Chapter 05
TRUE/FALSE
1. When you install a modern OS such as Windows 7 or Mac OS X, you always manually configure
devices such as monitors and network cards.
2. The HAL.dll is a file used by some operating systems to offer specialized code needed by device
drivers to talk to the computer’s hardware.
3. You may have more trouble installing interface cards on a Macintosh computer because the devices
are all built for generic hardware.
4. Studies have shown that upgrades and migrations to the latest OS are always cost-effective.
5. The minimum memory requirement for a 64-bit Windows 7 installation is 2 GB.
MULTIPLE CHOICE
1. Which of the following is NOT a task in preparation for installing an OS?
a.
make sure the computer meets hardware
requirements
c.
have an understanding of the features of
the new OS
b.
ensure the hardware is working correctly
d.
call the OS vendor’s technical support to
get detailed installation instructions
2. During the installation of the Windows 7 OS, which of the following are you likely to provide to the
installation program?
a.
where to install the OS
c.
the IP address of a server
b.
the Administrator password
d.
the DNS server address
3. Which of the following is NOT a typical function performed by the OS installation program?
a.
gathering system information
c.
configuring devices and drivers
b.
backing up existing data on the hard drive,
if any
d.
restarting the system
4. Which of the following is a true statement about PnP?
a.
PnP automatically configures your
network settings
c.
PnP may still require configuration of
memory or devices
b.
PnP only works on Windows Vista and
later OSs
d.
PnP always requires manual installation of
the DVD drive
5. You are preparing to install Windows 7 on a computer that used to run Windows XP. This will be a
clean installation. Which of the following are you least likely to need detailed information about
before performing the installation?
a.
types of buses
c.
keyboard
b.
sound card
d.
hard disks
6. If you are having trouble installing an OS because it does not seem to be detecting the computer
hardware, which of the following should you check to try to resolve the problem?
a.
the DVD drive is compatible
c.
the installation media
b.
enough RAM is installed
d.
the BIOS settings
7. Which of the following is a necessary step you should take before upgrading or migrating to a new
OS?
a.
replace the existing RAM so you can start
fresh
c.
do a low-level format of all your hard
disks
b.
make a complete backup of the current
system
d.
perform a chkdsk on the installation media
8. Which of the following is considered the most stable version of a new OS that is safe to install on
production equipment?
a.
RTM
c.
Alpha
b.
RC
d.
Beta
9. Which task is an unnecessary step in preparing to upgrade a computer to a new OS version?
a.
do performance benchmarks with the
current OS
c.
record custom software settings
b.
make sure you have all the device drivers
for the new OS
d.
verify application compatibility
10. You are preparing to upgrade Windows Vista to Windows 7 but you are going to be cautious and make
a backup of your system before proceeding with the installation. Which of the following should NOT
be a consideration for performing your backup.
a.
close all files to ensure all files are backed
up
c.
select only the data files for backup since
the OS files and applications will not be
affected by the upgrade
b.
be certain you can restore the backup in
both the old and new OS
d.
make sure you have suitable media to
store the backup on
11. When choosing a computer for a test upgrade/migration, choose one that represents which of the
following?
a.
the one with the most memory and disk
space
c.
the one with the least amount of software
installed
b.
the lowest common denominator
d.
the one with the most devices connected
12. Which of the following should you consult before installing a particular Windows OS to verify that the
OS supports your chosen hardware?
a.
Windows Catalog
c.
Microsoft Software Compatibility List
b.
Hardware Update List
d.
Hardware Installation Guide
13. What feature was first implemented in Windows XP that must occur within 30 days after installation?
a.
Files and Settings Transfer Wizard
c.
Windows Update
b.
Hardware Compatibility Check
d.
Activation
14. Before starting an upgrade to Windows XP, what should you keep in mind?
a.
Windows XP requires a minimum of 1 GB
RAM to install
c.
you cannot upgrade Windows 95 or earlier
OSs to Windows XP
b.
you cannot upgrade to Windows XP
unless you are connected to the Internet
d.
you cannot upgrade to Windows XP
unless you are running Windows 2000
15. Which of the following Windows XP editions cannot be upgraded to Windows Vista?
a.
Home Edition
c.
Media Center 2004 Edition
b.
Professional Edition (64-bit)
d.
Tablet Edition
16. Which of the following is NOT a Vista hardware installation requirement?
a.
1 GB RAM
c.
800 MHz processor
b.
Super VGA graphics card
d.
20 GB storage
17. Which of the following is true of Windows 7?
a.
with respect to security, more user
intervention is required than with Vista
c.
Starter Edition is only available in a 32-bit
version
b.
hardware requirements are less than for
Vista
d.
Home Basic Edition has full Aero desktop
support
18. When upgrading Windows Vista to Windows 7, which of the following is a true statement?
a.
you can upgrade Business Edition to
Home Premium Edition
c.
Windows Easy Transfer is preinstalled in
Windows Vista
b.
you cannot start Windows Vista first, you
must boot directly to the Windows 7 DVD
d.
at least Service Pack 1 for Vista must be
installed
19. You have a computer running a 32-bit CPU on which you want to install Windows Server 2008.
Which of the following statements is true about your installation options?
a.
you cannot install Windows Server 2008
R2
c.
if you already have Windows Server 2003
Standard Edition with SP1, you can install
Windows Server 2008 Datacenter Edition
b.
Windows Server 2008 for Itanium-Based
Systems is a good option
d.
you need a minimum of 1 GB RAM
20. Which of the following statements is true about the Linux OS?
a.
all Linux distributions are free open
source software
c.
configuration files are always preserved
during an upgrade
b.
most Linux distributions can be used as
either a desktop or server OS
d.
it comes with a desktop system called
Aero
COMPLETION
1. A __________ installation is on a computer that has no OS installed.
2. Modern OSs use _________ to configure settings on devices without user intervention.
3. ______________ is the term used when you move from one OS to another which may or may not
involve another computer.
4. __________ is software that is in the final stage of testing before it is sold commercially.
5. A type of Web server offered by Mac OS X Snow Leopard Server that provides users with the ability
to collaborate on Web pages is called a ___________ server.
MATCHING
a.
DNS
f.
migration
b.
RTM
g.
Windows Catalog
c.
alpha software
h.
Windows Update
d.
Upgrade Advisor
i.
virtual machine
e.
Windows Deployment Services
j.
HAL
1. an early development version of software in which there are likely to be
bugs, and not all of the anticipated software functionality is present
2. an application protocol that resolves domain and computer
names to IP addresses
3. a file that works with an operating system’s kernel and that offers code used by device drivers to talk
to the computer’s hardware
4. moving from one operating system to another operating system
5. a version of a Microsoft operating system that is officially released to be sold
6. a tool available from Microsoft to check whether an existing Windows
operating system and hardware can be upgraded to a higher level Windows operating system
7. a discrete operating system running inside virtual server or virtual
desktop software
8. a list that contains brand names and models for hardware and software
supported by a Windows operating system
9. a role service available in Windows Server 2008/R2 for installing Windows operating systems on
server clients on a large scale
10. a Web-based function that allows you to download and install product
updates for your Windows operating system
SHORT ANSWER
1. Describe the difference between a clean installation and an upgrade installation.
2. Name three pieces of information you frequently need to provide the installation software during an
OS installation.
3. List three functions typically performed by the installation software.
4. Describe what you might need to do if the OS you are trying to install does not seem to be recognizing
any of the devices on your computer.
5. You have just installed Windows 7 on your computer. After a successful installation, you begin to
check out the functions. Everything seems to work okay except that you did no hear any sound when
Windows boots or when you try to play music. You have verified that the speakers are plugged in
and powered on. What might you need to do?
6. You are in the process of purchasing the components that you will put together for a new server that
will run Windows Server 2008. You want to make sure that the components you are buying will
work with the OS. What should you check before making the purchase?
7. You manage a medium size network of about 50 computers and 5 Windows Server 2008 servers.
Your computers all run Windows XP and you are planning to upgrade to Windows 7. What role
service on Windows Server 2008 can help you with this operation?
8. You have 50 desktop computers running Windows XP. You are considering upgrading to Windows
7. All the computers will handily support Windows 7 but you are not sure the upgrade is worth the
expense. Name three compelling reasons why an upgrade like this might make sense..
9. Why is training an important consideration when upgrading to a new OS?
10. List three new features available in Windows Server 2008 that make it a worthwhile upgrade from
Windows Server 2003.
