46) Isabel has written a long report on the current market situation. When reviewing her report,
she finds that though the report is well-written, some words have been repeated often, and this
makes it monotonous to read. Which of the following tools can help Isabel keep her writing fresh
and interesting?
A) style checker
B) grammar checker
C) revision tracker
D) spell checker
E) thesaurus
47) The ________ feature can highlight items you should consider changing, such as passive
voice, long sentences, and words that tend to be misused.
A) grammar check
B) spell check
C) thesaurus
D) revision tracking
E) autosummary
48) Which of the following statements about designing a message is true?
A) If you need a design that is balanced, an informal design in which elements flow freely across
the page is not recommended.
B) Changing margins, spacing, colors, and typefaces within a document can increase readability
and is recommended for business messages.
C) Extremely wide columns of text can be difficult to read; in many cases a better solution is to
split the text into two narrower columns.
D) If you need a balanced document design, you have to adopt a formal design in which the
various elements of the page are placed in a rigid grid pattern.
E) Design elements like colors and decorative touches should be used as often as possible, as
simple messages are not easily memorable.
49) Which of the following is not an effective use of design element?
A) strive to maximize the number of decorative touches and type styles in a message
B) be consistent in the use of margins, type size, and typeface throughout the message
C) balance all of the visual elements in the message, either formally or informally
D) pay attention to design details such as headings, column width, and margins
E) make effective use of white space, justification, and typefaces to achieve clarity
50) Which of the following is the best example of using consistency in the design elements of a
document?
A) Cathy changes margins and spacing from page to page to accommodate information.
B) Emma uses a different color for every paragraph in a document.
C) Becky uses the same typeface and type size for all her client messages.
D) Abby varies the fonts and colors in all her messages to express her creativity.
E) Della switches between left-aligned and justified text to make reading easier.
51) White space ________.
A) separates elements in a document and helps guide the reader’s eye
B) is important for image-heavy documents, but not for text-heavy documents
C) makes it difficult for readers to connect the various points of a message
D) decreases the chance that readers will read and understand messages
E) can make documents seem more intimidating and more difficult to read
52) Which of the following statements is true regarding justified type?
A) It produces an informal look and is easier to read.
B) It is flush right with a ragged-left margin.
C) It is placed flush left, with a ragged-right margin.
D) It is able to accommodate more text in a given space.
E) It is used in business documents as it is easy to format.
53) Kaylee is formatting a document for her company. She isn’t sure whether to opt for a
justified, flush-left, flush-right, or centered format. Which of the following offers the best reason
for her to pick a particular style?
A) A flush-right style is the most common for business documents.
B) A flush-left format gives a contemporary, less formal look.
C) A justified style is best as this is easy to format and read.
D) A centered format allows her to maximize the use of space.
E) A justified style produces large gaps between words, increasing white space.
54) Which of the following types of text alignment is more commonly used in business
documents?
A) flush right with a ragged-left margin
B) justified
C) flush on both the left and right
D) centered
E) flush left with a ragged-right margin
55) The flush-left, ragged-right margin ________.
A) is commonly used for headings and subheadings
B) creates a denser look because the uniform line lengths decrease the amount of white space
along the right margin
C) is not a good choice for routine business documents because it produces large gaps between
words that make the text more difficult to read
D) creates a more open appearance on the page, producing a less formal and more contemporary
look
E) can accommodate more text in a given space
56) Magazines and newspapers generally use justified type because ________.
A) it produces large gaps between words in a column
B) it decreases the amount of white space along the right margin
C) it can accommodate more text in a given space
D) it produces hyphenation at the ends of lines
E) it produces a less formal, more contemporary look
57) Why do business documents prefer a flush-left, ragged-right margin over justified type?
A) It can accommodate more text in a given space.
B) It can produce large gaps between words and increase white space.
C) It produces a more formal look as spacing between words is consistent.
D) It creates a denser look as uniform line lengths decrease the amount of white space.
E) It produces a less formal and more contemporary look.
58) Daniel is the page designer for a business magazine. He decides to opt for a flush-left,
ragged-right alignment. Which of the following is the best criticism for this choice?
A) It will produce a denser, more formal look, which will not be suited to the magazine.
B) It will increase hyphenation at the ends of lines and will be difficult to format.
C) It creates a more open appearance on the page, accommodating less text than a justified
alignment.
D) The spacing between words will vary, making it difficult for readers to skim through the text.
E) The line lengths decrease the amount of white space along the right margin.
59) Jacob is designing a page in the company newsletter that informs employees about a new
company policy. The subject is fairly complex, and requires a lot of explanation, but Jacob
cannot use more than one page. Which of the following alignments will help Jacob fit in the
maximum number of words?
A) flush right with a ragged-left margin
B) centered
C) flush left with a ragged-right margin
D) justified
E) centered with a ragged-right margin
60) ________ type is rarely used for text paragraphs, but is commonly used for headings and
subheadings.
A) Flush left
B) Ragged-right
C) Centered
D) Flush right
E) Justified
61) Centered type should be avoided for business documents but can be used in ________.
A) long blocks of text
B) headings
C) the appendix
D) formal messages
E) business magazines
62) ________ refers to the physical design of letters, numbers, and other text characters.
A) Wiki
B) Revision tracking
C) White space
D) Typeface
E) Hedging
63) Serif typefaces ________.
A) create a more open appearance on the page, producing a less formal and more contemporary
look
B) have small crosslines at the ends of each letter stroke
C) do not have small crosslines at the ends of each letter stroke
D) require generous amounts of spacing between lines
E) are rarely used for text paragraphs but are commonly used for headings and subheadings
64) Which of the following is true for the use of typefaces in business documents?
A) Serif typefaces are usually used for headlines, while sans serif typefaces are better suited for
body text.
B) The use of multiple typefaces in a single document is recommended to reduce clutter and give
the document a professional look.
C) Serif typefaces are visually simpler than sans serif typefaces and are hence used for headings.
D) Sans serif typefaces are difficult to read in large blocks of text, unless formatted using large
amounts of leading.
E) Sans serif typefaces have small crosslines at the ends of each letter stroke and thus require
large amounts of leading to increase readability.
65) Which of the following is an element of type style?
A) revision tracking
B) parallelism
C) boldface
D) hedging
E) margin
66) ________ is used for highlighting quotations and indicating foreign words, irony, humor,
book and movie titles, and unconventional usage.
A) Superscript
B) Italics
C) Boldface
D) Underlining
E) Subscript
67) Which of the following is true of creating multimedia documents?
A) In order to include various media elements in a document, you must first ensure that you have
the legal rights to use them.
B) Multimedia documents follow a rigid linear structure from beginning to end and hence a
conventional outline is suitable.
C) Developing multimedia documents require minimal creative and technical skills as tasks such
as adding photographs and video clips to webpages have gotten much easier in recent years.
D) The costs associated with creating multimedia documents are practically negligible as
consumer versions of several software tools are easily available.
E) Multimedia elements can run on all types of software and hence compatibility is not an issue.
68) Which of the following features of word processing software is used to choose either a
portrait or landscape orientation for a document?
A) page setup
B) themes
C) style sheets
D) column formatting
E) templates
69) ________ are suitable for displaying any information that lends itself to rows and columns.
A) Objects
B) Text boxes
C) Tables
D) Templates
E) Style sheets
70) Which of the following features of word processing software is used for captions, callouts,
and margin notes?
A) tables
B) objects
C) headers
D) text boxes
E) footers
71) Which of the following advice is NOT helpful while proofreading a document?
A) proofread as soon as writing is complete
B) avoid reading large amounts of material in one sitting
C) focus on high-priority items like names and dates
D) make multiple passes through the document
E) read the document aloud or read the pages backwards to keep from missing errors