95.
Job satisfaction has a _____ correlation with affective commitment.
96.
Research shows that job satisfaction has _____ correlation with normative commitment.
97.
Job satisfaction is positively correlated with ______ and negatively correlated with ______.
98.
A person with high job satisfaction will tend to have _____ life satisfaction.
99.
Which of the following statements is
not
true about life satisfaction?
100.
_____ are usually the most accurate and most effective in assessing the job satisfaction of
rank-and-file employees.
101.
_____ can provide a “snapshot” of how satisfied the workforce is and, if repeated over
time, reveal trends in satisfaction levels.
102.
The JDI assesses all of the following satisfaction facets
except
:
103.
Which of the following statements about the JDI is false?
104.
The _____ assesses satisfaction with pay, promotion, supervision, and coworkers, as well
as satisfaction with the work itself.
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105.
The JDI includes a companion survey, the JIG scale that assesses:
Essay Questions
4-62
106.
Carrie owns an event management firm. She believes that employees who carefully follow
instructions and a well-written manual of procedures tend to have maximum productivity.
She closely oversees the work of her employees and controls the timing, scheduling, and
sequencing of work activities. She discourages any deviation from standard practices. How
will this affect the job satisfaction of employees working in Carrie’s firm? Do you agree
with her views?
107.
Alex has been working as technical service representative for Convergence Technologies,
a software development firm, for two years. His duties and responsibilities include
providing technical assistance to end users, preparing reports on product problems
encountered, selling additional products, and soliciting customer feedback. During a
performance review meeting with his manager, Alex mentions that he finds his job to be
very monotonous. Discuss how his manager could use job enrichment to deal with this
situation.
108.
Is job satisfaction affected by day–to-day events? Explain.
109.
Define
moods
. Briefly summarize the different moods in which people sometimes find
themselves.
110.
Define
emotions
. Identify five positive and five negative emotions.
111.
Why is it important for restaurant servers, flight attendants, and retail salespeople to be
able to control their emotions? Discuss the importance of emotional labor. Support your
answer with examples.
112.
Describe the effects of job satisfaction on performance and commitment.
113.
Job satisfaction is strongly related to life satisfaction. Explain.
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114.
What is the JDI? Discuss the developers’ suggestions regarding the administration of JDI.
115.
How can and should a company use the data they have collected through the JDI?