21. Phone calls arrive at the rate of 30 per hour at the reservation desk for a hotel.
a. Find the probability of receiving two calls in a five-minute interval of time.
b. Find the probability of receiving exactly eight calls in 15 minutes.
c. If no calls are currently being processed, what is the probability that the desk employee can take a
four-minute break without being interrupted?
22. An advertising executive receives an average of 10 telephone calls each afternoon between 2 and 4pm.
The calls occur randomly and independently of one another.
a. Find the probability that the executive will receive 13 calls between 2 and 4pm on a particular
afternoon.
b. Find the probability that the executive will receive seven calls between 2 and 3pm on a particular
afternoon.
c. Find the probability that the executive will receive at least five calls between 2 and 4pm on a
particular afternoon.
23. The number of arrivals at a local petrol station between 3:00 and 5:00pm has a Poisson distribution
with a mean of 12.
a. Find the probability that the number of arrivals between 3:00 and 5:00pm is at least 10.
b. Find the probability that the number of arrivals between 3:30 and 4:00pm is at least 10.
c. Find the probability that the number of arrivals between 4:00 and 5:00pm is exactly two.
24. Let X be a binomial random variable with n = 25 and p = 0.01.
a. Use the binomial table to find P(X = 0), P(X = 1), and P(X = 2).
b. Approximate the three probabilities in part (a) using the appropriate Poisson distribution.
c. Compare your approximations in part (b) with the exact probabilities found in part (a). What is
your conclusion?