102) How would the individual ranking method rank a group of 30 employees?
A) All 30 employees would be given a letter grade from A to F.
B) Employees would be ranked in quintiles, e.g., the top fifth, the second fifth, and so on.
C) Employees would be ranked against one another in pairs.
D) Each employee would be ranked by number from 1 to 30.
103) Which multiperson employee evaluation method allows for two or more employees to get
the same rating?
A) group-order ranking
B) individual ranking
C) paired comparison
D) 360-degree feedback
104) Which of the following would be most likely to result in a manager recommending
counseling for an employee?
A) The employee and the job are mismatched.
B) The employee lacks desire to do the job.
C) The employee does not have the skills required for the job.
D) The employee has not been adequately trained.
105) What is the best course of action when there is a mismatch between the employee and the
job?
A) employee counseling
B) fire the employee
C) reassign the employee to a better-matched job
D) provide training
106) Which of the following is NOT an outcome of an effective compensation system?
A) keeping employees motivated
B) attracting talented employees
C) greater unionization of the workforce
D) retaining talented employees
107) This is the most important factor in determining how much pay an employee receives.
A) education level
B) experience
C) the type of job the employee has
D) the amount of time and effort the employee puts into the job
108) Which of the following is NOT a factor that should influence compensation and benefits?
A) gender
B) seniority
C) geographical location
D) employee performance levels
109) Nine out of ten organizations in the United States pay their workers on a scale that is based
primarily on ________.
A) skills
B) seniority
C) status
D) performance
110) Health insurance is an example of which of the following?
A) compensation
B) employee benefit
C) salary
D) wages
111) The only goal of a performance management system is to assess manufacturing levels and
technological efficiency.
112) A strength of a written essay as an employee appraisal device is that it allows the writing
skill of the evaluator to be a determining factor in the appraisal of performance.
113) The BARS appraisal method is the easiest to develop.
114) The 360-degree appraisal includes evaluations from multiple people who interact with the
employee.
115) Using individual ranking as an employee appraisal device, two employees might be named
“best” in the group.
116) A key goal of compensation system is to keep employees motivated.
117) The primary determinant of an individual’s pay is the type of job he or she performs.
118) Most U.S. jobs use a variable pay system to compensate employees.
119) Organizations are not legally required to provide benefits of any type for employees.
120) In a short essay, compare the critical incident, graphic rating scales, and BARS appraisal
methods.
121) In a short essay, describe how multiperson comparison is done.
122) In a short essay, discuss why 360-degree appraisal is a popular appraisal method among
successful companies.
123) In a short essay, describe employee counseling and explain how it can be beneficial in
remedying employee underperformance due to lack of effort.
124) Downsizing seems to harm ________.
A) victims who are dismissed only
B) both victims who are dismissed and survivors who stayed on
C) survivors who stayed on only
D) managers who carried out the dismissals and their families only
125) To improve workplace diversity, a manager might ________.
A) advertise in ethnic newspapers and Internet sites
B) tighten his recruiting net
C) solicit referrals from existing employees
D) post a notice that states he is an equal opportunity employer
126) According to the EEOC, sexual harassment is ________ that creates a hostile environment,
interferes with a person’s work or diminishes the person’s employment opportunities.
A) any speech
B) any unwanted or unsolicited speech or physical conduct
C) any speech of a sexual nature
D) any speech or physical conduct of a sexual nature
127) ________ are filed with the EEOC each year.
A) More sexual harassment complaints from males than females
B) More sexual harassment complaints from females than males
C) About an equal number of sexual harassment complaints from males and females
D) Almost no sexual harassment complaints from males
128) If an employee rebuffs inappropriate sexual advances from her boss but still receives a
promotion, ________.
A) the boss can’t be guilty of sexual harassment
B) the employee is not allowed to lodge a complaint
C) the boss can still be guilty of sexual harassment
D) the employee is not allowed to lodge a complaint if she accepts the promotion
129) The key to most sexual harassment cases against an organization is whether the
organization ________.
A) knew about the behavior and what it did to stop it
B) told other employees in the department that harassment occurred
C) fired the employee after the charges were lodged
D) had hired a known sex offender
130) What financial threat does sexual harassment pose to companies?
A) minor risk of fine
B) small legal fees only
C) enormous risk of major lawsuit settlements
D) none, because companies are insured against harassment
131) Who would usually hear an appeal if an employee felt they had been inappropriately
accused of sexual harassment?
A) the employee’s direct supervisor
B) the director of human resources
C) a manager at a higher level not associated with the case
D) a manager at a higher level who is already involved in the case
132) Which of the following would be considered grounds for a sexual harassment charge?
A) jokes that had a sexual theme but no one found offensive
B) artwork that, while some considered classic, made some employees feel uncomfortable
C) hiring a male employee who had been previously convicted of a sex crime
D) consensual dating between an employee and supervisor
133) The major disadvantage of company pensions is their ________.
A) link to employee retention
B) cost
C) attractiveness to young employees
D) tax liability for employees
134) Which benefit cost do companies see as their biggest worry?
A) health care
B) retirement plans
C) unemployment insurance
D) Social Security
135) Which health care or safety issue concerns companies the most?
A) smoking
B) disease
C) traffic accidents
D) obesity
136) Downsizing can be as stressful for the survivors as it is for the victims.
137) Job referrals generally are NOT a good method for improving workplace diversity.
138) Although most sexual harassment complaints are filed by women, a significant number of
complaints are filed by men.
139) Sexual harassment is defined as any unwanted activity of a sexual nature that affects an
individual’s employment.
140) One major way that an organization can protect itself against sexual harassment cases is to
make sure that all employees are well educated on the topic.
141) Workplace spirituality exclusively involves religion in the workplace.
142) Companies find that it is impossible to stop giving employee pensions. In fact, the number
of employees on pension plans has risen over the last twenty years.
143) In a short essay, discuss how workforce diversity is directly affected by recruitment,
selection, orientation, and training.
144) In a short essay, discuss why sexual harassment is such a difficult problem in today’s
workplace.