1. To prevent an unwanted shift in the group’s focus, _______________________skills are needed.
2. Leaders can use the technique of drawing out to elicit greater ____________________ from group members.
3. When group members are paired and directed to discuss something of interest, the group leader is using a
_____________ to generate energy and draw members out.
4. Avoiding eye contact with a member, or using subtle hand gestures to cut a member off are examples of
____________________ cues that can be helpful when used by the leader.
5. To avoid confusion or anger among the members, the leader should clarify that she may, at times, use
_________________ as a technique to help maintain the focus of the group.
6. According to the authors, cutting off can be used when a member’s comments conflict with the ________________ of
the group.
7. Members should not be allowed to argue with one another unless the argument is in some way __________________ in
processing group dynamics.
8. In a personal sharing group, such as a counseling or therapy group, an effective leader will use
____________________________ as a skill to ensure that members feel involved.
9. A leader may use cutting off skills when a member’s comments to another member appear to be
___________________________.,
10. One mistake often made by beginning leaders who wish every member in the group to speak in the first session is to
____________________________________________.
11. One member is afraid to speak because he thinks that people will laugh at him.
b
184
12. One member frequently tries to make others feel better by telling others that, “Things will be okay.”
179
13. One member of a parenting group spends most of the time in group silently worrying about the sick child she has at
home.
b
186
14. One member has been silent most of the session. There are 10 minutes remaining in the group for this week and he has
something painful to share.
177
15. Members of the group are silent because they are intimidated by one member who always attempts to dominate the
group. This is what the leader should do for most of the members of the group.
b
187
16. When cutting-off a member, the leader should
a.
stare at the member being cut off.
b.
allow another member to tell the talkative one to “shut up.”
c.
mini-lecture about the importance of sticking to the topic at hand.
d.
use her voice and eyes to signal that the focus is about to be shifted.
d
169
17. The leader should cut-off a member for all of the following reasons EXCEPT if the member
a.
has said something hurtful.
b.
is saying something that is inaccurate.
c.
is giving productive feedback to another member.
d.
has opened up only at the end of the session.
173
18. According to the authors, member silence may indicate all of the following EXCEPT that the member
a.
has great trust in the other group members
b.
is more comfortable listening than speaking.
c.
needs more time than others to think about what was just said.
d.
has a lot of things on her mind that are taking place outside of group.
184
19. When drawing a female member out, the leader can use each of the following techniques EXCEPT
a.
a question; encouraging her to comment further.
b.
eye contact; looking at her for a few seconds to encourage her to speak.
c.
a dyad; pairing her off to talk with another group member.
d.
a direct question; asking her opinion, coupled with a hard stare until she speaks.
d
188, 189
20. When one member suggests to another that he “Should apologize to his wife for yelling at her, because she’ll surely
take him back then”, this member needs to be cut off because she is
a.
hurtful in her suggestions.
b.
letting her own values dictate her comment without complete information.
c.
argumentative in her interactions.
d.
none of the available choices
b
175
21. Effective drawing out can be used to
a.
elicit comments.
b.
ease member anxiety about speaking in the group.
c.
encourage a member to more deeply explore his or her problem.
d.
all of the available choices.
d
184
22. Which of the following is NOT recommended when drawing out a member?
a.
Saying two or three members’ names at once
b.
Using a demanding voice with a quiet member
c.
Asking members to share something that they have just written
d.
Shifting gaze around the circle after briefly pausing on one member
b
188, 189
23. According to the authors, when a member says something inaccurate in group, the leader should
a.
cut the member off immediately, then give correct information.
b.
allow the member to finish what she is saying, then give correct information.
c.
mini-lecture to the group about the importance of having correct information.
d.
speak to the member after group ends for the day to give correct information.
174
24. Near the end of the session, a member wants to share something deep and personal. The leader should
a.
poll other members for their thoughts before deciding what to do.
b.
draw the member out and allow him or her to share for as long as needed.
c.
cut the member off and ask them to share at the beginning of the next session.
d.
none of the available choices.
c
177
25. Before drawing a member out, the authors recommend considering which of the following?
a.
How much the member needs to talk in group
b.
The response other members are likely to give this member
c.
Whether the member is committed to the group or is likely to be negative
d.
All of the available choices
d
193
26. In which of the following situations would it NOT be appropriate for the leader to use the technique of cutting off?
a.
When a member is sharing information that could benefit other members
b.
When a member’s comments do not align with the purpose of the group
c.
When the leader would like to shift the group’s focus
d.
When members are arguing
a
173
27. When members are silent in group because they are unprepared to participate, the authors suggest
a.
attempting to draw them out.
b.
finding a way to motivate them to complete assigned work.
c.
reprimanding them for being unprepared for group.
d.
ignoring them.
b
187
28. Which of the following is TRUE regarding the use of dyads to draw out group members?
a.
Dyads can effectively be used to draw out group members
b.
The leader can pair up with a member he wants to draw out
c.
Both are true
d.
Neither is true
c
190
29. An effective group leader must be able to cut off inappropriate, inaccurate, or hurtful comments made by a group
member.
a.
True
b.
False
True
173
30. Use of a gruff or critical tone by the leader when cutting off a member is helpful in sending a message to all group
members that inappropriate comments won’t be tolerated.
a.
True
b.
False
False
169
31. When two members are arguing about an issue, there are occasions when it is best for the leader to cut off the
argument and move on rather than spend time processing the issue.
a.
True
b.
False
True
178
32. When a member brings up a topic unrelated to the purpose of the group, the effective leader will let the member
continue rather than cut off the member and appear inpolite.
a.
True
b.
False
False
173
33. When a member brings up a new issue toward the end of a group session, it is important for the leader to let that
member present the issue even if the group time limit runs over.
a.
True
b.
False
False
177
34. Members may be reluctant to speak up in a group for a variety of reasons, including lack of trust of the leader or other
members.
a.
True
b.
False
True
184
35. When drawing out a member, it is best to hold the focus on a quiet member until that member speaks up in order to
prevent the member from feeling that he or she let down the group.
a.
True
b.
False
False
188
36. A writing exercise is especially helpful to draw out members because each person can read what is written down.
a.
True
b.
False
True
191
37. One way to draw out a member while giving her an “out” is to maintain a lot of eye contact with that member while
speaking to the entire group.
a.
True
b.
False
True
189
38. It is often a good idea not to attempt to draw out an uncommitted member because that member might use that
opportunity to set a negative tone for the group.
a.
True
b.
False
True
187
39. In the leadership model presented in your textbook, the authors believe it is best to cut off arguments quickly because
they are usually not productive and are often detrimental to the group.
a.
True
b.
False
True
178
40. In a counseling or therapy group, when a member is exploring or working through a painful experience or memory, it
is reassuring if the other members make comments such as, “It’ll be okay; everything is going to work out” or “Don’t cry;
things will get better.”
a.
True
b.
False
False
179
41. Silent members always want to contribute and feel a part of the group, so it is important for the leader to focus on
these members and draw them out.
a.
True
b.
False
False
184-185
42. Why is cutting off the most difficult leadership skill to learn and effectively use in group?
168
43. Which member characteristics are important to consider when thinking of drawing a member out?
193
44. How can the use of nonverbal signals be helpful when cutting off and when drawing out members of a group?
45. If a member has been rambling and repeating himself for a little while, how might the leader use other members to cut
that member off and still stay with the person? How can other members of the group be involved in this process?
46. Which skill, cutting off or drawing out, do you anticipate will be more difficult for you? Why?