99.
Which of the following statements about management by objectives (MBO) is false?
100.
Which of the following performance appraisal systems refers to a philosophy that bases an
employee’s evaluations on whether the employee achieves specific performance goals?
101.
The management technique that assesses an employee’s performance by directly
assessing job performance behaviors is known as _____.
102.
The _____ approach uses critical incidents to create a measure that can be used to
evaluate employee performance.
103.
The short descriptions of effective and ineffective behaviors used to create an employee
performance measurement instrument that managers can use to evaluate employee
behavior are referred to as _____.
104.
The _____ approach involves collecting performance information not just from the
supervisor but from anyone else who might have firsthand knowledge about the
employee’s performance behaviors.
105.
The ______ method of performance evaluation can encourage hypercompetition among
workers, behavior that is the opposite of what is needed in today’s team-based
organizations.
106.
Mark, the Human Resources manager at People’s Pulse, wants to introduce a new method
of performance appraisal that clearly differentiates the good performers from the average
and low performers because executives at the company are thinking about reducing the
workforce because of financial difficulties. The appraisal method he chooses should help
management link each employee’s performance to his or her compensation and decisions
about whether to retain them. Which of the following approaches should he adopt?
107.
Which of the following about the forced ranking method is false?
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108.
Captive Minds, an entrepreneurial organization, started a monthly online journal dedicated
to allowing employees to put forth their ideas about improving company performance in an
open forum. Feedback is given through the company website, viewable by all employees.
Colleagues, managers, and peers can give their constructive feedback without revealing
their identity. The employees welcomed this idea as they were able to give feedback
without hurting anyone’s ego. Which of the following systems has the management
successfully implemented?
Essay Questions
109.
Define job performance and discuss its elements.
110.
Define task performance and explain its dimensions.
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111.
Define job analysis, explain its importance in determining job performance, and list the
basic steps involved in job analysis.
112.
Ms. Kate is a very friendly and helpful person. She goes out of her way to help her
coworkers who struggle with their tasks. Kate attends the optional meetings that are
scheduled for the employees. She also maintains a good attitude with everyone even in
trying times. Which behavior relevant to job performance is Ms. Kate demonstrating?
Elaborate on this behavior and its types with examples.
113.
What is counterproductive behavior? What are the different types of counterproductive
behavior? Provide examples of each.
114.
Describe some of the trends that affect job performance in the contemporary workplace.
115.
Given the increase in service jobs, explain the implications for job performance.
116.
Discuss briefly the four types of job performance management techniques.
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117.
Explain the forced ranking method using Jack Welch’s “vitality curve.”
118.
Social networking applications can be used to monitor employee performance. How true is
this statement? Explain with an example.