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DC Chapter 04: Programs and Apps
1. What kind of software consists of programs designed to make users more productive and/or assist them with personal
tasks?
a.
application
b.
utility
c.
operating
d.
system
2. Which kind of software can be distributed by anyone to others at no cost?
a.
freeware
b.
public-domain
c.
shareware
d.
open source software
3. Which of the following (with examples such as the bold, italic, and underline shown in the accompanying figure) adds
emphasis to a font?
a.
font style
b.
font point
c.
font face
d.
font weight
4. Which of the following (with examples such as Cambria and Calibri shown in the accompanying figure) is a name
assigned to a specific design of characters?
a.
point
b.
font
c.
text set
d.
iconography
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DC Chapter 04: Programs and Apps
5. In the accompanying figure, 12 point and 28 point are measurements of which of the following?
a.
graph scope
b.
data valence
c.
font size
d.
textual ratio
6. A single point as shown in the accompanying figure is about what fraction of an inch in height?
a.
1/9
b.
1/18
c.
1/36
d.
1/72
7. Which of the following kinds of software allows users to create and manipulate documents containing mostly text and
sometimes graphics?
a.
desktop publishing
b.
contextual
c.
image processing
d.
word processing
8. Which of the following is a collection of electronic drawings, photos, and other images that can be inserted into
documents?
a.
clip art
b.
graphics checkers
c.
glossaries
d.
image repositories
9. Which of the following kinds of software allows users to create visual aids for presentations to communicate ideas,
messages, and other information to a group?
a.
desktop publishing
b.
image editing
c.
presentation
d.
communications
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DC Chapter 04: Programs and Apps
10. When using spreadsheet software like the kind in the accompanying figure, what are the rows and columns
collectively called?
a.
workbook
b.
workspace
c.
workload
d.
worksheet
11. Many worksheet cells like those in the accompanying figure contain a number that can be used in a calculation. What
is the name for this?
a.
function
b.
index
c.
formula
d.
value
12. Which of the following performs calculations on the data in a worksheet like the one in the accompanying figure and
displays the resulting value in a cell?
a.
index
b.
formula
c.
function
d.
ratio
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DC Chapter 04: Programs and Apps
13. Which of the following is a collection of data organized in a manner that allows access, retrieval, and use of that data?
a.
spreadsheet
b.
formula
c.
database
d.
functional set
14. Which of the following is a request for specific data from a database?
a.
query
b.
formula
c.
resample
d.
function
15. Which of the following kinds of software enables users to enter typed text, handwritten comments, drawings, or
sketches anywhere on a page and then save the page as part of a notebook?
a.
sketching
b.
notebook
c.
note taking
d.
PDA
16. Which of the following is a collection of individual programs sold as a unit?
a.
software cluster
b.
software suite
c.
software aggregate
d.
software archive
17. What kind of software assists in the preparation of a will, for example?
a.
legal
b.
tax
c.
document management
d.
financial
18. Which of the following kinds of software provides a means for sharing, distributing, and searching through documents
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DC Chapter 04: Programs and Apps
by converting them into a format that can be viewed by any user?
a.
tax preparation
b.
business
c.
document management
d.
accounting
19. What is the term for a square-shaped coded graphic that corresponds to a web address or other information?
a.
ISBN code
b.
bar code
c.
USPS code
d.
QR code
20. Which of the following programs allow designers to rotate designs of 3-D objects to view them from any angle?
a.
CAD
b.
DTP
c.
CAM
d.
DTM
21. Which of the following kinds of software is software that enables professional designers to create sophisticated
documents that contain text, graphics, and many colors?
a.
CAD
b.
DTP
c.
CBT
d.
WBT
22. Which of the following kinds of software is a sophisticated type of application software that assists a professional user
in creating engineering, architectural, and scientific designs?
a.
DTP
b.
CAD
c.
CBT
d.
WBT
23. Designers and graphic artists can print finished publications on a color printer, take them to a professional printer, or
post them on the web in a format that can be viewed by those without what kind of software?
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DC Chapter 04: Programs and Apps
a.
VSP
b.
DTP
c.
ISP
d.
CAD
24. Which kind of software allows users to draw pictures, shapes, and other graphical images with various on-screen tools
such as a pen, brush, and eyedropper?
a.
photo editing
b.
CBT
c.
DTP
d.
paint
25. Which of the following kinds of software provides the capabilities of paint software and also includes the ability to
enhance and modify existing images and pictures?
a.
desktop publishing
b.
illustration
c.
image editing
d.
photo management
26. What kind of software provides the capabilities of adjusting or enhancing image colors, adding special effects such as
shadows and glows, and the like?
a.
color library
b.
multimedia authoring
c.
image editing
d.
professional desktop publishing
27. Which of the following increases or decreases how crisp the objects in a photo appear?
a.
sharpness
b.
crispness
c.
brightness
d.
contrast
28. Which of the following adjusts the difference in appearance between light and dark areas of a photo?
a.
sharpness
b.
crispness
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DC Chapter 04: Programs and Apps
c.
brightness
d.
contrast
29. Which of the following is an example of a photo sharing app?
a.
Adobe InDesign
b.
Autodesk AutoCAD
c.
Adobe Illustrator
d.
Instagram
30. Which of the following kinds of software allows users to modify a segment of a video, called a clip?
a.
video editing
b.
image editing
c.
clip management
d.
illustration
31. What kind of software allows users to combine text, graphics, audio, video, and animation into an interactive
application?
a.
multimedia management
b.
multimedia authoring
c.
multimedia publishing
d.
multimedia editing
32. What kind of software helps users of all skill levels create web pages that include graphics, video, audio, animation,
and other special effects?
a.
website management
b.
website authoring
c.
website publishing
d.
website editing
33. Which of the following kinds of players is a program that allows you to view images and animation, listen to audio,
and watch video files on your computer?
a.
compression
b.
entertainment
c.
media
d.
video
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DC Chapter 04: Programs and Apps
34. What kind of application teaches a particular skill?
a.
design
b.
spreadsheet
c.
CAD
d.
educational
35. Which category of applications allows you to locate a nearby restaurant or check the weather forecast?
a.
convenience
b.
lifestyle
c.
education
d.
geography-based
36. Which of the following is a utility that detects and protects a computer from unauthorized intrusions?
a.
personal firewall
b.
antihacker
c.
threat neutralizer
d.
protection utility
37. Which of the following describes a potentially damaging computer program that affects, or infects, a computer
negatively by altering the way the computer works without the user’s knowledge or permission?
a.
hotspot
b.
file compression utility
c.
virus
d.
file conversion utility
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DC Chapter 04: Programs and Apps
38. As shown in the accompanying figure, which of the following kinds of program protects a computer against viruses by
identifying and removing any computer viruses found in memory, on storage media, or on incoming files?
a.
hoax
b.
secure
c.
antivirus
d.
antispyware
39. Which of the following warns that the computer is infected and needs immediate attention?
a.
spyware
b.
virus hoax
c.
FBI consumer alert
d.
web filter
40. Which of the following kinds of programs displays an online advertisement in a banner or pop-up window on
webpages, email, or other Internet service?
a.
spyware
b.
phishing
c.
adware
d.
trojan horse
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DC Chapter 04: Programs and Apps
41. Which of the following kinds of malware is a malicious mobile app that uses a variety of fraudulent schemes to charge
unsuspecting users for premium messaging services?
a.
trojan horse
b.
rootkit
c.
worm
d.
toll fraud
42. An alternative to e-mail filtering is to purchase which of the following kinds of program that attempts to remove a
message before it reaches a user’s inbox?
a.
email
b.
sieve
c.
filtering
d.
anti-spam
43. Which of the following is a scam in which a perpetrator sends an official looking e-mail that attempts to obtain a
user’s personal and financial information?
a.
spam
b.
spit
c.
phishing
d.
spyware
44. Which the following is a filtering program that stops pop-up ads from displaying on web pages?
a.
firewall
b.
pop-up filter
c.
pop-up remover
d.
pop-up blocker
45. Which kind of program attempts to locate a file on your computer or mobile device based on criteria you specify?
a.
search tool
b.
image viewer
c.
file manager
d.
file finder
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DC Chapter 04: Programs and Apps
46. Which of the following is a utility that allows users to display, copy, and print the contents of a graphics file?
a.
graphics manager
b.
JPEG utility
c.
PNG player
d.
image viewer
47. Which of the following is a utility that removes a program, as well as any associated entries in the system files?
a.
application remover
b.
application purger
c.
uninstaller
d.
antiapp utility
48. Which of the following tools searches for and removes unnecessary files?
a.
disk defragmenter
b.
uninstaller
c.
disk cleanup
d.
file manager
49. Which of the following kinds of file utilities shrink the size of a file(s)?
a.
unit
b.
file compression
c.
matrix
d.
conversion
50. In the event a backup file is used, which kind of program reverses the process and returns backed up files to their
original form?
a.
restore
b.
return
c.
reversal
d.
backup
COGNITIVE ASSESSMENT
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DC Chapter 04: Programs and Apps
51. Which of the following are uses for application software?
a.
to make users more productive
b.
to serve as the interface between the user and the computer hardware
c.
to assist users with controlling or maintaining the operation of a computer
d.
to make business activities more difficult and, therefore, more secure
52. Windows, Mac OS, and which other operating system constitute three desktop operating systems?
a.
DOS
b.
Linux
c.
Amazon
d.
Internet Explorer
53. Which type of software has no restrictions from the copyright holder regarding modifications of the software’s
internal instructions and its redistribution?
a.
shareware
b.
custom software
c.
open source software
d.
system software
54. You compose a new song and you now have exclusive rights to sell your song. Of which of the following is this an
example?
a.
trademarking
b.
intellectual publication
c.
private domain
d.
copyright
55. What is product activation?
a.
a technique to ensure software is not installed on more computers than legally licensed
b.
the method used by some software companies to guarantee that software purchased on the web will work on
the computer on which the software was downloaded
c.
the process of entering registration information so that users of the software will receive newsletters and other
marketing materials regarding purchased software
d.
a term used to describe starting application software purchased in a retail store
56. You are an expert in devising product activation schemes for software publishers. Which of the following is not one of
the techniques you have used in the past?
a.
You enable the software to be run a preset number of times.
b.
You create the application to be available for download only.
c.
You write the code to deliver only limited functionality.
d.
You devise the code not to function until you activate it via the Internet or by phone.
57. When a word processing program user formats a document, what does the user change?
a.
the document’s appearance
b.
the document’s content
c.
the document’s reliability
d.
the document’s clipboard
58. You are working for a book publisher and devising the height of the pages that will be required to print a given book.
The text for the book is about 10 points. What will be the approximate height of each character in the book?
a.
one-half of an inch
b.
one-third of an inch
c.
one-sixth of an inch
d.
one inch
59. When a document contains text displayed in 10-point Cambria, to what does the 10-point refer?
a.
the font style
b.
the number of characters that can fit in one linear inch of text
c.
the number of colors in which a character can be displayed
d.
the font size
60. If someone you know is purchasing word processing software, what features can she expect to find in the software?
a.
wordwrap, spell checker, clip art
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DC Chapter 04: Programs and Apps
b.
search and replace, word adjust, collaboration
c.
columns, templates, autowrite
d.
mail merge, wrapcheck, thesaurus
61. In a spreadsheet program, how is data organized?
a.
in a notebook containing thousands of pages
b.
in columns and cells collectively called a notebook
c.
in rows and columns collectively called a worksheet
d.
in rows and columns collectively called a spreadsheet
62. You have a new word processing program. Which of the following is least likely to be a feature in the program's
spelling checker?
a.
the capability to check the spelling of a specific document section
b.
the capability to check for a misuse of homophones
c.
the capability to check for contextual spelling errors
d.
the capability to check the arithmetic in a table of calculations
63. Your friend has been assigned the task of creating visual aids to communicate ideas, messages, and other information
to a sales group. What type of software should she use to complete this task?
a.
information management software
b.
presentation software
c.
document management software
d.
computer-aided design software
64. When data in a spreadsheet program is changed, what occurs?
a.
Nothing; once entered, the data cannot be changed.
b.
All calculations can be recalculated.
c.
The worksheet is reorganized using preconfigured algorithms to conform to the formatting and hierarchical
requirements of the spreadsheet program.
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DC Chapter 04: Programs and Apps
d.
A new version of the spreadsheet is saved automatically so that both the old version and the new version are
available.
65. An advertisement on a web site touts that the software for sale enables users to enter typed text, handwritten
comments, drawings, or sketches anywhere on a page and then save the page. What kind of software is this ad selling?
a.
administrative assistant training software
b.
database software
c.
note taking software
d.
information management software
66. Your new calendar application allows you to make sure that your mobile device and your corporation's server both
have the latest version of any updated information. What is the term for this capability?
a.
synchronization
b.
adjoinment
c.
concatenation
d.
reconciliation
67. Which of the following are you, as a marketing manager, most likely to use to schedule the processes required in a
new advertising campaign you are running?
a.
personal finance
b.
project management
c.
calendar management
d.
software suite
68. An engineer who needs to manage new product development might use what type of software?
a.
project management software
b.
engineering management software
c.
product development management software
d.
process management software
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69. What type of software can your parents use to create a will without visiting an attorney?
a.
attorney supernumerary software
b.
legal software
c.
court-documented software
d.
accounting/tax preparation software
70. If your friend recently has participated in e-filing, what has she been doing?
a.
using database software to electronically file all her records
b.
creating a file-based system that allows her to produce a transcript and resume and then send them to potential
employers online
c.
accumulating digital graphics and photographs for online display
d.
filing her state and/or federal tax returns online
71. What kind of file does Adobe Reader allow you to view?
a.
FFT
b.
DOC
c.
PDF
d.
PDT
72. To manage day-to-day interactions with customers, including phone calls and e-mails, what type of software would a
company use?
a.
phone call management software with e-mail extensions
b.
human interface software
c.
customer management software
d.
customer service software
73. You need to purchase a new application on behalf of your company, one that will track product inventory and manage
shipping status. Which kind of software will you buy?
a.
distribution software
b.
human resources software
c.
manufacturing software
d.
retail software
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DC Chapter 04: Programs and Apps
74. Which of the following types of software do engineers, architects and scientists use to create designs?
a.
computer-aided design software (CAD)
b.
augmented design software (ADS)
c.
computer-based engineering design software (CED)
d.
design and development software (DAD)
75. When you purchase a digital camera, what type of software often is included with the purchase?
a.
clip art management software
b.
paint editing software
c.
reference software
d.
photo editing software
76. As you edit some photos from your summer vacation, you decide to remove a blurry area of one of your photos.
Which tool will you use for this?
a.
crop
b.
resize
c.
compress
d.
contrast
77. As you edit some photos from your summer vacation, you decide to shrink one of your favorite photos to produce a
wallet size. Which tool will you use for this?
a.
crop
b.
resize
c.
compress
d.
contrast
78. As you edit some photos from your summer vacation, you choose to make a beach photo much smaller in terms of its
file size in order to be able to email it to your friends. Which tool will you use for this?
a.
crop
b.
resize
c.
compress
d.
contrast
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DC Chapter 04: Programs and Apps
79. Who can effectively use web page authoring software?
a.
high-level web page professional developers only
b.
home and small business users only
c.
users of all skill levels
d.
all users except those who are creating web pages that contain graphical images, videos, and audio
80. If you follow the advice of your instructor and use CBT to learn about programming languages, how would you learn?
a.
You would access content by teachers from a web site designed to reinforce what you already know about
programming.
b.
You would answer a series of questions from your instructor and then, based on your answers, your instructor
would assign books to read and programs to review.
c.
Typically you would employ self-paced instruction to use and complete exercises presented on your computer.
d.
You would use simulations.
81. Which of the following features is offered by WBT?
a.
DTP with online follow-up
b.
self-directed, self-paced instruction
c.
innovative, state-of-the-art graphical representations of world biology and technology-related science
d.
primary science documentation adapted for web browsers on both PC and Apple computers
82. You recently lost some files that were important to you so you have resolved to back up the contents of your hard disk
on a series of rewritable DVDs. What kind of software will you use to do this?
a.
media player
b.
safekeeping
c.
disc burning
d.
CBT
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DC Chapter 04: Programs and Apps
83. You have a variety of helpful apps on your smartphone, including ones that allow you to remotely start your car or
calculate a restaurant tip. In which of the following categories do these apps fall?
a.
lifestyle
b.
entertainment
c.
assistive
d.
convenience
84. What is the real-time exchange of messages, files, audio, and/or video with another online user called?
a.
text messaging
b.
chat
c.
mobile inter-communication exchange
d.
instant messaging
85. During the infection stage, what three actions does a computer virus typically perform?
a.
infect the system, deliver its payload, multiply
b.
attach to email, unleash its payload, delete antivirus files
c.
replicate itself, conceal itself, activate when a condition or event occurs
d.
conceal itself, replicate itself, release its payload
86. Which of the following terms is used to describe a program that copies itself repeatedly, using up resources and
possibly shutting down the computer or network?
a.
a virus
b.
a worm
c.
a Trojan horse
d.
a rootkit
87. Which of the following terms is used to describe a program that hides in a computer and allows someone from a
remote location to take full control of the computer?
a.
a virus
b.
a worm
c.
a Trojan horse
d.
a rootkit
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DC Chapter 04: Programs and Apps
88. Define the term, payload, as it pertains to computer crime.
a.
the money a criminal receives from extortion or other computer crimes
b.
the amount of data loss to a company or individual who is a victim of a computer crime
c.
the destructive event or prank the virus is intended to deliver
d.
the financial burden computer crime places on its victims
89. Which of the following are valid steps toward virus protection?
a.
purchase a reputable antivirus program, update antivirus definitions regularly
b.
delete a personal firewall, scan your computer for malware
c.
open e-mail attachments and then scan them for viruses, install operating system updates
d.
stay informed about viruses, never visit web sites unless they are approved by the Virus Protection Agency
(VPA)
90. Antivirus programs look for a specific pattern of virus code. What is this pattern called?
a.
virus map
b.
virus signature
c.
virus index
d.
virus identifier
91. A program has been placed on your smartphone without your knowledge and it is collecting personal information
about you. What kind of application is this?
a.
adware
b.
phishing application
c.
spyware
d.
filter
92. You have received an email that is directing you to a phony website that looks like the website for your mortgage
company. What kind of message is this?
a.
pharming
b.
pop-up
