46. Stakeholders that are perceived to have high levels of power, legitimacy, and urgency are referred to as
a. dormant
stakeholders.
b. demanding
stakeholders.
c. discretionary
stakeholders.
d. defmitive stakeholders.
47. The view of stakeholders that recognizes the finn’s responsibilities to all stakeholders, but sees them as
separate
types of groups, with different duties to each, depending on whether they have an ownership stake or not, is
called
the
a. strategic
approach.
b. multifiduciary approach.
c. symbiotic
approach.
d. stakeholder synthesis
approach.
48. Which of the following is not seen as a value of the stakeholder model of the
firm?
a.
It
is
descriptive.
b.
It
is instrumental.
c.
It
is judgmental.
d.
It
is
normative.
49. The challenges of stakeholder management include all of the following
except
a. assuring that the firm’s primary stakeholders achieve their
objectives.
b. seeing to it that the finn’s secondary stakeholders are treated ethically and are relatively
satisfied.
c. making the finn profitable.
d. maintaining strong relations with goverrnnental stakeholders.
50. Which of the following is not considered an important function of stakeholder
management?
a. to lead
b. to
understand
c. to
analyze
d. to
manage
51. Responsibilities for stakeholder management include all of the following
except
a. social.
b. ethical.
c. philanthropic.
d.
economic.
52. Which of the following is not listed as a question to ask in order to gain the essential information needed
for
stakeholder
management?
a. Who are our
stakeholders?
b. What do our stakeholders
want?
c. What are our
stakeholders’ stakes?
d. What opportunities and challenges do our stakeholders present to the frrm?
53. Which of the frrm’s social responsibilities is not relevant in analyzing management’s duties to
stakeholders?
a.
economic
b. legal
c. ethical
d. philanthropic
54.
Stakeholders
who
have
a
high
potential
for
cooperation
and
a low
potential
for
threat
t
o
the
frr
m
are
known
a
s
stakeholders.
a. mixed blessing
b. supportive
c. nonsupportive
d. marginal
55. The recommended strategy for nonsupportive stakeholders is
to
a. monitor them.
b. defend against
them.
c. involve them.
d. collaborate with
them.
56. Which of the following is not a valid criticism of stakeholder
management?
a.
It
is very time consuming.
b. Ranking of stakeholder claims is very difficult.
c. Managers are not trained in this type of
management.
d.
It
increases the complexity of
decision-making.
57. Stakeholder management capability is thought of in three levels. Which is considered the highest level?
a. the rational level
b. the process
level
c. the intangible level
d. the transactional level
58. Recognition that all stakeholders depend on each other for their success and financial well-being is a concept
known
as
a. stakeholder
synthesis.
b.
interdependency.
c. mutual benefit analysis.
d. stakeholder symbiosis.
59. Which of the following is not a strategy or action alternative in best addressing
stakeholders?
a. Deal directly or indirectly
b. Take offense or
defense
c. Collaborate or
participate
d. Manipulate or
resist
60. Which of the following is not a strategic step toward successful stakeholder
management?
a. integrating stakeholder management into the finn’s governing philosophy
b. setting goals for stakeholder inclusion
c. creating a stakeholder-inclusive values
statement
d. implementing a stakeholder performance measurement
system
61. Describe the origin of stake and
stakeholder.
62. Who are the stakeholders of the college or university where you are taking this class? Provide a list and discuss
their
relative importance to the
school.
63. Considering the textbook example of Switzerland scientists, and looking at the examples of primary and
secondary
social and nonsocial stakeholder, distinguish between social and nonsocial stakeholders. Does your defmition of
the
difference seem useful to you? Why or why
not?
64. A major factor in support of stakeholder management is stakeholder culture. Explain how various cultures
impact
stakeholder
management.
65. Stakeholders present both opportunities and challenges to the firm. Why does the textbook choose to focus only
on
the
challenges?
66. Compare and contrast the strategic, multifiduciary, and synthesis approaches of stakeholder
management.
67. The diagnostic typology of organizational stakeholders categorizes stakeholders by their perceived level
of
cooperation and/or threat. Explain how this typology works and evaluate its usefulness.
68. Explain what the concept of tapping the expertise of stakeholders
means.
69. Describe the levels of stakeholder management
capability.
70. Summarize the principles of stakeholder
management.
71. Discuss how PETA is making itself a stakeholder in the wool industry.
72. Are the natural enviromnent and nonhuman species properly considered stakeholders of the firm? Defend
your
answer.
73. The textbook provides an example of stakeholder attributes when it discusses the case of Horne Depot, old
growth
wood, and environmental activists. Discuss this case in terms of the envirornnental group’s legitimacy, power,
and
urgency.
74. Stakeholder management does not specify how managers should view the function of stakeholders. Some
view
stakeholders as just additional groups to be managed for the benefit of the firm and its owners. Others
view
stakeholders as groups to whom the firm has certain responsibilities that are equally important to duties owed to
owners. Discuss this issue and defend your
stance.
75. Stakeholder management, with its normative content, holds out the promise of positive outcomes to the fmns that
use
it. Discuss some of these expected outcomes and evaluate their likelihood of occurrence and their importance to
the
fmn.
76. This chapter of the textbook has made a strong case for the use of stakeholder management. Discuss reasons
why
firms may choose not to utilize this model.