Information Technology Project Management 5e – Marchewka
Chapter 4: Project Planning: The Project Infrastructure
True/False
1. Stakeholders have only a positive interest in the project’s outcome.
a. True
b. False
2. An IT project manager’s technical knowledge is much more important that his
or her ability to communicate with people.
a. True
b. False
3. Project team members should be chosen based upon their technology skills,
business/organization skills, and interpersonal skills.
a. True
b. False
4. A single organizational structure is best for all organizations regardless of
strategy.
a. True
b. False
5. The Project Organization is based upon organizing resources to perform
specialized tasks or activities in order to attain the goals of the organization.
a. True
b. False
Information Technology Project Management 5e – Marchewka
specialized tasks or activities in order to attain the goals of the organization.
a. True
b. False
7. Breadth, depth of knowledge, and experience are advantages for projects
sponsored by organizations with functional structures.
a. True
b. False
8. The Project Organizational structure supports clear authority and responsibility,
improved communication, and high levels of integration.
a. True
b. False
9. Disadvantages of the Project Organizational structure include project isolation,
duplication of effort, and projectitis.
a. True
b. False
10. Projectitis sometimes occurs when the project manager and project team
develop a strong attachment to the project and to each other.
a. True
b. False
Information Technology Project Management 5e – Marchewka
11. Unity of Command is violated when a project team member has only one direct
superior.
a. True
b. False
12. The main feature of the Matrix Organizational structure is the ability to integrate
areas and resources throughout an organization.
a. True
b. False
13. High potential for conflict and poor response time are disadvantages of the
Matrix Organizational structure.
a. True
b. False
14. The informal organizational structure is a published structure that defines the
official lines of authority, responsibilities, and reporting relationships.
a. True
b. False
15. The project environment includes not only the physical space where the team
will work, but also the project culture as well.
a. True
b. False
Information Technology Project Management 5e – Marchewka
16. Stakeholders are individuals, groups, or even organizations that have a stake or
claim in the project’s outcome.
a. True
b. False
17. The project charter serves as an agreement for all the project stakeholders.
a. True
b. False
18. Identifying the project stakeholders is an important component of the project
charter.
a. True
b. False
19. Constraints can be thought of as things that must go right in order for the project
to be completed as planned.
a. True
b. False
20. Assumptions can be thought of as things that must go right in order for the
project to be completed as planned.
a. True
b. False
21. Constraints are factors that can limit the project and usually can have an impact
on scope, schedule, budget, or quality.
Information Technology Project Management 5e – Marchewka
a. True
b. False
Information Technology Project Management 5e – Marchewka
Multiple Choice
1. Which of the following attributes is least important for sucessful project
managers:
a) ability to communicate with people
b) ability to deal with people
c) ability to create and sustain relationships
d) ability to learn new technical skills
e) ability to organize
2. High level of integration, improved communication, increased project focus,
higher potential for conflict, and poorer response time are advantages and
disadvantages of:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
3. Increased flexibility, breadth and depth of knowledge and experience, and less
duplication are advantages of:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
Information Technology Project Management 5e – Marchewka
4. Problems determining authority and responsibility, poor response time, and poor
integration are disadvantages of:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
5. _____ organizes resources to perform specialized tasks or activities in order to
attain the goals of the organization.
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
6. Project isolation, duplication of effort, and projectitis are disadvantages of:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
7. Clear authority and responsibility, improved communication, and a high level of
integration are advantages of:
a) The Functional Organization
b) The Matrix Organization
Information Technology Project Management 5e – Marchewka
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
8. _____ supports projects as the dominant form of business with each treated as a
separate and independent unit within the organization.
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
9. _____ integrates areas and resources throughout the organization.
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
10. High level of integration, improved communication, and increased project focus
are advantages of:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
Information Technology Project Management 5e – Marchewka
11. Higher potential for conflict and poor response time are disadvantages of:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
12. Which structure will tend to work well when an organization cannot dedicate
scarce resources to a project?
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
13. Unity of command violations are most often associated with:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
14. The more traditional organizational form best describes:
Information Technology Project Management 5e – Marchewka
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
15. The structure that reveals most clearly how individuals in an organization relate is
the:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
16. The most complex organizational structure is the:
a) The Functional Organization
b) The Matrix Organization
c) The Project Organization
d) The Informal Organization
e) The Formal Organization
17. The project charter
a) and the project plan should be developed together.
b) and the project plan are the same document.
c) and the project plan are developed in the scope document.
d) is summarized in the project plan.
e) is developed by the project sponsor.
Information Technology Project Management 5e – Marchewka
18. The _____serves as the agreement and contract between the project sponsor and
the project team including such items as the project MOV, infrastructure, and
project plan details.
a) Project charter
b) Statement of work
c) Project plan
d) Project management processes
e) Product-oriented processes
19. Within the Project Charter, _____defines the work to be completed.
a) Project description
b) Statement of Work
c) MOV
d) Project Scope
e) Project Administration
20. Within the Project Charter, _____ focuses on the knowledge areas, processes, and
controls that will support the project and are separate subplans or strategies.
a) Project description
b) Statement of Work
c) MOV
d) Project Scope
e) Project Administration
Information Technology Project Management 5e – Marchewka
21. A communication plan, a quality management plan, and change management plan
are all associated with which part of the project charter?
a) Project Resources
b) Project Scope
c) Project Description
d) Project References
e) Project Administration
22. The _____ outlines how the project’s status or progress will be reported to
stakeholders.
a) Communication Plan
b) Scope Management Plan
c) Quality Management Plan
d) Change Management Plan
e) Human Resources Plan
23. The _____ describes how changes to the project’s scope will be submitted,
logged, and reviewed.
a) Communications Plan
b) Scope Management Plan
c) Quality Management Plan
d) Change Management Plan
e) Human Resources Plan
24. The _____ details how quality planning, assurance, and control will be supported
throughout the project life cycle.
Information Technology Project Management 5e – Marchewka
a) Communications Plan
b) Scope Management Plan
c) Quality Management Plan
d) Change Management Plan
e) Human Resources Plan
25. The _____ will specify how the project’s product will be integrated into the
organizational environment.
a) Communications Plan
b) Scope Management Plan
c) Quality Management Plan
d) Change Management Plan
e) Human Resources Plan
26. The _____ will identify the process for staff acquisition and team development.
a) Communications Plan
b) Scope Management Plan
c) Quality Management Plan
d) Change Management Plan
e) Human Resources Plan
Ans: E
Short Answer
1. Describe the project governance structure.
Information Technology Project Management 5e – Marchewka
2. What is the relationship between an organization’s strategy and organizational
structure?
3. Describe the roles of a project manager. What qualities are required for a good
project manager?
4. What is meant by the formal organization? Why is it important for a project
manager to understand the formal organization?
Information Technology Project Management 5e – Marchewka
5. Describe the functional organizational structure.
6. Describe the project organizational structure.
7. Describe the matrix organizational structure.
8. Describe the balanced matrix, functional matrix, and project matrix
organizational structures.
Information Technology Project Management 5e – Marchewka
9. Describe what is meant by the informal organization. Why should the project
manager or project team be concerned with understanding the informal
organization?
10. What is the project environment? Why must a project manager ensure that a
proper project environment is in place?
Information Technology Project Management 5e – Marchewka
11. What is the purpose of a project charter? How does it serve as an agreement or
a contract?
12. Why should the project charter and project plan be developed together?
Information Technology Project Management 5e – Marchewka
Essay Questions
1. What is a project’s infrastructure?
2. What are the goals and purposes of a project charter?
3. What is Project Scope and how should it be managed?
4. Is the detailed identification of project stakeholders a relevant consideration of the
project charter? If so, why; if not, why not?
5. What is the focus of project administration and what plans would be included in this
segment of the project management plan?
6. How are an organization’s structure and its strategy related?
7. Briefly describe the nature of the formal organization and the strengths and
weaknesses that it brings to the execution of information technology projects.
8. Briefly describe the nature of the project organization and the strengths and
weaknesses that it brings to the execution of information technology projects.
9. Briefly describe the nature of the matrix organization and the strengths and
weaknesses that it brings to the execution of information technology projects.
10. What are stakeholders and how should a good project manager plan to work with
them on a project?
11. Describe the attributes of a good project manager.
12. How should a manager go about assembling a project team and what skills should
drive his/her choice?
13. What is a project environment and how does it impact team performance?