Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
41. __________ involves balancing career demands with personal and family needs.
a) Work-life balance
b) Employee management
c) Career development
d) Multiperson comparison
42. A __________ awards pay increases in proportion to performance contributions.
a) stock option plan
b) bonus pay plan
c) merit pay plan
d) profit sharing plan
43. Jenny, the sales executive in an insurance firm, achieves target sales well before the
stipulated time. The company recognizes her performance by awarding her a cash prize. Which
of the following compensation plans does this scenario illustrate?
a) A merit pay plan
b) Gain sharing plan
c) A bonus pay plan
d) Profit sharing plan
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
44. Which of the following plans allows employees to share in cost savings or productivity gains
realized by their efforts?
a) Stock options
b) A bonus pay plan
c) A merit pay plan
d) Gain sharing
45. Which of the following compensation plans gives employees the right to purchase shares at a
fixed price in the future?
a) Stock options
b) Profit sharing
c) Bonus pay
d) Merit pay
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
46. Which of the following bodies deals with employers on the workers’ collective behalf?
a) A trade association
b) An employer representative
c) An employee organization
d) A labor union
47. Which of the following statements is NOT true of labor unions?
a) They are made up of workers.
b) They act as a “collective” voice for the workers.
c) They are run by a government agency.
d) They bargain for the workers.
48. Which of the following programs helps employees achieve better work-life balance? a)
Bonus pay plans
b) Flexible benefits
c) Employee assistance programs
d) Family-friendly benefits
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
49. __________ programs allow choice to personalize benefits within a set dollar allowance.
a) Family-friendly
b) Flexible benefits
c) Employee assistance
d) Collective bargaining
50. The process of negotiating, administering, and interpreting a labor contract is called
___________.
a) legal administration
b) collective bargaining
c) unionizing
d) union manipulation
True/False
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
51. Performance management aligns human capital with organizational strategies.
52. Affirmative action attempts to enforce equal employment opportunity legislation.
53. It is legal for men to earn twice as much as women for doing the same job.
54. Realistic job interviewers “sell” the positive features of a job in order to find potential
employees.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
55. An employment test is reliable when its scores demonstrate links with future job
performance.
56. In order to get performance feedback from more sources than just an employee’s supervisor,
a program of 360 feedback can be implemented.
57. Workers who have more flexibility with start and stop times find it difficult to maintain
work-life balance.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
58. The trend in modern labor-management relations is toward more cooperation than adversity.
Fill-in
59. __________ is the talent people offer organizations in respect to their abilities, knowledge,
experience, ideas, energies, and commitments.
60. __________ are packages of opportunities and rewards that make diverse and talented people
want to belong to and work hard for an organization.
61. Criteria for hiring that are linked to a person’s ability to perform a job are called
__________.
62. __________ penalizes a woman in a job or as a job applicant for being pregnant.
63. An important cornerstone of U.S. laws designed to protect workers from job discrimination is
Title VII of the __________.
64. __________ is the extent to which an individual’s knowledge, skills, experience, and
personal characteristics are consistent with job requirements.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
65. The __________ is the exchange of value between an individual and an organization in the
employment relationship.
66. __________ involves choosing to hire applicants who offer the greatest performance
potential.
67. __________ is a program of activities that introduce a new hire to the policies, practices,
expectations, and culture of an organization and its teams.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
68. The purpose of performance appraisals are both to __________ and document
accomplishments, as well as initiate a process of __________.
69. In __________, younger and newly hired employees mentor their seniors.
70. The __________ requires the maintenance of a log to capture the employee’s effective and
ineffective behaviors during the evaluation period.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
71. A multiperson comparison method that requires evaluators to place each employee into a
frequency distribution with several fixed performance classifications is called a __________.
72. A well-managed career should include a carefully thought out __________, as well as an eye
for __________.
73. __________ work as needed and part-time, often on a longer-term basis.
74. __________ plans provide one-time payments based on performance accomplishments.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
75. __________ are nonmonetary forms of compensation such as health insurance and retirement
plans.
76. A __________ is a formal agreement between a union and an employer about the terms of
work for union members.
77. The process involving management and unions working together to negotiate, administer,
and interpret labor contracts is called __________.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
Essay
78. Why is it important for managers to avoid discrimination in the workplace?
79. List the three basic responsibilities of human resource management and the activities
necessary to achieve them.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
80. Define job discrimination, equal opportunity employment, affirmative action, and the
relationship between them.
81. What is affirmative action? As a human resource manager, would you actively pursue
affirmative action? Give reasons.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
82. Name and define different methods used for conducting performance appraisals.
83. Explain how the decline of unions in the private sector and their growth in the public sector
is related to organizational design.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
84. As a human resource manager, in order to raise recruitment and retention rates, you have
been asked to design a new employee compensation package for the company. What plans and
benefits would you include in this package? How much importance would you give to each
component of your design?