215. Businesses’ record of social responsibility today is much better than in past decades.
a. True
b. False
216. During the first quarter of the twentieth century, working conditions were deplorable by today‘s standards.
a. True
b. False
217. Before the 1930s, the average work week prescribed by law was forty hours; however, workers were dissatisfied
because there was no minimum wage.
a. True
b. False
218. When translated, caveat emptor means “let the buyer beware.”
a. True
b. False
219. President Franklin D. Roosevelt’s program for restoring the economy and improving social conditions became the
foundation for increased government involvement in business.
a. True
b. False
220. Awareness of businesses‘ social responsibilities has increased along with government involvement.
a. True
b. False
221. Within a firm, social responsibility begins with management’s attitude.
a. True
b. False
222. The economic model of social responsibility emphasizes profits.
a. True
b. False
223. The economic model of social responsibility emphasizes the effect of business decisions on society.
a. True
b. False
224. The socioeconomic model of social responsibility emphasizes the effect of business decisions on society.
a. True
b. False
225. Increasing numbers of managers have adopted the socioeconomic model of social responsibility.
a. True
b. False
226. There are many more socially responsible businesses today than there were ten years ago.
a. True
b. False
227. In support of their position, proponents of the socioeconomic model argue that businesses should be allowed to
ignore social issues.
a. True
b. False
228. Much consumer-oriented legislation has grown out of the statement of six rights, which became known as the
Consumer Bill of Rights.
a. True
b. False
229. President Franklin D. Roosevelt declared that consumers are entitled to safety, to be informed, to choose, and to be
heard.
a. True
b. False
230. Consumerism consists of all activities undertaken to protect the rights of consumers.
a. True
b. False
231. The Food and Drug Administration’s ability to force businesses making or selling defective products to recall them
is most closely related to consumers‘ right to choose.
a. True
b. False
232. Recently, consumers and the government have been losing an increasing number of product liability lawsuits against
sellers of defective products.
a. True
b. False
233. One major reason for improving product safety is the consumer’s demand for safe products.
a. True
b. False
234. The right to consumer education entitles people to be fully informed about their rights as consumers.
a. True
b. False
235. The right to service entitles consumers to convenience, courtesy, and responsiveness from manufacturers and
sellers of consumer products.
a. True
b. False
236. Two additional rights added in the last decade are the right to consumer education and the right to courteous
service.
a. True
b. False
237. Manufacturers are not required by law to inform consumers about the potential dangers of using their products.
a. True
b. False
238. The right to choose means that consumers must have a choice of products offered by different manufacturers and
sellers.
a. True
b. False
239. The lesser the competition, the greater the choice available to consumers.
a. True
b. False
240. Consumer advocates, such as Ralph Nader, take it upon themselves to protect the rights of consumers.
a. True
b. False
241. Increasingly, consumer education is becoming a part of high school and college curricula and adult-education
programs.
a. True
b. False
242. Major advances in consumerism have come through federal legislation.
a. True
b. False
243. An affirmative action program is designed to ensure that minority employees are represented in about the same
proportion as their representation within the community.
a. True
b. False
244. Affirmative action plans encompass all areas of human resources management, including recruiting, hiring, training,
promotion, and pay.
a. True
b. False
245. To achieve affirmative action goals and to remedy past discrimination, hiring quotas are required.
a. True
b. False
246. The hard-core unemployed are made up of mentally ill individuals and those with prior criminal convictions.
a. True
b. False
247. The EPA was created by the government to develop new and improved ways to clean and improve the
environment.
a. True
b. False
248. Once they are made aware of the pollution problem, most firms respond rather than waiting to be cited by the EPA.
a. True
b. False
249. Improved water quality is not only necessary, it is attainable at no cost.
a. True
b. False
250. Of the three factors mentioned as contributors to air pollution, only the combination of weather and geography
cannot be changed.
a. True
b. False
251. Fortunately, the acid-rain problem has been solved in recent years.
a. True
b. False
252. Air and water quality may be improving, but land pollution is still a serious problem in many areas.
a. True
b. False
253. The fundamental issues concerning land pollution are how to restore already contaminated land and how to prevent
further contamination.
a. True
b. False
254. The $1.6 billion Superfund created in 1980 is to be used to develop successful ways of storing land pollutants.
a. True
b. False
255. People exposed to loud noises for a long time can suffer permanent hearing loss.
a. True
b. False
256. Negotiated settlements for cleaning up hazardous wastes became known as sweetheart deals because the EPA
helped only those companies friendly to them.
a. True
b. False
257. Consumers will probably pay in large part for cleaning up our environment through increased taxes or increased
product costs.
a. True
b. False
258. A firm‘s social responsibility program will be ineffective if it has less than the total commitment of the company’s
top business officials.
a. True
b. False
259. A key step in developing and implementing a social responsibility program is the environmental audit.
a. True
b. False
260. An effective program for social responsibility takes time, money, and organization.
a. True
b. False
261. The planning stage of a social responsibility program can involve outside consultants to help develop it.
a. True
b. False
262. The director of a company‘s social responsibility program should be a consumer advocate who can express the
social issues facing the firm to the organization’s management.
a. True
b. False
263. One way a social responsibility program can be funded is by passing on the cost to the consumer in the form of
higher prices.
a. True
b. False
264. A social responsibility program may be funded by the federal government through tax reductions or other
incentives.
a. True
b. False