, can you assign to your
chosen leader?
131. Think of a leader in our society today who is generally perceived to be a charismatic or transformational leader. In
your opinion, which of the behavioral dimensions of charismatic and transformational leadership described in the text
can be attributed to him or her?
132. A strong emotional attachment and loyalty to a charismatic leader can have both beneficial and detrimental effects on
followers. Explain both types of effects on followers.
133. Charismatic leaders are said to possess special traits that influence their behaviors. Three such traits described in the
chapter are envisioning, empathy, and empowerment. Explain how each of these traits influences how followers perceive
the charismatic leader.
134. In Chapter 5, different types of power – legitimate, reward, coercive, referent, expert, connection, and information
power – and influencing tactics were discussed. What type of power is the charismatic leader most likely to be associated
with and why?
135. Explain the importance of effective communication skills for charismatic and transformational leaders.
136. Servant leadership emphasizes being able to serve and lead. In your opinion, is this contradictory or doable?
137. Do you believe everyone has the same capability to become a servant leader, or are some people by their nature more
inclined to be servant leaders?
138. Identify a leader you have worked with or are working with now. In your opinion, is this leader more of a
transformational or charismatic leader?
Explain why and include examples.
139. In your college or work experience, identify one leader you have come across whom you can say fits the bill of
either a steward or servant leader. Explain why.
140. Rate the current president of the United States on four of the ten characteristics of charismatic leaders listed below.
For each of your chosen characteristics, rate the president as high (H), medium (M), or low (L). Be sure to provide a
specific example (what the president did or said) for why you rate the president as H, M, or L for each of your four
characteristics.
1. Vision
2. Superb communication skills
3. Self-confidence and moral conviction
4. Ability to inspire trust
5. High-risk orientation
6. High energy and action orientation
7. Relational power base
8. Achievement orientation
9. Ability to empower others
10. Self-promoting personality
Based on the text, what specific things do you recommend the president do or say to improve his skills as a charismatic
leader?