43.
Ron recently moved into a flat in the Oak Wood apartments. He often receives confidential
letters and documents regarding work and his finances. As Ron is at work all day, he has
asked his neighbor to collect his mail. When the pieces of mail are given to him, Ron
believes that he is the first one to open them. Ron has a high degree of _____.
44.
Which of the following is
true
with regard to trust propensity?
45.
Abigail was abandoned as an infant and later went to school in a district with a great deal
of gang activity where she seldom felt safe. Abigail is not likely to demonstrate ______
trust.
46.
Just a week into the job at the marketing and advertising division of a company, Alex, Neil,
and John were given the task of creating an advertising campaign for the company’s new
product. Alex and Neil had much trouble with the task, and when John volunteered to take
it up on their behalf, they readily agreed. Though they had no idea of John’s skills in this
area, they felt that John could be trusted to do a good job. John, who had done a paper on
marketing while in college, reviewed numerous articles, studied the new product
thoroughly, and came up with a campaign that received good reviews from his team
leaders.
Which of the following is
true
with regard to Alex and Neil?
47.
One week into the job at the marketing and advertising division of a company, Alex, Neil,
and John were given the task of creating an advertising campaign for the company’s new
product. Alex and Neil had much trouble with the task, and when John volunteered to take
it up on their behalf, they readily agreed. Though they had no idea of John’s skills in this
area, they felt that John could be trusted to do a good job. John, who had done a paper on
marketing while in college, reviewed numerous articles, studied the new product
thoroughly, and came up with a campaign that received good reviews from his team
leaders.
John’s success in creating a good campaign for the new product completely on his own
reflects his _____.
48.
The characteristics or attributes of a trustee that inspire trust are defined as one’s _____.
49.
Cognition-based trust is driven by the:
50.
_____ is a dimension of trustworthiness, defined as the skills, competencies, and areas of
expertise that enable an authority to be successful in some specific context.
51.
Which of the following dimensions of trustworthiness is defined as the belief that the
authority wants to do good for the trustor, apart from any selfish or profit-centered
motives?
52.
When authorities are perceived as benevolent, it means that:
53.
_____ is defined as the perception that the authority adheres to a set of values and
principles that the trustor finds acceptable.
54.
In the case of _____ trust, we rationally evaluate the strengths and weaknesses of an
authority along the dimensions of ability, integrity, and benevolence.
55.
In the case of _____ trust, our trust arises mostly from the emotional feelings we have for
the authority.
56.
Affect-based trust is driven by the _____.
57.
Which of the following is
true
with regard to affect-based trust?
58.
_____ is defined as the dimension of justice that reflects the perceived fairness of
decision-making outcomes.
59.
When employees evaluate outcomes such as pay, rewards, and promotions to determine
whether they are allocated using proper norms, they are applying the _____ type of
justice.
60.
Danny recently started revising his résumé after his managers failed to give him a pay
raise that he felt would rightly compensate him for his increasing workload. Danny, who
had faced this kind of pay discrimination in the company earlier, finally decided to quit and
has begun looking for another job. His resentment related to his pay reflects the lack of
_____ in the company that he works for.
61.
The _____ norm is typically judged to be the fairest choice in situations in which the goal is
to maximize the productivity of individual employees.
62.
The managers at Pulse, an HR firm, have noticed that the employees are not team players;
they are focused on achieving individual goals. Management wants to change this attitude
of its employees. The company wants to create a reward system in which all group
members would receive exactly the same outcome regardless of their individual
productivity levels to promote their ability to work effectively in groups. Which of the
following allocation norms would you recommend for this purpose?
63.
Which of the following is an allocation norm under which all group members receive
exactly the same outcome on a project regardless of their individual productivity levels?
64.
When organizations protect new employees from committee assignments and other extra
activities so that they can get their careers off to a productive start, they are using the
_____ type of allocation norms.
65.
Springfield Motors has an HR policy that does not allow its newly hired employees to work
on committee projects or get involved in the union meetings. This is done to ensure that
the new employees can concentrate on their work and do not get distracted with other
issues. Which of the following allocation norms has Springfield Motors adopted?
66.
Which of the following is the norm that is typically judged to be the most appropriate
choice in situations in which the goal is to maximize harmony and solidarity in work
groups?
67.
_____ is defined as a dimension of justice that reflects the perceived fairness of decision–
making processes.
68.
Safe Heaven Laboratories has a very liberal atmosphere in which all employees are
welcome to participate in the decision-making process. The company values the feedback
and suggestions given by the employees, who in turn are pleased that they are able to
express their opinions freely. Which of the following dimensions of justice is the company
promoting by giving its employees voice?
69.
Which of the following is a procedural justice rule of fair process?
70.
_____ justice reflects the perceived fairness of the treatment received by employees from
authorities.
71.
Which of the following is an interpersonal justice rule?
72.
Bryan, a first-line supervisor at Little Toys, regularly uses abusive and derogatory words
when dealing with his subordinates. Many employees have also heard Bryan refer to
specific employees with inappropriate labels ridiculing their ethnicity, names, or
weaknesses. From the scenario, it can be concluded that workers at Little Toys lack
_____.