Chapter 8 2 Architecture Refers The Maintenance The Central Processing

Hebda, Handbook of Informatics, 5/e Test Bank

Question 19

Type: MCSA

The methodology to assure the request for proposal (RFP) is structured to ensure successful system selection

includes which of the following criteria?

1. Develop well constructed questions

2. Create a long list of elaborate questions

3. Request a quick review of the organization’s needs

4. Selection of the final team to implement the system

5. Randomly ranked requirements

Question 20

Type: MCSA

How long did Melanson, Lindeman, and Jarolim (2007) note that it would take from the time that a committee is

formed until a health care information system selection is finalized?

1. 14 months

2. Two years

3. Six months

4. Three years

Question 21

Type: MCSA

Which of the following answers best represents the use of a Gantt chart?

1. A Gantt chart is a horizontal bar chart used to illustrate the start and finish dates of the elements of a project.

2. A Gantt chart is useful in the creation of a RFP.

3. A Gantt chart controls the strategic planning process.

4. A Gantt chart is an essential document presented to all stakeholders.

Question 22

Type: MCSA

Which of the following statements best describes the term milestone?

1. A milestone is essential in developing a timeline.

2. A milestone delineates strategic planning goals.

3. A milestone is a major entity in the system’s maintenance.

4. A milestone guides the selection of the system.

Question 23

Type: MCSA

Which of the following statements most accurately describes the difference between down time and response

time?

1. Response time is the period of time when an information system is not operational and available for use

whereas down time is the amount of time between a user action and the response from the information system.

Hebda, Handbook of Informatics, 5/e Test Bank

2. Response time is the moment information is gleaned from the computer whereas down time is the period when

the system is off.

3. Response time is the amount of time between a user action and the response from the information system

whereas downtime refers to the period of time when an information system is not operational and available for

use.

4. Response time occurs when the software is downloaded whereas down time refers to the period of time it takes

for the software to activate.

Question 24

Type: MCSA

Which of the following answers describes the relationship between an open system architecture environment and

the central processing unit?

1. Architecture refers to the goals of the central processing unit and its interrelated elements.

2. Architecture refers to the structure of the central processing unit and its interrelated elements.

3. Architecture refers to the maintenance of the central processing unit and its interrelated elements.

4. Architecture refers to the technology of the central processing unit and its interrelated elements.

Question 25

Type: MCSA

The information system life cycle can be divided into four phases that cover the life span of information systems.

Which of the following answers best describes the end of the relationship?

1. There is no end to the life cycle.

2. The life cycle ends with implementation.

3. The life cycle ends with evaluation.

4. The life cycle ends with assessment.

Question 26

Type: MCSA

Which of the following phases is the first step of the information system life cycle?

1. Implementation

2. Needs assessment

3. System selection

4. Maintenance

Question 27

Type: MCMA

The information system life cycle can be divided into main phases that cover the life span of information systems.

Which of the following phases of the life cycle apply to the organization’s information system?

Standard Text: Select all that apply.

1. Needs assessment

2. Purchasing phase

3. System selection

4. Upgrading phase

5. Internal review

Question 28

Type: FIB

Once the strategic plan has been developed which identifies the organization’s technology goals and needs, the

selection and implementation of an information system occurs through a well-defined process known as the

________________________.

Standard Text:

Question 29

Type: MCSA

This week, the attending physicians for a large urban primary care facility have set the goal for the

implementation of the new technology system to coincide with the opening of the cardiology wing. The unit is

scheduled to admit patients in six months; however, a needs assessment must first be completed. Which of the

following statements accurately defines the purpose of the needs assessment?

1. The needs assessment identifies the organization’s information needs.

2. The needs assessment can be completed during the opening of the new wing.

3. The needs assessment is not necessary with new construction.

4. Plans for the construction are unrelated to the needs assessment.

Hebda, Handbook of Informatics, 5/e Test Bank

Question 30

Type: FIB

The purpose of the ________________________ is to determine the gap between an organization’s current state

and the overall needs of the organization with consideration to the strategic plan.

Standard Text:

Question 31

Type: MCSA

Which statement accurately reflects the union of the mission statement with identification of the technology

needs?

1. “The staff of St. Francis Hospital are dedicated to the provision of quality, individualized patient care from a

Roman Catholic tradition through the incorporation of values, holistic care, and state of the art technology.”

2. “The staff of Riverside Memorial Hospital are dedicated to providing comprehensive patient care.”

3. “The mission of Unionville Hospice is to render quality end-of-life care and the commitment of blending

holistic care with palliative therapies.”

4. “Good Samaritan Hospital provides a high tech environment for all patients.”

Question 32

Type: FIB

A _____________________ will facilitate the evaluation of complicated request for proposal responses from

vendors and will improve the ability of the steering committee to make an informed decision.

Standard Text:

Question 33

Type: MCSA

The pediatric technology committee has determined the need for enhanced bedside technology for ventilated

patients. After a lengthy review process, the committee continues to debate the “musts” and “needs” of the new

system. The best way to facilitate complex decision making is through the development of which of the

following?

1. Strategic planning

2. A timeline

3. Conflict resolution skills

4. Weighted scoring tool

Hebda, Handbook of Informatics, 5/e Test Bank

Question 34

Type: MCSA

Which of the following questions is not appropriate for a committee to ask when the vendors submit the response

to a request for proposal (RFP)?

1. Was the response submitted by the deadline date?

2. Were the vendor representatives responsive and knowledgeable?

3. Will the vendor select the hardware and software needs of the organization?

4. Does the proposal address the requirements outlined in the RFP, or does it appear to be a standard bid?

Question 35

Type: MCMA

Techno-H has been selected for as the vendor focused on the technology update for Tall Trees Hospital. Now that

the vendor has been chosen, the staff have discovered a number of additional upgrades that they would like added

to the contract. Which of the following statements would be considered reasonable requests?

Standard Text: Select all that apply.

1. Increased technological support during implementation phase

2. Workshops led by vendor during off shifts

3. Provide user friendly help manuals

4. Vendor representative demonstrates live system.

5. Request price reduction after contract has been negotiated.

Question 36

Type: MCSA

Which of the following statements is accurate about the contract negotiation process and system purchase?

1. Contract negotiations are carried out by the organization’s legal enterprise.

2. Contract negotiations begin with the RFP.

3. The steering committee is part of the contract negotiation process.

4. The contract negotiation is the last phase of the life cycle.