Chapter 02: Hardware and Software
1. When making hardware decisions, the overriding considerations of a business should be technology cost.
a.
True
b.
False
False
1
Easy
02.01
2. Because of the electromechanical processes involved in using primary storage, it is considerably slower than secondary
storage.
a.
True
b.
False
False
1
Easy
02.01
3. The ability to process (organize and manipulate) data is a small aspect of a computer system.
a.
True
b.
False
False
1
Easy
02.01
4. The components responsible for processing—the central processing unit (CPU) and memory—are housed together in
the same box or cabinet, called the system unit.
a.
True
b.
False
True
1
Easy
02.01
5. The clock speed of a central processing unit (CPU) is independent of machine cycle time.
a.
True
b.
False
Chapter 02: Hardware and Software
False
1
Easy
02.01
6. RAM stands for random access memory, a form of memory that holds its contents even if the current is turned off or
disrupted.
a.
True
b.
False
False
1
Easy
02.01
7. A multicore microprocessor combines two or more independent processors into a single computer so that they can share
the workload and boost processing capacity.
a.
True
b.
False
True
1
Easy
02.01
8. Compared to secondary storage, main memory offers the advantages of non-volatility, greater capacity, and greater
economy.
a.
True
b.
False
False
1
Easy
02.01
9. Disk mirroring is a method of storing data that generates extra bits of data from existing data, allowing the system to
create a “reconstruction map” so that if a hard drive fails, it can rebuild lost data.
a.
True
b.
False
False
10. With the redundant array of independent/inexpensive disks (RAID) approach, data can be split and stored on different
physical disk drives using a technique called mirroring to evenly distribute the data.
a.
True
b.
False
False
1
Easy
02.01
11. The overall trend in secondary storage is toward use of indirect access methods and increased volatility.
a.
True
b.
False
False
1
Easy
12. Optical mark recognition (OMR) is a technology from the 1950s still used to speed up the processing of checks.
a.
True
b.
False
False
1
Easy
02.01
13. Organic light-emitting diode (OLED) monitors use less power than light-emitting diode (LED) monitors.
a.
True
b.
False
True
1
Easy
02.01
1
Easy
02.01
14. As the difference among computer manufacturers in the arenas of price and performance narrows, support for
green computing is emerging as a new business strategy for these companies to distinguish themselves from the
competition.
a.
True
b.
False
True
1
Easy
02.02
15. Application software is a set of programs designed to coordinate the activities and functions of the hardware and
various programs throughout the computer system.
a.
True
b.
False
False
1
Easy
02.06
16. Information systems that operate within the workgroup sphere of influence support a firm in its interaction with
customers, suppliers, shareholders, competitors, special-interest groups, the financial community, and government
agencies.
a.
True
b.
False
False
1
Easy
02.06
17. To run, applications request services from the operating system through a defined application program interface (API).
a.
True
b.
False
True
1
Easy
02.07
18. The operating system controls how memory is accessed and maximizes available memory and storage.
a.
True
b.
False
True
1
Easy
02.07
19. An operating system with multiuser capabilities allows two or more users to run programs at the same time on the
same computer.
a.
True
b.
False
True
1
Easy
02.07
20. Individuals and organizations can use the open-source Linux code to create their own distribution of Linux.
a.
True
b.
False
True
1
Easy
02.07
21. Utility programs help to perform maintenance, correct problems, merge and sort sets of data, keep track of computer
jobs, and compress files of data.
a.
True
b.
False
True
1
Easy
02.07
22. Middleware is software that allows various systems to communicate and exchange data.
a.
True
b.
False
True
1
Easy
02.07
23. Application software applies the power of a computer to give individuals, workgroups, and the entire enterprise the
ability to solve problems and perform specific tasks.
a.
True
b.
False
True
1
Easy
02.08
24. Software as a Service (SaaS) allows businesses to subscribe to Web-delivered application software by paying a
monthly service charge or a per use fee.
a.
True
b.
False
True
1
Easy
02.08
25. A software suite is a collection of programs packaged together as a bundle and typically includes a word processor,
spreadsheet program, graphics program, and more.
a.
True
b.
False
True
1
Easy
02.08
26. There are Web-based productivity software suites that require no installation on the computer.
a.
True
Chapter 02: Hardware and Software
b.
False
True
1
Easy
02.08
27. Cloud computing refers to the use of computing resources, including software and data storage, on local computers.
a.
True
b.
False
False
1
Easy
02.02
28. Today, programmers often use visual and object-oriented languages to write new business applications.
a.
True
b.
False
True
1
Easy
02.10
29. Software upgrades vary widely in the benefits that they provide, and what some people call a benefit others might call
a drawback.
a.
True
b.
False
True
1
Easy
02.11
30. Most software products are free from copyright or licensing provisions and allows copying of software.
a.
True
b.
False
False
1
Chapter 02: Hardware and Software
Easy
02.11
United States – BUSPROG: Technology
Bloom’s: Knowledge
31. Which of the following is a primary element of the central processing unit (CPU)?
Blade servers
b.
Motherboards
Storage registers
d.
Data centers
c
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
32. The _____ is the part of the central processing unit (CPU) that sequentially accesses program instructions, decodes
them, and coordinates the flow of data in and out of the arithmetic/logic unit (ALU).
register unit
b.
primary unit
control unit
d.
main memory unit
c
1
Easy
02.01
Bloom’s: Knowledge
33. A type of memory that loses its contents if the power is turned off is said to be _____.
multicore
b.
arbitrary
assessable
d.
volatile
d
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
34. _____ is the use of a collection of computers, often owned by many people or different organizations, to work in a
coordinated manner to solve a common problem.
Cloud computing
b.
Grid computing
Parallel computing
d.
Utility computing
b
1
Easy
02.01
United States – BUSPROG: Technology
35. _____ is a storage technology for less frequently needed data so that it appears to be stored entirely on tape cartridges,
although some parts may be stored on faster hard disks.
Virtual tape
b.
Compact disc
Magnetic tape
d.
Cache memory
a
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
36. The Holographic Versatile Disc (HVD) is an advanced _____ technology still in the development stage and is the
same size and shape as a regular digital video disc (DVD) but can hold 1 terabyte (or more) of information.
virtual tape
b.
magnetic disc
fiber optics
d.
optical disc
d
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
37. _____ are used in standardized tests, including the SAT and GMAT tests, and to record votes in elections.
Magnetic Ink Character Recognition (MICR) devices
b.
Optical character recognition (OCR) systems
Optical mark recognition (OMR) systems
d.
Speech recognition devices
c
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
38. _____ is a technology that employs a microchip with an antenna to broadcast its unique identifier and location to
receivers.
Point-of-sale device
b.
Motion-sensing input device
Magnetic Ink Character Recognition
d.
Radio frequency identification
d
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
Bloom’s: Knowledge
39. Which of the following types of flat-panel displays uses electricity to excite gas atoms to light up appropriate
phosphors on the screen to emit light and color?
Quantum
b.
Plasma
Light-emitting diode (LED)
d.
Liquid crystal display (LCD)
b
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
40. A _____ contains an embedded chip that only needs to be held close to a terminal to transfer its data; no PIN number
needs to be entered.
smart card
b.
chip-and-PIN card
contactless payment card
d.
magnetic stripe card
c
1
Easy
02.01
United States – BUSPROG: Technology
Bloom’s: Knowledge
41. A _____ is a single user, nonportable computer designed to perform engineering, computer-assisted design (CAD),
and heavy mathematical computing.
workstation
b.
netbook
register
d.
notebook
a
1
Easy
02.02
United States – BUSPROG: Technology
Bloom’s: Knowledge
42. _____ are the most powerful computers with the fastest processing speed and highest performance.
Blade servers
b.
Workstations
Mainframe computers
d.
Supercomputers
d
1
Easy
02.02
United States – BUSPROG: Technology
Bloom’s: Knowledge
43. _____ is concerned with the efficient and environmentally responsible design, manufacture, operation, and disposal of
IS-related products, including all types of computers, printers, and printer materials such as cartridges and toner.
Chapter 02: Hardware and Software
Recyclable computing
b.
Sustainable computing
Renewable computing
d.
Green computing
d
1
United States – BUSPROG: Technology
Bloom’s: Knowledge
44. ______ is a Web-delivered software application that combines hardware resources of the Web server and PC to
deliver valuable software services through a Web browser interface.
Cloud computing
b.
Grid computing
Rich Internet application
d.
User application
1
United States – BUSPROG: Technology
Bloom’s: Knowledge
45. A _____ displays icons and menus that people use to send commands to a computer system.
command-based user interface
b.
graphical user interface
natural user interface
d.
multitouch interface
1
United States – BUSPROG: Technology
Bloom’s: Knowledge
46. Programmers use _____ to create application software without understanding the inner workings of an operating
system as it provides a software-to-software interface, not an end user interface.
graphical user interface
b.
natural user interface
command-based user interface
d.
application program interface
d
1
United States – BUSPROG: Technology
Bloom’s: Knowledge
47. Operating systems use _____ techniques to increase the amount of processing that can be accomplished in a given
amount of time.
task management
b.
file management
user interface
d.
networking capability
Chapter 02: Hardware and Software
a
1
Easy
02.07
United States – BUSPROG: Technology
Bloom’s: Knowledge
48. An operating system with _____ capabilities allows a user to run more than one program concurrently.
networking
b.
multitasking
memory management
d.
hardware independence
b
1
Easy
02.07
United States – BUSPROG: Technology
Bloom’s: Knowledge
49. _____ is a powerful operating system originally developed by AT&T for use on minicomputers but now runs on
workstations, servers, and mainframe computers.
z/OS
b.
Unix
AIX
d.
Linux
b
1
02.07
United States – BUSPROG: Technology
Bloom’s: Knowledge
50. Which of the following statements is true of embedded operating systems?
They represent a small, niche market.
b.
They are used in a narrow range of applications.
They are dedicated to the control of another
device.
d.
They mainly determine the functionality of smartphones
solely.
c
1
Moderate
02.07
United States – BUSPROG: Technology
Bloom’s: Comprehension
51. One advantage of proprietary software versus off-the-shelf software is that _____.
the initial cost is lower
b.
the software is likely to meet the basic business
needs that are common across organizations
the software is likely to be of high quality because
many customer firms have tested the software and
helped identify its bugs
d.
the software provides a company a competitive
advantage by solving problems in a unique
manner
Chapter 02: Hardware and Software
d
1
Moderate
02.08
United States – BUSPROG: Technology
Bloom’s: Comprehension
52. One of the disadvantages of proprietary software is that:
it is hard to control results even if one is involved
in the development of software.
b.
it is difficult to achieve what is required in terms of
features and reports.
it does not allow modification of features
that one might need to counteract an initiative
by competitors.
d.
it can take a long time and significant resources to
develop the required software features.
d
1
Moderate
02.08
United States – BUSPROG: Technology
Bloom’s: Comprehension
53. Many organizations are turning to _____, a set of integrated programs that manages a company’s vital business
operations for an entire multisite, global organization.
software suite
b.
workgroup information system software
enterprise resource planning software
d.
cloud computing
c
1
Easy
02.08
United States – BUSPROG: Technology
Bloom’s: Knowledge
54. _____ are sets of keywords, symbols, and rules for constructing statements that people can use to communicate
instructions to a computer.
Computing languages
b.
Networking languages
Command languages
d.
Programming languages
d
1
Easy
02.10
United States – BUSPROG: Technology
Bloom’s: Knowledge
55. A _____ is a defect in a computer program that keeps it from performing as its users expect it to perform.
software bug
b.
glitch
piracy
d.
faulty upgrade
Chapter 02: Hardware and Software
56. The _____ unit of the central processing unit (CPU) performs mathematical calculations and makes logical
comparisons.
57. The _____ holds program instructions and data, is closely associated with the central processing unit (CPU).
58. _____ are high-speed storage areas used to temporarily hold small units of program instructions and data immediately
before, during, and after execution by the central processing unit (CPU).
59. Each central processing unit (CPU) produces a series of electronic pulses at a predetermined rate, called the
______, which affects machine cycle time.
60. _____ means that data must be accessed in the order in which it is stored.
61. The software associated with a virtual tape system is sometimes called a(n) _____.
62. A(n) _____ is a set of physical connections (such as cables and printed circuits) that can be shared by multiple
hardware components so they can communicate with one another.
63. _____ is a data storage model in which a data storage service provider rents space to people and organizations.
64. A(n) _____ is a dot of color on a photo image or a point of light on a display screen.
65. The digital media equivalent of a conventional printed book is called a(n) _____.
66. _____ are portable, lightweight personal computers that can come with or without a keyboard and allow a user to
roam the office, home, or factory floor carrying the device like a clipboard.
67. A(n) _____ is an inexpensive desktop computer designed to be smaller and lighter, and consume much less power
than a traditional desktop computer.
68. The clock speed for personal computers is measured in the range of multiple _____.
69. _____ describes program functions to help a user operate a computer system.
70. The scope of the problems and opportunities addressed by a particular organization is called its ______.
71. A(n) _____ is a climate-and-access-controlled building or a set of buildings that houses the computer hardware that
delivers an organization’s data and information services.
72. _____ allows different threads of a single program to run concurrently.
73. Eight bits together form a _____.
74. _____ is a Linux-based operating system for netbooks and nettops, which are notebooks and desktop PCs primarily
used to access Web based information and services such as email, Web browsing, social networks, and Google online
applications.
75. ______ is an arrangement that allows Mac users to set up their computer to run both Windows and Mac OS X and
select which platform they want to work with when they boot their computer.
76. _____ is a mobile operating system from Google frequently found in smartphones.
1
77. _____ systems are usually designed for a specific purpose in a specific device, are usually proprietary or custom-
created and owned by the manufacturer.
1
78. A(n) _____ uses modular application services to allow users to interact with systems and systems to interact with each
other.
1
79. _____ is software that is mass produced by software vendors to address needs that are common across business,
organizations, or individuals.
1
80. The simultaneous execution of the same task on multiple processors to obtain results faster is known as _____.
1
81. Briefly explain the three associated elements of a central processing unit (CPU).
Chapter 02: Hardware and Software
82. What is grid computing? How does it work?
83. Identify three advantages of the use of solid state secondary storage devices (SSDs) over magnetic or optical media.
84. Explain what is Electronic Product Environmental Assessment Tool (EPEAT).
85. Discuss three disadvantages of using proprietary software.