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CHAPTER 5: IMPLEMENTING COMMUNITY POLICING
MULTIPLE CHOICE
1. All of the following are considered “participatory style” styles of leadership except:
a.
go by the book.
b.
teamwork.
c.
trust employees.
d.
problem solving.
2. According to the text, the transition to community policing is made easier by:
a.
officers who accept orders unquestioningly.
b.
recognition of the importance of intrinsic rewards.
c.
the need to provide fewer services with more resources.
d.
all of the above
3. Those individuals who embrace uncertainty and change are called:
a.
early adopters.
b.
late adopters.
c.
innovators.
d.
late majority.
4. Which of the following is not a likely benefit of implementing community policing?
a.
Prevention and detection of crime is increased.
b.
Positive relationships are built between police and community and among community
members themselves.
c.
Immediate reduction of crime levels.
d.
Police resources are extended.
5. According to the text, community policing will require a change in:
a.
mission statement.
b.
departmental organization.
c.
the general approach to “fighting crime.”
d.
all of the above
6. According to the text, an organization with fewer lieutenants and captains, fewer staff -departments,
fewer staff assistants, more sergeants, and more patrol officers is an example of an organization that is:
a.
well rounded.
b.
flat.
c.
top-heavy.
d.
decentralized.
7. In the context of community policing efforts, a critical mass is:
a.
the minimum number of officers needed to effectively implement the community policing
philosophy.
b.
that segment of the community that believes community policing is “soft on crime” and,
consequently, ineffective.
c.
a group of individuals with high levels of social engagement and, thus, who are more
-effective in solving a community’s problems.
d.
the faction within a police department itself that resists community policing, considering it
to be “soft on crime.”
8. According to the text, which of the following is/are a concern(s) voiced by police unions about
community policing?
a.
the likelihood of permanent shifts
b.
the increase of power the community will have in departmental matters
c.
the perceived softening of the police image
d.
all of the above
9. When introducing any innovation, the most difficult “adopters” to convince are the:
a.
late adopters.
b.
late majority.
c.
innovators.
d.
tertiary adopters.
10. What is among the most important considerations in successfully implementing the -community
policing philosophy?
a.
a strong community relationship
b.
the backing of law enforcement
c.
gifted leadership in the community
d.
strong recruiting and selection of police personnel
11. According to the text, this department document will be different for each department and must be
tailored to reflect the personnel within the department.
a.
change document
b.
mission statement
c.
strategic plan
d.
needs assessment
12. When implementing the community policing philosophy, the proper order of steps to take is:
a.
vision statement, mission statement, needs assessment, strategic planning.
b.
needs assessment, mission statement, vision statement, strategic planning.
c.
strategic planning, needs assessment, vision statement, mission statement.
d.
vision statement, mission statement, strategic planning, needs assessment.
13. When comparing community and team policing, both have:
a.
a neighborhood focus.
b.
centralized decision making.
c.
a crime attack model.
d.
all of the above
14. Which of the following is true regarding a strategic plan?
a.
It is independent of, and should not be restricted by, a department’s budget.
b.
It should extend a maximum of two years, by which time most departments have fully
implemented community policing.
c.
It should specify desired outcomes and include an annual assessment of the effectiveness
of crime prevention efforts.
d.
all of the above
15. Skills needed by officers in a problem-oriented police environment are:
a.
creativity and flexibility.
b.
imagination and intelligence.
c.
both a and b
d.
neither a nor b
16. While all skills are important to a law enforcement officer, according the text, all of the -following
skills are among the most important in the training of community policing -officers except:
a.
communication skills.
b.
firearms skills.
c.
leadership skills.
d.
problem-solving skills.
17. When each individual has a voice in decisions, but top management retains the ultimate
decision-making authority, this style of management is called ________ leadership.
a.
autocratic
b.
participatory
c.
democratic
d.
authoritative
18. If officer retention is to be maintained and loyalty and morale preserved and heightened, -officers must
be:
a.
verbal.
b.
problem solving.
c.
empowered.
d.
strategic.
19. Flat organizations have:
a.
fewer staff departments.
b.
fewer sergeants.
c.
fewer patrol officers.
d.
all of the above
20. Departments that have successfully implemented community policing generally have:
a.
flattened the bureaucracy, resulting in fewer management positions and more line
-personnel.
b.
empowered patrol officers to make decisions and problem-solve.
c.
assigned permanent shifts and areas to allow officers and supervisors greater knowledge
about the citizens, businesses, and organizations in the neighborhoods where they work.
d.
all of the above
21. Although there has not been a “standardized” organizational structure in law enforcement, the
organizational structure of traditional law enforcement has been:
a.
based on a military model.
b.
a triage-shaped hierarchy.
c.
centralized model.
d.
decentralized model.
22. Team policing and community policing can share the following characteristics, except:
a.
a neighborhood focus.
b.
decentralized decision making.
c.
community input.
d.
centralized decision making.
23. The most important consideration in selecting strategies to implement community policing is:
a.
the financial impact the strategies will have on the department and community.
b.
the willingness of officers to accept the assignments associated with the strategies.
c.
the potential for such strategies to lead to positive publicity.
d.
how well the strategies fit the unique needs of the community.
24. A needs assessment should include:
a.
the department only.
b.
the community only.
c.
both the department and the community.
d.
neither the department nor the community.
25. As the text states, the individual who has been given authority and enabled to make –decisions has:
a.
been promoted.
b.
become transitional management.
c.
exercised strategy.
d.
been empowered.
26. According to the text, evaluating the effectiveness of community policing requires that:
a.
crime reports be filed.
b.
arrests be made.
c.
performance indicators be carefully developed.
d.
efficiency be measured accurately.
27. The text definition of participatory leadership meANS that management:
a.
welcomes employee ideas and input.
b.
makes the decisions.
c.
seeks community input.
d.
looks to the governing agency.
28. Under a traditional police management structure, command officers and supervisors have complete
authority over:
a.
communication.
b.
subordinates
c.
change.
d.
structure.
29. A number of skills are needed by police officers in the problem-oriented policing -environment; these
include all of the following except:
a.
problem-solving ability.
b.
flexibility.
c.
creativity.
d.
dependency.
TRUE/FALSE
1. When analyzing the factors that impede implementing community policing, research found few
obstacles to be community related.
2. One of the benefits to the community of implementing community policing includes a -reduction in
crime.
3. Decentralization goes hand-in-hand with empowerment.
4. Community resistance is a trANSition impediment to COP implementation.
5. Community policing will require a change in management style, mission statement and -department
organization.
6. The smallest number of citizens and organizations needed to support and sustain a -community
policing initiative is called critical mass.
7. The Community Policing Consortium recommends that the entire workforce be directly involved in
the visioning and planning processes.
8. According to the text, direct interaction with citizens is required for police to develop a
-comprehensive picture of their community.
9. Resistance to change is one of the most serious and difficult issues to face in a trANSition.
10. Community policing brings police closer to the people, building relationships between police and
community and among community members themselves.
11. Decentralization is an operating principle that discourages flattening of the organization.
12. When implementing a department’s vision statement, those who have been antagonistic to the change
process should simply be ignored.
13. One common pitfall in implementation of community policing is the expectation that the results will
be immediate and measurable.
14. Because of its importance, training should be made the spearhead of change in getting -officers to
accept the trANSition to community policing.
15. Open communication between the police and the citizens they serve often leads to -identifying and
solving problems.
16. The vision for each law enforcement department should be basically the same.
17. According to the text, the basic goals of community policing and team policing are the same.
18. Managers should anticipate and prepare for resistance to the community policing philosophy and the
changes that accompany the trANSition.
19. According to the text, when evaluating, failures should be as important as successes—-sometimes
more important—because a department learns from what does not work.
20. According to the text, in the recruitment and selection of officers for community policing, departments
must look for diversity.
SHORT ANSWER
1. ________________ is the development of an overall strategy that will review the present state of the
organization, envision the future state of the organization, and devise a meANS of moving from one to
the other.
2. ________________ and __________________ personnel are among the most important
considerations in successfully implementing the community policing philosophy.
3. _______________ require fewer lieutenants and captains, fewer staff departments, fewer staff
assistants, more sergeants, and more patrol officers.
4. The text states that the ________________ are opinion leaders, the ones to whom others come for
advice.
5. In ________________, each individual has a voice in decisions, but top management still has the
ultimate decision-making authority.
6. Officers who are ________________ are given authority and enabled to make decisions.
7. The smallest number of citizens and organizations needed to support and sustain a -community
policing initiative is known as ________________.
8. ________________ is long-term, large-scale, future-oriented planning.
9. An approach to mixing community policing to officers and to specialized units is called a
________________ approach.
10. A ________________ assessment should include not only the department but also the -community of
which it is part.
ESSAY
1. According to the text, Walker (1993) cites a number of benefits to police when community policing is
adopted. List and describe these benefits.
2. Describe the five concerns that have most strongly influenced the development of problem-oriented
policing.
3. Describe the advantages to having several officers assigned full time to community policing.
4. Discuss and explain possible resistance to community policing.
5. How do the management styles of a department affect the implementation and success of community
policing?
