59) Frances considers filling out a sample budget to be the most valid test for the job because
________.
A) it takes a great deal of skill to complete successfully
B) it is an actual task that would be required on the job
C) it is a good predictor of performance on the job
D) it is objective and quantitative
60) In an interview, Frances informs a candidate that the job is “absorbing” but its hours will be
“long and grueling.” Frances is conducting this kind of interview.
A) role-playing
B) stress
C) behavioral
D) realistic job preview
Recruitment (Scenario)
Keena’s company was expanding. After a period of downsizing, the company had decided to
increase organizational profitability by gaining market share, which meant a need for more
people. As assistant manager of human resources, she was in the process of evaluating what
would be the most effective means of gaining new employees who were qualified, were cost
efficient, and could help maintain the company’s commitment to a diversified workforce.
61) To reach the largest possible audience, Keena should consider ________ as a source of
potential candidates.
A) advertisements
B) employee referrals
C) school placement
D) private employment agencies
62) With regard to costs to HRM, which choice would probably be best for Keena?
A) advertisement
B) employee leasing
C) private employment agency
D) internal search
63) Keena’s company needs to increase the diversity of its workforce. Which choice might this
requirement rule out?
A) employee referral
B) advertising
C) school placement
D) private employment agency
64) Employment planning includes two steps: assessing current human resources needs and
developing a plan to meet those needs.
65) A job description states the minimum qualifications a person needs to perform a job
successfully.
66) Increased demand for employees typically is associated with increased demand for the
products or services offered by an organization.
67) Advertisements have been shown to be the most effective method for identifying the best
applicants for jobs.
68) Employee referrals are usually reliable.
69) Firing, layoffs, furloughs, and early retirements are the only three downsizing options.
70) An accept error involves not hiring an employee who could have performed well in a job.
71) A selection device is valid if it can be proven to accurately measure the abilities of job
applicants.
72) Written tests fell into disfavor in the late 1960s and are now rarely used in the selection
process.
73) Performance-simulation tests are thought to be one of the best methods for evaluating job
applicants in use today.
74) Behavioral interviews involve placing an applicant in stressful circumstances and seeing how
he or she deals with the situation.
75) In a realistic job preview (RJP), an applicant might be told that the likelihood for promotion
for the job he is applying for is slim.
76) In a short essay, discuss job analysis, job description, and job specification.
77) In a short essay, list three major sources of potential job candidates. Include a discussion of
the advantages and disadvantages of each major source to support your answer.
78) In a short essay, discuss the written test as a selection device for HRM.
79) In a short essay, discuss the performance-simulation test as a selection device for HRM.
80) In a short essay, discuss the interview as a selection device for HRM.
81) All of the following are goals of the orientation process EXCEPT ________.
A) reduce anxiety
B) familiarize the employee with the job
C) introduce the employee to his or her coworkers
D) discuss payments and benefits
82) Organizational orientation informs a new employee about ________.
A) his or her responsibilities for the job
B) the history and philosophy of the organization
C) what expectations he or she has about the job are unrealistic
D) how their manager will evaluate the employee on the job
83) Which of the following is NOT a sign to look for in a successful orientation process?
A) The new employee feels comfortable.
B) The new employee clearly exceeds all productivity goals for his or her work unit.
C) The new employee has an easier transition into the workplace.
D) The new employee understands his or her duties and responsibilities.
84) Most training in U.S. organizations is ________.
A) on-the-job training
B) off-the-job training
C) classroom training
D) simulation exercise training
85) Which form of on-the-job training might have a trainee working with a single mentor from
the organization?
A) vestibule training
B) simulation exercises
C) understudy assignments
D) job rotation
86) Which of the following is NOT a positive feature of job rotation as a training method?
A) simulation of actual work tasks
B) exposure to many different work tasks
C) introduction to coworkers
D) does not take up too much of any one experienced worker’s time
87) Which of the following is the best way to evaluate a training program?
A) how much trainees say they learned
B) how costly the method is
C) how much information trainees retain
D) actual job performance of trainees
88) Important goals of job orientation are to reduce anxiety and to familiarize the recruit with the
job and the organization.
89) Most job training does not take place on the job.
90) Neil Huffman Auto group claims that every dollar it spends on training ultimately results in
$230 in productivity gains.
91) Job training in the United States has been significantly impacted by advances in information
technology.
92) The best way to measure the effectiveness of job training is to simply ask trainees how they
felt about the trainer and their impressions of what they learned.
93) In a short essay, discuss the process of orientation and its major goals.
94) In a short essay, discuss on-the-job training methods.
95) In a short essay, discuss off-the-job training methods.
96) A disadvantage of a written essay for employee appraisal is that it tends to be biased by
________.
A) the prejudice of the evaluator
B) friendship between the employee and the evaluator
C) the writing skill of the evaluator
D) the writing skill of the employee
97) All of the following are true of an adjective rating scale for employee evaluation EXCEPT
________.
A) provides the most thorough view of the employee
B) provides objective quantitative data that can be analyzed in a variety of ways
C) is not time-consuming
D) it lists performance factors
98) A critical incident employee appraisal method collects ________.
A) anecdotes that reveal the character and performance of an employee
B) statements from coworkers in support of an employee
C) statements from superiors that may or may not support an employee
D) data from an employee’s computer to evaluate his or her performance
99) A performance appraisal method that combines two other well-known methods into one
process is called ________.
A) written essay
B) 360-degree feedback
C) graphic rating scales
D) BARS
100) A 360-degree feedback process differs from other appraisal methods in that it includes
________.
A) a written essay
B) feedback from an employee’s supervisor
C) honest feedback
D) feedback from the employee
101) What do the written essay, critical incidents, graphic rating scales, and BARS evaluation
methods have in common?
A) They compare individuals against standards.
B) They are multiperson comparisons.
C) They compare one employee to his or her peers.
D) They rank employees by performance.