Cost Accounting: A Managerial Emphasis, 6e
Chapter 24 – Multinational Performance Measurement and Compensation
14) Return on sales is calculated by dividing net income by revenues.
15) The three alternatives for increasing return on investment include increasing assets such as
receivables, increasing revenues, and decreasing costs. (In all cases assume that all other items stay the
same.)
16) A report that measures financial and nonfinancial performance measures for various organization
units in a single report is called a (n)
A) balanced scorecard.
B) financial report scorecard.
C) imbalanced scorecard.
D) unbalanced scorecard.
E) non-financial scorecard.
17) Which of the following is the least typical balanced scorecard measure?
A) customer satisfaction measures.
B) direct materials measures.
C) innovation measures.
D) time measures.
E) profitability measures.
18) What the first step in selecting appropriate performance measures?
A) Decide on the level of relevance and urgency of feedback.
B) Decide on measurement alternatives for each performance measure.
C) Decide on components n each performance measure.
D) Decide on criteria targets against which to measure performance.
E) Identify and align accounting performance measures with financial goals.