Name:
Class:
Date:
True / False
1. Nonverbals make up approximately 65 percent of the meaning in face-to-face communication.
a.
True
b.
False
2. Emoticons are a type of verbal communication.
a.
True
b.
False
3. Body movements can be used to take the place of a word or phrase.
a.
True
b.
False
4. Intonation, pitch, and vocalized pauses are all elements of paralanguage.
a.
True
b.
False
5. When we know we want to be at a dinner party on time, we are operating under polychronic time orientation.
a.
True
b.
False
6. Direct eye contact is universally accepted as appropriate.
a.
True
b.
False
Multiple Choice
7. According to the textbook, nonverbal communication is ___________________.
a.
the primary way we convey our emotions.
b.
unambiguous
c.
communicated only through a single channel
d.
something we can avoid through monitoring behavior
8. What of the following statements is true about nonverbal messages?
a.
Nonverbal messages occur less often than verbal messages.
b.
Nonverbal messages are more emotionally powerful than verbal messages.
c.
Nonverbal messages are less trustworthy than verbal messages.
Name:
Class:
Date:
d.
Nonverbal messages are less important than verbal messages.
9. When a gesture is used to substitute for a word, it is called an __________________.
a.
illustrator
b.
emblem
c.
adaptor
d.
intermediary
10. Studies show that when people are talking, ______________________
a.
the one doing the talking is likely to have the greater eye contact
b.
the one doing the listening is likely to have the greater eye contact
c.
both the talker and the listener have about the same amount of eye contact
d.
there is no consistency about data related to eye contact
11. Which of these situations is an example of nonverbal communication?
a.
Allyson and Iesha send text messsages to each other.
b.
Geralyn refuses to speak to Tavonte after their fight.
c.
Simone and Jewel send IMs to each other.
d.
Breanna and Rachel pass notes in class.
e.
All of these are examples of nonverbal communication.
12. When you are really interested in another person, your eye contact with that person is likely to
a.
increase
b.
decrease
c.
remain the same
d.
be unpredictable
13. During her job interview, when Sadie began to discuss her previous work experience, the interviewer leaned forward
to show interest. This movement is best described as a change in ____
a.
gesture
b.
expression
c.
posture
d.
paralanguage
14. _______________ includes the voiced parts of communication that go beyond the words themselves.
a.
Nonverbal communication
b.
Verbal communication
c.
Chronemics
Name:
Class:
Date:
d.
Paralanguage
15. Which of these is an example of a vocalized pause?
a.
Theresa says “um” when she cannot think of the word she means.
b.
Bonita speaks louder to emphasize an important point.
c.
John lowers the tone of pitch of his voice to sound more serious.
d.
Chuck speaks more rapidly when he is nervous.
16. Direct eye contact _____________________________.
a.
is a universal sign of respect.
b.
does not have cultural variations
c.
is appropriate and expected in the United States
d.
is used to demonstrate keen interest in Mexico.
17. Which of the following statements is true of body art such as tattoos and piercings?
a.
All cultures engage in body modification of some kind.
b.
They are a type of nonverbal communication.
c.
Body modifications often signals social status or group membership.
d.
All of these are true of body modification.
18. ___________________, ranging from 4 to 12 feet, is the amount of personal space that we tend to keep in impersonal
situations.
a.
Social distance
b.
Public distance
c.
Intimate distance
d.
Personal distance
19. Ahmad rolls his eyes when Lori is talking, and she says to him, “Are you annoyed by what I said?” Lori is engaging in
________________.
a.
context checking
b.
kinesics
c.
multi-channeled communication
d.
perception checking
20. Stereotypes about masculine voices hold that they are ____________________.
a.
high-pitched and less expressive
b.
more expressive and low-pitched
c.
low-pitched and loud
Name:
Class:
Date:
d.
softer in volume with low intonation
21. The United States tends to be monochronically oriented. In this culture ___________________.
a.
individuals arrive when it is convenient for them
b.
individuals can be engaged in many activities at one time
c.
individuals do not wear watches
d.
individuals expect an apology or explanation when someone is late
22. Body art includes all except the following:
a.
scarification
b.
body painting
c.
tattooing
d.
all of these examples are examples of body art
23. Touching behavior has been linked to culture. Which of the following is generally true of the United States as a
nation?
a.
Touching varies within the United States.
b.
A high level of contact and touching is normal.
c.
We have the same standards for touch as people do in South America and Eastern Europe.
d.
All of these.
24. Which of the following is not a true statement about how different cultures use paralanguage?
a.
Japanese speak with a great deal of volume to convey sincerity.
b.
Arabs speak with a great deal of volume to convey sincerity.
c.
Soft voices are preferred in Thailand.
d.
Soft voices are preferred in Great Britain.
25. _______________ is the sound of a person’s voice that distinguishes it from others.
a.
intonation
b.
voice quality
c.
acoustic space
d.
none of these
26. When a stranger moves inside of an arm’s length and asks what time it is, backing up is a sign that she has invaded
our:
a.
intimate distance
b.
personal distance
c.
social distance
Name:
Class:
Date:
d.
public distance
27. Which of these is an example of kinesics?
a.
Sue smiles when she sees her friend Beth, indicating she is happy.
b.
Marcus holds Kara’s hand during the movie to communicate that he likes her.
c.
Jessie puts her book back on her chair to reserve her seat.
d.
Asha wears makeup to look nice for her date.
28. _______________ are unconscious nonverbal responses to physical needs.
a.
Emoticons
b.
Adaptors
c.
Emblems
d.
Kinesics
29. A person who sits in the same chair every class period illustrates ____________________.
a.
defensiveness
b.
paralanguage
c.
territoriality
d.
kinesics
30. When we are territorial, we are likely to ____________________________.
a.
be concerned with informal space
b.
stake out ownership over some area
c.
be concerned with interpersonal distance
d.
strive for cleanliness of public space
31. To improve our chances of successfully interpreting nonverbal messages, we should ____________________.
a.
interpret nonverbal messages equally regardless of the source
b.
consider nonverbal messages as a separate from verbal message
c.
ignore smiley faces and other lexicons when we read emails
d.
none of these
32. To improve our chances of successfully sending nonverbal messages, we should
_________________________________________.
a.
be as spontaneous as possible when communicating
b.
be consistent and predictable with nonverbal message regardless of context
c.
make sure that nonverbal actions don’t distract others from our message
d.
avoid strategic choices in nonverbal communication as they will be seen as inauthentic
Name:
Class:
Date:
Essay
33. Identify and discuss some challenges that individuals from various cultures may have to face when focusing on
nonverbal communication behaviors. Explain how these individuals might apply the tips for interpreting nonverbal
messages to improve their chances of successful communication.
34. Imagine you have plans with a new friend you met in class. You are not sure if this friend has asked you to hang out
strictly as friends or intends the outing to be a romantic date. Select three types of nonverbal communication and give a
specific example of how each of these could help you determine if the interaction is a date or not.
35. Briefly explain the importance of paralanguage. Give three distinct example of how paralanguage might (1) contradict,
(2) supplement, or (3) complement your verbal message.