Chapter 4 When The Culture Devalued Relationships Can Damaged

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subject Pages 13
subject Words 4649
subject Authors Richard I. Daft

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121. The European Union has expanded to a _____ nation alliance
a.
14
b.
12
c.
27
d.
16
e.
21
122. Which of these is a low-context culture?
a.
German
b.
Chinese
c.
Korean
d.
Arab
e.
Japanese
123. For the past several years, foreign companies have invested more in business in _____ than in any other place in the
world.
a.
Brazil
b.
India
c.
China
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d.
United States
e.
Russia
124. In 2010, which of the following countries formed a free trade area with the ten countries that make up the
Association of Southeast Asian Nations (ASEAN)?
a.
Laos
b.
United States
c.
Mexico
d.
China
e.
Japan
125. With its large English-speaking population, _____ has numerous companies offering services such as call-center
operations, data-processing, computer programming, and technical support.
a.
Greenland
b.
Russia
c.
China
d.
Mexico
e.
India
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126. Which of the following has a goal to guide the nations of the world toward free trade and open markets?
a.
b.
c.
d.
e.
127. The _____ is a single European currency that replaced 12 national currencies and unify a huge marketplace.
a.
Mark
b.
Franc
c.
MFN
d.
Euro
e.
Pound
128. Which organization originated and supports the idea of small businesses operating on a global level?
a.
b.
c.
d.
e.
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129. Carrie's Car Care receives more than 25% of its total sales revenues from operations outside of the United States.
Carrie's would be considered a:
a.
foreign national.
b.
wealth company.
c.
multinational corporation.
d.
globalization corporation.
e.
None of these.
130. Which of the following characteristics distinguish a multinational corporation?
a.
Top management is expected to take a global perspective.
b.
The corporation is controlled by a single management authority.
c.
It is managed as an integrated worldwide business system.
d.
All of these
e.
Top management is expected to take a global perspective and The corporation is controlled by a single
management authority only.
Scenario - Sharon Cannon
Sharon Cannon was an MBA student in Detroit, Michigan, with a managerial position at the Ford Motor Company plant.
She was invited to join a company that had entered into a joint venture with a German firm to manage a Volkswagen
plant. Sharon would be under contract for one year, with an option to renew for a total of three years. Her salary would be
350% more than she was currently earning, and she would be given two all-expenses paid vacations each year. The money
and the benefits sounded very nice, but Sharon wasn't sure what the best choice would be.
131. If she should decide to take the job, she will be most successful in a foreign assignment if she has:
a.
culture shock.
b.
cultural intelligence.
c.
linguistic pluralism.
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d.
ethnocentrism.
e.
geocentrism.
132. The degree of international involvement for the joint venture is an example of:
a.
outscoring.
b.
exporting.
c.
licensing.
d.
direct investing.
e.
greenfield venture.
133. The American firm joining in the joint venture:
a.
faces lower risk than if it were using a wholly-owned foreign affiliate.
b.
enjoys greater control than is it were using the wholly-owned affiliate.
c.
can anticipate a lower cost than a company that uses global outscoring.
d.
all of these.
e.
none of these.
134. MNCs that are oriented toward the markets of individual foreign host countries are considered _____.
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135. MNCs that are truly world-oriented and favor no specific country are considered _____.
136. A multinational corporation typically receives at least _____% of its total sales revenues from outside the parent's
home country.
137. _____ means engaging in the international division of labor so that manufacturing can be done in countries with the
cheapest sources of labor and supplies.
138. Whereby a company builds a subsidiary from scratch in a foreign country, is referred to as a(n) _____, and is the
most risky type of direct investment.
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139. _____ is the management of business operations conducted in more than one country.
140. When it comes to economic development, a currently developing country is also called a(n) _____.
141. _____ (objects, taboos, holidays) is a sociocultural factor in the international environment.
142. The risk of loss due to actions by host country governments is known as _____.
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143. Riots, revolutions, civil disorders, and frequent changes in government that affect the operations of an international
company shows _____ in a country.
144. A country's physical facilities that support economic activities make up its _____.
145. Companies need to be cautious of _____ and _____ when going international because they differ from country to
country.
146. A nation's _____ includes the shared knowledge, beliefs, and values, as well as the common modes of behavior and
ways of thinking, among members of a society.
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147. The degree to which people accept inequality in power among institutions, organizations, and people is called _____.
148. _____ refers to a person's ability to use reasoning and observation skills to interpret unfamiliar gestures and
situations and devise appropriate behavioral responses.
149. A value characterized by people's intolerance for uncertainty and ambiguity and resulting support for beliefs that
promise certainty and conformity refers to _____.
150. A preference for a loosely knit social framework in which individuals are expected to take care of themselves is
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called _____.
151. A preference for a tightly knit social framework in which individuals look after one another and organizations protect
their members' interests refers to _____.
152. _____ stands for preference for achievement, heroism, assertiveness, work centrality (with resultant high stress), and
material success.
153. _____ reflects the values of relationships, cooperation, group decision making, and quality of life.
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154. In countries where women are often in positions of high status, the Globe Project would describe that culture as high
in _____.
155. A country that places emphasis on fairness and values kindness would be described by the Globe Project as high in
_____.
156. In a(n) _____, people use communication primarily to exchange facts and information.
157. _____ means that people have a tendency to regard their own culture as superior to other cultures.
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158. An alliance begun in 1957 to improve economic and social conditions among its members,
it has evolved into the 27-nation _____.
159. The _____ is the single European currency that has replaced 12 national currencies.
160. _____ went into effect in early 1994, effectively creating a megamarket among the U.S., Canada, and Mexico.
161. List three examples of a country's infrastructure.
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162. List the three examples of direct investing mentioned in your text.
163. List the three components of cultural intelligence.
164. List the four dimensions of national value systems identified by Hofstede.
165. List five of the countries that make up the European Union (EU).
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166. Briefly describe the social characteristic of ethnocentrism and explain how this can have an impact on the success of
an international manager.
167. Briefly describe two personal challenges for global managers.
168. What is global outsourcing? Identify a unique variation of global outsourcing.
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169. Direct investing means that the company is involved in managing the productive assets in a foreign country. There
are three options for direct investing. Name and compare these three options.
170. Identify and briefly explain at least two key factors in economic, sociocultural and political-legal environments that
affect an organization.
171. Briefly explain the difference between high power distance and low power distance.
172. Describe GATT and the World Trade Organization.
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173. Explain NAFTA.
174.
Countries, businesses, and people are becoming increasingly interdependent. To succeed on an international level,
managers in all fields need a global mindset. Write a short essay expounding on what it means to have a global mindset
and why it is necessary in today's business environment. Include your thoughts on two or three steps a manager can take
that will help him develop a global mindset.
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175.
China and India have been the world's fastest growing economies in recent years, and Brazil is becoming a major force in
international commerce. Write a short essay that summarizes how these three countries are changing the landscape of
international business, and describe the arena in which each excels. Then choose some type of business that you would
like to be involved in, and describe how and why you, as a manager in that business, would choose to work with other
organizations in one of these three countries.
176.
In the business world, large international firms that typically receive at least 25 percent of sales revenues from outside the
parent country are called multinational corporations (MNCs). Write a short essay that describes major characteristics of
the multinational corporation and explains the basics of the bottom of the pyramid (BOP) concept. Then give three
examples of multinational corporations that are bringing goods and services to the world's poorest citizens. In your
opinion, are each of these companies benefitting these citizens or taking advantage of them?
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177. Market strategies are various tactics that managers use to enter foreign markets. Write a short essay that compares
and contrasts these four market entry strategies: exporting, outsourcing, licensing, and direct investing. Include an
example of products or services that are exported, outsourced, licensed, or acquired by direct investing.
178. Cultural intelligence is a person's ability to use reason and observation to interpret culturally unfamiliar situations
and know how to respond appropriately. Do you think it is important for managers to develop their cultural intelligence?
Write a short essay defending your stance.
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