Market research uncovers critical information that becomes the basis for strategic planning
decisions.
Globalization is opening the door to new ways to do permission and relationship marketing.
Research challenges facing advertising researchers include globalization, new media technology,
Internet and virtual research, embedded research, and insightful analysis.
Diaries in which consumers are asked to record their activities are particularly valuable in media
research because they tell media planners exactly what programs and ads the consumers watched.
The three stages in message development where research is used are preparation research, media
research, and concept testing.
Survey research is a quantitative method that uses structured interviews to ask large numbers of
people the same set of questions, and they can be conducted in person, by phone, by mail, or
online.
The most common Internet approach of embedded research is to use this method for product
reviews, where customers enter the web site and select from an array of product categories they
would like to know about.
Changes in media technology are making old research measures increasingly invalid.
In the method known as Insight Analysis, the research methods are embedded directly into real
purchase and use situations, so that the consumer is a recipient and direct beneficiary of the
information.
Marketers wanting insight into the underlying reasons for how consumers behave and why should
conduct qualitative research.