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Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Question 19
Type: MCSA
The methodology to assure the request for proposal (RFP) is structured to ensure successful system selection
includes which of the following criteria?
1. Develop well constructed questions
2. Create a long list of elaborate questions
3. Request a quick review of the organization's needs
4. Selection of the final team to implement the system
5. Randomly ranked requirements
Question 20
Type: MCSA
How long did Melanson, Lindeman, and Jarolim (2007) note that it would take from the time that a committee is
formed until a health care information system selection is finalized?
1. 14 months
2. Two years
3. Six months
4. Three years
Question 21
Type: MCSA
Which of the following answers best represents the use of a Gantt chart?
1. A Gantt chart is a horizontal bar chart used to illustrate the start and finish dates of the elements of a project.
2. A Gantt chart is useful in the creation of a RFP.
3. A Gantt chart controls the strategic planning process.
4. A Gantt chart is an essential document presented to all stakeholders.
Question 22
Type: MCSA
Which of the following statements best describes the term milestone?
1. A milestone is essential in developing a timeline.
2. A milestone delineates strategic planning goals.
3. A milestone is a major entity in the system's maintenance.
4. A milestone guides the selection of the system.
Question 23
Type: MCSA
Which of the following statements most accurately describes the difference between down time and response
time?
1. Response time is the period of time when an information system is not operational and available for use
whereas down time is the amount of time between a user action and the response from the information system.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
2. Response time is the moment information is gleaned from the computer whereas down time is the period when
the system is off.
3. Response time is the amount of time between a user action and the response from the information system
whereas downtime refers to the period of time when an information system is not operational and available for
use.
4. Response time occurs when the software is downloaded whereas down time refers to the period of time it takes
for the software to activate.
Question 24
Type: MCSA
Which of the following answers describes the relationship between an open system architecture environment and
the central processing unit?
1. Architecture refers to the goals of the central processing unit and its interrelated elements.
2. Architecture refers to the structure of the central processing unit and its interrelated elements.
3. Architecture refers to the maintenance of the central processing unit and its interrelated elements.
4. Architecture refers to the technology of the central processing unit and its interrelated elements.
Question 25
Type: MCSA
The information system life cycle can be divided into four phases that cover the life span of information systems.
Which of the following answers best describes the end of the relationship?
1. There is no end to the life cycle.
2. The life cycle ends with implementation.
3. The life cycle ends with evaluation.
4. The life cycle ends with assessment.
Question 26
Type: MCSA
Which of the following phases is the first step of the information system life cycle?
1. Implementation
2. Needs assessment
3. System selection
4. Maintenance
Question 27
Type: MCMA
The information system life cycle can be divided into main phases that cover the life span of information systems.
Which of the following phases of the life cycle apply to the organization's information system?
Standard Text: Select all that apply.
1. Needs assessment
2. Purchasing phase
3. System selection
4. Upgrading phase
5. Internal review
Question 28
Type: FIB
Once the strategic plan has been developed which identifies the organization's technology goals and needs, the
selection and implementation of an information system occurs through a well-defined process known as the
________________________.
Standard Text:
Question 29
Type: MCSA
This week, the attending physicians for a large urban primary care facility have set the goal for the
implementation of the new technology system to coincide with the opening of the cardiology wing. The unit is
scheduled to admit patients in six months; however, a needs assessment must first be completed. Which of the
following statements accurately defines the purpose of the needs assessment?
1. The needs assessment identifies the organization's information needs.
2. The needs assessment can be completed during the opening of the new wing.
3. The needs assessment is not necessary with new construction.
4. Plans for the construction are unrelated to the needs assessment.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Question 30
Type: FIB
The purpose of the ________________________ is to determine the gap between an organization’s current state
and the overall needs of the organization with consideration to the strategic plan.
Standard Text:
Question 31
Type: MCSA
Which statement accurately reflects the union of the mission statement with identification of the technology
needs?
1. "The staff of St. Francis Hospital are dedicated to the provision of quality, individualized patient care from a
Roman Catholic tradition through the incorporation of values, holistic care, and state of the art technology."
2. "The staff of Riverside Memorial Hospital are dedicated to providing comprehensive patient care."
3. "The mission of Unionville Hospice is to render quality end-of-life care and the commitment of blending
holistic care with palliative therapies."
4. "Good Samaritan Hospital provides a high tech environment for all patients."
Question 32
Type: FIB
A _____________________ will facilitate the evaluation of complicated request for proposal responses from
vendors and will improve the ability of the steering committee to make an informed decision.
Standard Text:
Question 33
Type: MCSA
The pediatric technology committee has determined the need for enhanced bedside technology for ventilated
patients. After a lengthy review process, the committee continues to debate the "musts" and "needs" of the new
system. The best way to facilitate complex decision making is through the development of which of the
following?
1. Strategic planning
2. A timeline
3. Conflict resolution skills
4. Weighted scoring tool
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Question 34
Type: MCSA
Which of the following questions is not appropriate for a committee to ask when the vendors submit the response
to a request for proposal (RFP)?
1. Was the response submitted by the deadline date?
2. Were the vendor representatives responsive and knowledgeable?
3. Will the vendor select the hardware and software needs of the organization?
4. Does the proposal address the requirements outlined in the RFP, or does it appear to be a standard bid?
Question 35
Type: MCMA
Techno-H has been selected for as the vendor focused on the technology update for Tall Trees Hospital. Now that
the vendor has been chosen, the staff have discovered a number of additional upgrades that they would like added
to the contract. Which of the following statements would be considered reasonable requests?
Standard Text: Select all that apply.
1. Increased technological support during implementation phase
2. Workshops led by vendor during off shifts
3. Provide user friendly help manuals
4. Vendor representative demonstrates live system.
5. Request price reduction after contract has been negotiated.
Question 36
Type: MCSA
Which of the following statements is accurate about the contract negotiation process and system purchase?
1. Contract negotiations are carried out by the organization's legal enterprise.
2. Contract negotiations begin with the RFP.
3. The steering committee is part of the contract negotiation process.
4. The contract negotiation is the last phase of the life cycle.
