Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Hebda, Handbook of Informatics, 5/e Test Bank
Chapter 8
Question 1
Type: MCSA
Which of the following suggests that a vendor is reliable?
1. The vendor is willing to provide customized services for the institution at a reasonable negotiable fee.
2. The vendor is knowledgeable about the system and provides additional information without prompting.
3. The vendor provides a contact list of previous customers, but none are willing to be interviewed.
4. The vendor addresses all requirements for the system and quickly provides answers for questions.
Question 2
Type: MCMA
The steering committee must consider much information in order to arrive at the best system. Which statements
would be considered as favorable during the evaluation of systems for purchase consideration?
Standard Text: Select all that apply.
1. Minimal downtime is required nightly for complete system checks and backup.
2. Connectivity between the application and inputting clinical information, such as vital signs, can be achieved
through customization.
3. Open system architecture is utilized for system protocols.
4. Response time for all online transactions is five seconds or more.
5. A separate training environment is used, where new users can utilize the live system for training whenever it is
needed.
Question 3
Type: MCSA
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
A 512-bed acute-care community hospital is planning to install a wireless system. The steering committee is
planning a site visit to observe the wireless system in action. Which site would be the most suitable for the
committee to visit?
1. A 36-bed state-of-the-art open-heart intensive care unit at a hospital that uses the same vendor's equipment and
services
2. A 496-bed acute-care hospital utilizing another vendor with similar equipment and services
3. A 485-bed acute-care community hospital utilizing the same vendor's equipment and services
4. A 712-bed acute-tertiary care hospital utilizing the same vendor's equipment and services
Question 4
Type: MCMA
When evaluating a request for proposal (RFP) for the installation of a wireless system, the health care facility
would be most impressed with which of the following?
Standard Text: Select all that apply.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
1. The proposal is a standard request sent to a number of institutions.
2. The proposal was received a week before the deadline date.
3. A proposal that includes precise answers to specific steering committee questions
4. A proposal that appears to meet most of the "must" requirements
5. A proposal that is written clearly, precisely, and professionally
Question 5
Type: MCSA
Which statement best fits a request for information (RFI) on a wireless cardiovascular (CV) monitoring system?
1. An Internet search is conducted to find likely wireless CV monitoring system vendors.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
2. A brief document is sent to several CV monitoring vendors outlining plans for expansion to a wireless
cardiovascular monitoring system.
3. A formal request is sent to one CV monitoring vendor following an initial contact at a trade show.
4. A representative of the wireless CV monitoring system search committee attends a trade show to appraise
possible vendors.
Question 6
Type: MCSA
Which statement best fits a request for proposal (RFP) for a wireless system?
1. The vendor sends literature about its wireless system to several institutions to increase their business.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
2. The search committee sends email requests to several vendors stating the needs of the institution for a new
wireless system.
3. The steering committee sends a formal document to several vendors to ask for specific information about their
wireless system.
4. A formal document is sent by a vendor who heard an institution is upgrading its monitoring system.
Question 7
Type: MCMA
Which of the following qualities should be considered desirable by the health care institution's steering committee
when selecting an information systems consultant?
Standard Text: Select all that apply.
1. Strong personality that is up to the task of bucking the corporate culture
2. Tendency to focus on results rather than trying to manage expectations
3. Highly organized and follows a clearly defined work plan
4. Considerable experience with hospital mainframe legacy systems
5. Excellent written communication skills, but difficulty with spoken communications
Question 8
Type: MCSA
When the steering committee of an acute care institution is appointed to select a new computer system, site visits
are requested at a number of organizations to see the live systems. During these visits, which statement provided
in staff interviews should alert the committee to potential bias?
1. "System backups occur daily at midnight but we rarely notice them. The downtime is minimal."
2. "What we would like to see added to the system is the ability to add wireless devices. The vendor is looking
into the situation now."
3. "Vendor support is always wonderful. Here is one of the company representatives who can best explain that to
you."
4. "System access is restricted per HIPAA guidelines. We use a thumbprint to verify entry into the system."
Learning Outcome:
Question 9
Type: MCSA
The members of a steering committee should be carefully selected. Which committee would be most effective?
1. A four-member committee consisting entirely of high-level executive board members
2. A five-member committee consisting of one upper-level management representative from each department
3. A 15-member committee consisting of multidisciplinary representatives from each unit/department
4. A 12-member committee consisting of staff nurse representatives from each unit
Question 10
Type: MCSA
Which of these steering committee members should likely be replaced?
1. The coronary care nurse manager who attends half the regularly scheduled meetings
2. The chief nursing officer who attends more than half of the regularly scheduled meetings
3. The chief executive officer of the hospital who attends all meetings
4. The medical director of the organization who attends two-thirds of the regularly scheduled meetings
Question 11
Type: MCSA
A thorough understanding of how information is currently collected and processed is the starting point in
performing a needs assessment. This is also known as which of the following?
1. Assessing internal environment
2. Assessing external environment
3. Planning for the change process
4. Implementing the new system
Question 12
Type: MCSA
Which of the following methods can be used to collect information in order to determine information system
requirements?
1. Schedule a focus group of maintenance personnel.
2. Send questionnaires to corporate partners.
3. Interview point-of-care staff only.
4. Interview staff members from each department.
Question 13
Type: MCMA
The information system life cycle in the text is divided into phases. Which of the following are considered part of
the life cycle process?
Standard Text: Select all that apply.
1. Needs assessment
2. System selection
3. Problem solving
4. Implementation
5. Maintenance
Question 14
Type: MCSA
The needs assessment committee starts the process by examining which organization document?
1. Critical pathways
2. Staffing schedules
3. Mission statement
4. Memos from chief financial officer
Question 15
Type: MCSA
The selection and implementation of an information system occurs through a well-defined process known as
which of the following?
1. Request for proposal
2. Decision making
3. Strategic planning
4. Life cycle
Question 16
Type: MCMA
Which of the following should the needs assessment committee do as a first step in the process of determining the
organization's information needs?
Standard Text: Select all that apply.
1. Examining the vision of the organization
2. Using brainstorming to defining the expectations of the information system
3. Examining the strategic plan
4. Examining the mission statement
5. Establishing goals to guide the work of the committee
Question 17
Type: MCMA
Which of the following accurately describes the process of determining system requirements?
Standard Text: Select all that apply.
1. The list of "musts" and "wants" are compiled from information gathered during numerous interviews.
2. Include only those criteria that are necessary at the present time and not in the future.
3. During the interview process the interviewers use a rating scale to weight the list of "musts" and "wants" from
one to ten.
4. After the interviews are completed, the selection committee members use a rating scale to weight the list of
"musts" and "wants" from one to ten.
5. The criteria are grouped into functional categories to present a full picture of the system requirements.
Question 18
Type: MCSA
Once the decision has been made as to which vendor's system to purchase, which department of the organization
completes the final negotiations?
1. Information technology
2. Chief operating officer
3. Selection committee
4. Legal department
