60. Of the Big Five personality dimensions, the highest correlation with leadership is:
a.
conscientiousness.
b.
openness to experience.
c.
surgency.
d.
adjustment.
c
Moderate
p. 34
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
61. Which of the following is NOT a trait of an effective leader?
a.
Dominance.
b.
High energy.
c.
Intelligence.
d.
Eye color.
Moderate
p. 36
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
62. Self-confidence is best categorized as the ____ Big Five dimension.
a.
adjustment
b.
agreeableness
c.
surgency
d.
conscientiousness
United States – BUSPROG – Analytic – Business knowledge and analytic skills
and abilities
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
63. Which of the following is the best predictor of job performance?
a.
Locus of control.
b.
Flexibility.
c.
Integrity.
d.
Intelligence.
Moderate
p. 39
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
64. Which of the following statements regarding emotional intelligence (EI) is TRUE?
a.
b.
c.
d.
a
Moderate
p. 37
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
a
Moderate
p. 17
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
65. Emotional intelligence includes all of the following EXCEPT:
a.
self-awareness.
b.
social awareness.
c.
self-management.
d.
self-concept.
66. ____ is dependent on the other three EI approaches.
a.
Social awareness
b.
Self-awareness
c.
Relationship management
d.
Self-management
c
p. 37
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
67. Emotional intelligence is related to which of the following Big Five personality dimensions?
a.
Surgency.
b.
Openness to experience.
c.
Agreeableness.
d.
Conscientiousness.
c
Moderate
p. 37
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – IL – DISC: Leadership Principles – Other management specific knowledge
Moderate
p. 37
MGMT.LUSS.16.02-02 – LO: 02–02
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
68. The ______ trait affects all the other traits related to effective leaders.
a.
self-confidence
b.
dependibility
c.
dominance
d.
sociability
c
Moderate
p. 36
MGMT.LUSS.16.02-03 – LO: 02–03
United States – BUSPROG – Analytic – Business knowledge and analytic skills
and abilities
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
69. Which of the following is NOT a belief of David McClelland?
a.
Needs are based on personality.
b.
All people possess the need for achievement, power, and affiliation, but to varying degrees.
c.
Our needs are motivated by our behavior.
d.
Needs are developed as we interact with the environment.
c
Moderate
p. 41
MGMT.LUSS.16.02-04 – LO: 02–04
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
70. High n Pow is categorized as the Big Five dimension of ____.
a.
surgency
b.
agreeableness
c.
conscientiousness
d.
openness to experience
a
and abilities
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
71. The Leader Motive Profile (LMP) includes a:
a.
high need for achievement.
b.
moderate need for power.
c.
low need for achievement.
d.
high need for power.
Easy
p, 43
MGMT.LUSS.16.02-04 – LO: 02–04
United States – BUSPROG – Analytic – Business knowledge and analytic skills
and abilities
AACSB: Analytic – Analytic skills
BLOOMS: Knowledge
72. .The Leader Motive Profile (LMP) defines which motive as the highest need for leaders?
a.
Achievement.
b.
Power.
c.
Affiliation.
d.
Enjoyment.
Easy
p. 43
MGMT.LUSS.16.02-04 – LO: 02–04
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
73. ____ are positive or negative feelings about people, things, and issues.
a.
Attitudes
Easy
p. 41
MGMT.LUSS.16.02-04 – LO: 02–04
United States – BUSPROG – Analytic – Business knowledge and analytic skills
Conceptual
BLOOMS: Knowledge
b.
Norms
c.
Beliefs
d.
Traits
74. “If you want something done right, do it yourself” is an example of ____ attitudes.
a.
Theory X
b.
Theory Y
c.
Theory Z
d.
XYZ Profile
a
Moderate
p. 46 – self-assessment 2-5
MGMT.LUSS.16.02-05 – LO: 02–05
United States – BUSPROG – Analytic – Business knowledge and analytic skills
and abilities
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
75. “If the manager is not around, employees will work just as hard” is an example of ____ attitudes.
a.
Theory Y
b.
Theory X
c.
Theory Z
d.
XYZ Profile
a
Moderate
p. 46. self-assessment 2-5
MGMT.LUSS.16.02-05 – LO: 02–05
and abilities
AACSB: Analytic – Analytic skills
a
Easy
p. 45
MGMT.LUSS.16.02-06 – LO: 02–06
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
76. Managers with Theory X attitudes tend to:
a.
display more participative leadership styles.
b.
use internal motivation and rewards.
c.
use external means of controls.
d.
have a positive, optimistic view of employees.
c
Moderate
p. 47
MGMT.LUSS.16.02-05 – LO: 02–05
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
77. A manager from a prestigious university believed that employees who were from “lesser schools” lacked sufficient
intelligence and motivation for the high-tech firm that she led. She set goals for these employees low, and did not trust
them with certain important tasks or company information. Over time, the employees started to exhibit behaviors
consistent with the manager’s beliefs and actions. They tended to show dissatisfaction and low performance. At length,
many of them quit. This would be an example of:
a.
Theory Y attitudes.
b.
the Pygmalion effect.
c.
negative self-concept.
d.
a positive role model.
Challenging
p. 47
MGMT.LUSS.16.02-05 – LO: 02–05
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
78. ____ refers to the positive or negative attitudes people have about themselves.
a.
Self-concept
b.
Self-confidence
c.
Self-efficacy
d.
Self-focus
a
Conceptual
BLOOMS: Comprehension
79. ____ is the belief in one’s capability to perform in a specific situation.
a.
Self-concept
b.
Self-confidence
c.
Self-efficacy
d.
Self-focus
c
Moderate
p. 48
MGMT.LUSS.16.02-05 – LO: 02–05
United States – BUSPROG – Analytic – Business knowledge and analytic skills
Conceptual
BLOOMS: Knowledge
80. Which of the following is NOT one of the guidelines to developing a more positive attitude and self-concept?
a.
Be a positive role model.
b.
Accept compliments.
c.
Set and achieve goals.
d.
When things go wrong, buy yourself something nice.
Easy
p. 48–49
MGMT.LUSS.16.02-05 – LO: 02–05
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – IL – DISC: Individual Dynamics – Individual dynamics in organizations
AACSB: Analytic – Analytic skills
Conceptual
81. As a leader, you know that your expectations and treatment of your employees influence and can predict how they will
behave, how they will perform. This indicates that you know about ____.
Moderate
p. 48
MGMT.LUSS.16.02-05 – LO: 02–05
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Knowledge
a.
self-concept theory
b.
the impact of the situation on behavior
c.
moral development
d.
the Pygmalion effect
82. If the leader typically is afraid to make decisions, is unassertive, and is self-blaming when things go wrong, the leader
is displaying a:
a.
Theory Y positive self-concept.
b.
Theory Y negative self-concept.
c.
Theory X positive self-concept.
d.
Theory X negative self-concept.
p. 49, Exhibit 2.4
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
BLOOMS: Comprehension
83. If the leader typically is bossy, pushy, and impatient; does much criticizing with little praising; and is very autocratic,
the leader is displaying a:
a.
Theory Y positive self-concept.
b.
Theory Y negative self-concept.
c.
Theory X positive self-concept.
d.
Theory X negative self-concept.
p. 49, Exhibit 2.4
United States – BUSPROG – Analytic – Business knowledge and analytic skills
p. 47
United States – BUSPROG – Analytic – Business knowledge and analytic skills
AACSB: Analytic – Analytic skills
BLOOMS: Comprehension
84. Ethics is defined as:
a.
the standards of right and wrong that influence behavior.
b.
creating a win-win situation for all stakeholders.
c.
adhering to legal limits.
d.
what top management thinks is right.
a
Easy
p. 51
MGMT.LUSS.16.02-06 – LO: 02–06
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
85. Which of the following legislative acts helps protect whistleblowers?
a.
The Whistleblower Protection Act.
b.
The Sarbanes-Oxley Act.
c.
The Ethical Informant Act.
d.
The Andersen-Arthur Act.
Easy
p. 51
MGMT.LUSS.16.02-06 – LO: 02–06
United States – BUSPROG: Ethics
United States – IL – DISC: Legal Responsibilities – Legal Responsibilities
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
86. All of the following affect ethical behavior EXCEPT:
a.
personality traits.
b.
attitudes.
c.
leader−follower relations.
d.
the situation.
c
AACSB: Analytic – Analytic skills
Conceptual
BLOOMS: Comprehension
87. Unethical behavior is more likely to occur in people who:
a.
are open to new experiences.
b.
work in an office setting.
c.
are emotionally unstable and have an external locus of control.
d.
have a strong moral development.
c
Moderate
p. 52
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
organizations and society
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
BLOOMS: Comprehension
88. ____ refers to understanding right from wrong and choosing to do the right thing.
a.
Personality
b.
Moral development
c.
Ethics
d.
Moral justification
Easy
p. 52
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
89. The three levels of moral development are:
a.
preconventional, conventional, and postconventional.
Easy
p. 52
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
Conceptual
BLOOMS: Comprehension
b.
pre-ethical, ethical, and postethical.
c.
bad choice, neutral, and good choice.
d.
undeveloped, developed, and well developed.
90. At the preconventional level of moral development, which of the following motivate(s) behavior?
a.
Living up to expectations of acceptable behavior defined by others.
b.
Universal principles of right and wrong.
c.
Self-interest.
d.
Personality.
c
Moderate
p. 53, Exhibit 2.5
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
organizations and society
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
91. At the conventional level of moral development, which of the following motivate(s) behavior?
a.
Living up to expectations of acceptable behavior defined by others.
b.
Universal principles of right and wrong.
c.
Self-interest.
d.
Personality.
a
Moderate
p. 53, Exhibit 2.5
MGMT.LUSS.16.02-07 – LO: 02–07
organizations and society
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
a
Easy
p. 53
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
92. Lower-level managers at the conventional level of moral development tend to:
a.
be autocratic toward others.
b.
use a leadership style similar to that of higher-level managers.
c.
be visionary.
d.
be committed to serving others.
Moderate
p. 53, Exhbit 2.5
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
93. Leaders at the postconventional level of moral development tend to:
a.
use moral justification.
b.
be autocratic toward others.
c.
be visionary.
d.
use their position for personal advantage.
c
Moderate
p. 53, Exhibit 2.5
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
94. Because we all want to view ourselves in a positive manner, when we use unethical behavior, we often justify the
behavior to protect our ____ so that we don’t have to feel bad.
a.
personality
b.
ego
c.
self-concept
d.
job
c
Moderate
Conceptual
BLOOMS: Knowledge
95. The process of reinterpreting immoral behavior as justification for its occurence is known as:
a.
behavior modification.
b.
agreeableness.
c.
postbehavior justification.
d.
higher purpose.
Moderate
p. 54–55
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
96. The process of blaming one’s unethical behavior on others is known as:
a.
distortion of consequences.
b.
displacement of responsibility.
c.
attribution of blame.
d.
diffusion of responsibility.
Moderate
p. 55
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
97. “We all take office supplies home” is an example of:
a.
euphemistic labeling.
b.
attribution of blame.
p. 54
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
BLOOMS: Knowledge
c.
displacement of responsibility.
d.
diffusion of responsibility.
98. As a leader or manager, it is important for you to know what influences ethical and unethical behavior. Which of the
following is NOT likely to encourage unethical behavior?
a.
Highly competitive and unsupervised situations.
b.
The absence of a formal ethics policy or code of ethics.
c.
When ethical behavior is punished.
d.
When there is diffusion of responsibility.
p. 54
United States – BUSPROG: Ethics
organizations and society
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
BLOOMS: Comprehension
99. The four-way test:
a.
is a means of identifying potential whistleblowers within an organizational setting.
b.
is a generic means of assessing whether a business transaction is ethical.
c.
relies on Theory Y attitudes.
d.
only needs a ‘yes’ answer to one of the four questions to be considered ethical.
p. 56
United States – BUSPROG: Ethics
organizations and society
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
p. 55
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
BLOOMS: Comprehension
100. Which of the following is NOT one of the questions of the four-way test?
a.
Will it be beneficial to all concerned?
b.
Is it ethical?
c.
Is it the truth?
d.
Is it fair to all concerned?
Moderate
p. 56
MGMT.LUSS.16.02-07 – LO: 02–07
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Comprehension
101. Creating a win-win situation for all relevant parties so that everyone benefits from the decision is known as:
a.
ethics.
b.
the golden rule.
c.
a compromise.
d.
the stakeholder approach to ethics.
Easy
p. 57
MGMT.LUSS.16.02-08 – LO: 02–08
United States – BUSPROG: Ethics
AACSB: Ethics – Ethical and Legal understanding and resoning abilities
Conceptual
BLOOMS: Knowledge
102. To determine if your decision is ethical from a stakeholder approach, which of the following questions should be
asked?
a.
“Am I proud to tell relevant stakeholders my decision?”
b.
“Am I proud to tell my manager about my decision?”
c.
“Is it in my best interest?”
d.
“What difference does it make anyway?“
a
Medium
Conceptual
BLOOMS: Comprehension
103. Describe the Big Five personality dimensions.
104. Explain the universality of traits of effective leaders.
105. Discuss why the trait of dominance is so important for managers to have.
106. State how the Achievement Motivation Theory and the Leader Motive Profile are related and different.
107. Identify similarities and differences among Theory X and Theory Y, the Pygmalion effect, and self-concept.