95.
The _____ model of withdrawal argues that the various withdrawal behaviors negatively
correlate with one another—that doing one means you’re less likely to do another. The
idea is that any form of withdrawal can compensate for, or neutralize, a sense of
dissatisfaction, which makes the other forms unnecessary.
96.
Which model of withdrawal argues that the various withdrawal behaviors are positively
correlated—for example, the tendency to daydream or socialize leads to the tendency to
come in late or take long breaks, which leads to the tendency to be absent or quit?
97.
Which model of withdrawal has received the most scientific support?
98.
______ adjustment, the extent to which expatriates have difficulty socializing and
interacting with members of the host culture, can affect the level of organizational
commitment in global organizations.
99.
The _____ syndrome is characterized by anger, depression, fear, distrust, and guilt that
affects the employees who remain with an organization after a downsizing.
100.
_____ contracts reflect employees’ beliefs about what they owe the organization and what
the organization owes them.
101.
_____ psychological contracts are based on a narrow set of specific monetary obligations.
102.
EuroOne, a mutual fund company, is cutting its workforce in large numbers because of the
current recession. The employees who still have their jobs are angered and depressed by
the layoffs. They have lost the trust they had in management and are not sure if their
future is secure with EuroOne. They are facing the _____ syndrome.
103.
Many companies pay all or part of an employee’s tuition for master’s degree programs. If
an employee has taken advantage of this, it can increase the employee’s level of ______
commitment.
104.
_____ contracts are based on a broader set of open-ended and subjective obligations than
________ contracts.
Essay Questions
105.
Define organizational commitment, and briefly describe the three types of organizational
commitment.
106.
Differentiate between the erosion model and the social influence model.
107.
Describe the characteristics of continuance commitment.
108.
Define embeddedness. Which type of commitment does it strengthen?
109.
An organization can build an obligation-based sense of commitment by becoming a
charitable organization. Explain.
110.
Describe the four general ways of responding to negative events at work.
111.
Describe the four types of employees using the combination of two variables:
organizational commitment and task performance.
112.
Vista Motors has issued a notice that it will not be giving bonuses and raises to employees
in the next quarter due to the current recession. How do you think employees will react to
this change? Support your answer with the exit-voice-loyalty-neglect framework and the
four employee types of stars, citizens, lone wolves, and apathetics.
113.
Explain the different kinds of psychological withdrawal.
114.
Describe the different forms of physical withdrawal.
115.
At Zion Creations, the percentage of minorities in the workforce is expected to rise to the
following levels: African Americans (12 percent), Hispanics (15 percent), Asians (6
percent), and individuals above the age of 60 (9 percent). How would this affect
employees’ commitment toward Zion Creations? What steps should be taken by Zion
Creations to increase employees’ commitment toward the organization?