1.
Corporate
public policy is a firm’s posture or position
regarding
the public, social, global, and ethical aspects
of
stakeholders
and
corporate functioning.
a. True
b.
False
2. There is a
growing consensus
that ethics should be a central
component
of
strategic management.
a. True
b.
False
3.
Corporate
public policy takes place
primarily
at the
corporate
level of
strategy.
a. True
b.
False
4. Enterprise-level strategy and societal-level strategy are
synonymous.
a. True
b.
False
5. Some management scholars believe that the successful firms of the future will be those that can meet
stakeholders’
social expectations and investment advisors’ frnancial
expectations.
a. True
b.
False
6. The steps of the strategic management process are most effective
if
done sequentially in the order specified in
the
textbook.
a. True
b.
False
7. The social audit can be an effective component of a firm’s strategic control
system.
a. True
b.
False
8. A social audit is a systematic attempt to identify, measure, monitor, and evaluate an organization’s performance
with
respect to its social efforts, goals, and
programs.
a. True
b.
False
9. Social audits can be thought of as a planning and control
system.
a. True
b.
False
10. Social auditing is very
new.
a. True
b.
False
11. Social performance reporting should be isolated from other forms of assessment and
reporting.
a. True
b.
False
12. The Global Reporting Initiative (GRI) is attempting to overcome one of the major obstacles to the advance
of
effective social auditing by providing standardized measures for social
reporting.
a. True
b.
False
13. To be most effective, a social audit should be isolated from other aspects of the strategic management
process.
a. True
b.
False
14. Public affairs management focuses on the formalization and institutionalization of corporate public policy.
a. True
b.
False
15. The public affairs function is an increasing component of the overall strategic management
process.
a. True
b.
False
16. Public affairs evolved from public relations.
a. True
b.
False
17. Regarding the four key strategy levels, decisions involving great uncertainty tend to be made at the lower
levels.
a. True
b.
False
18. One of the reasons that public affairs departments have seen extensive growth over the past three decades is
because they have been able to easily measure and document their
results.
a. True
b.
False
19. For the public affairs function to be effective in representing issues affecting business decision making, they
should
have influence at the middle management level.
a. True
b.
False
20. Because public affairs management often appears nebulous and inconclusive, PA managers must make dealing
with
these issues easier for managers in other
departments.
a. True
b.
False
21. Which of the following terms does not have the same basic
meaning?
a. cotporate public policy
b. cotporate social policy
c. cotporate social
performance
d. cotporate citizenship
22. The main idea behind cotporate public policy is
that
a. a firm must give specific attention to issues in which basic questions of right, wrong, justice, fairness, or
public
policy reside.
b. a firm must look out for its own best
interests.
c. a firm should have a say in setting the political direction of the country.
d. a firm should be able to influence public policy when it can.
23. The concept of enterprise-level strategy is the idea that best
links
a. ethics to
performance.
b. strategy to
performance.
c. public policy to performance.
d. ethics to
strategy.
24. Which of the
following
is not one of the levels of strategy mentioned in the textbook?
a. enterprise-level
b. department-level
c. corporate-level
d. functional-level
25.
The overarching strategy
level
that
asks
what role the firm
play
s
in
society
an
d what
the
firm
stand
s
for
is
the
level.
a. enterprise
b. corporate
c. business
d. functional
26. The strategy level that asks what business the firm should be in is the level.
a. enterprise
b. corporate
c. business
d. functional
27. level strategy seeks to determine how a firm should compete in a given industry.
a. Enterprise
b. Corporate
c.
Business
d. Functional
28. level strategy attempts to integrate the finn’s activities to accomplish its goals.
a. Enterprise
b. Corporate
c.
Business
d. Functional
29. The enterprise-level strategy may addresses the firm’s
a.
Obligations
to stockholders.
b. Role in society.
c. hnplications of cohesion.
d.
Competition
strategy.
30. Corporate-level strategy decisions include all of the following
except
a. mergers
b. acquisitions
c. divestitures
d. broad or narrow
markets
31. All of the following represent examples of enterprise-level thinking
except
a. how a finn responds to a public crisis.
b. the extent to which a finn attempts to identify social issues, analyze them, and integrate them into its
strategic
management
process.
c. the extent to which a firm has established board or senior management committees to grapple with
social
ISSUeS.
d. the extent to which a frrrn has studied its functional structure and made changes necessary to make its
operations more efficient.
32. The deeply ingrained principles that guide all of a company’s actions and decisions are the frrrn’s
a. vision statements.
b.
guiding
lights.
c. core
values.
d. mission
statements.
33. Which of the following is not one of the steps in the strategic management
process?
a. goal formulation
b. strategy implementation
c. problem identification
d. envirornnental analysis
34. Which of the steps in the strategic management process informs all the
rest?
a. goal formulation
b. strategy
formulation
c. strategic
control
d. envirornnental analysis
35. Management control includes all of the following steps
except
a. setting
standards.
b. revising budgets.
c. comparing actual performance to
standards.
d. taking corrective
action.
36. A systematic attempt to identify, measure, monitor, and evaluate a finn’s performance with respect to its
social
efforts, goals, and programs is
a(n)
a. Triple Bottom Line audit.
b. envirornnental audit.
c. social audit.
d. social impact
statement.
37. Which of the following terms does not refer to the same
thing?
a. social audit
b. social performance
report
c. social accounting
d. social impact
statement
38. A social audit can be thought of as
a. the first step in planning
b. a narrow list of activities
c. planning and control system
d. a brief
experimentation
39. All of the following are used to describe social performance reports
except
a. CSR
reports
b. Corporate citizenship reports
c. Social audits
d. Sustainability reports
40. The impetus of social performance reports has come
from
a. Societal and public interest groups expectations
b. Financial investment advisors
c. Marketing frrms
d. Domestic
companies
41. Social performance reports help
companies
a. By disrupting their communications
systems
b. Managing their frnances
c. Isolating their
performance
d. With their competitive positions