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d) Whistleblowers often face dire consequences in the context of their careers.
47. A(n) __________ manager fails to consider ethics.
a) moral
b) amoral
c) immoral
d) Theory X
48. Jason, a manager, chooses to behave unethically. Jason can be described as a(n) ____
manager.
a) moral
b) amoral
c) immoral
d) Theory X
49. John is a middle manager. He chooses to stay out of ethical issues because “they are too
messy.” John is a(n) __________ manager.
a) moral
b) amoral
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
c) immoral
d) Theory X
50. Many companies are developing a formal statement of values and standards called a
__________.
a) statement of values
b) corporate beliefs statement
c) corporate values statement
d) code of ethics
51. All the people and institutions directly affected by a firm are collectively called its
__________.
a) stock holders
b) general partners
c) interested parties
d) stakeholders
52. Which of the following refers to the obligation of an organization to its stakeholders as well
as its own interests?
a) Altruism
b) Corporate social responsibility
c) Philanthropy
d) Corporate interest
53. Your roommate argues that businesses should focus on the pursuit of profits. Your roommate
is prescribing to the __________ view of corporate social responsibility.
a) socioeconomic
b) legal
c) classical
d) entrepreneurial
54. Graham, the CEO of Fleur Inc., a paper manufacturing company, prescribes to the classical
view of corporate social responsibility. He is most likely to state that:
a) the sole purpose of the management should be to improve the quality of the company’s
products.
b) the management should be responsible for the development of the society where the company
operates.
c). the management should be accountable for protecting the environment.
d) the sole purpose of the management should be to maximize profits.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
55. The __________ view of corporate social responsibility is that business should focus on
making valuable contributions to society, not just making profits.
a) socioeconomic
b) legal
c) classical
d) entrepreneurial
56. __________ responsibility is fulfilled when an organization earns a profit through the
provision of goods and services desired by customers.
a) Economic
b) Legal
c) Ethical
d) Discretionary
57. An organization meets its __________ responsibility when its actions voluntarily conform
not only to legal expectations but also to the broader values and moral expectations of society.
a) economic
b) religious
c) ethical
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d) discretionary
58. The highest level of social performance comes through the satisfaction of _______
responsibility.
a) economic
b) legal
c) ethical
d) discretionary
59. __________ is a form of progress which makes use of natural resources to meet today’s
needs while also preserving and protecting the environment for future generations.
a) Abundant consumerism
b) Protectionist business
c) Sustainable development
d) Environmental capitalization
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True/False
60. Values tend to be quite flexible within individuals; therefore, employees can be trained to
hold certain values.
61. Article 19 of the Universal Declaration of Human Rights, United Nations, states that
everyone has the right to freedom of opinion and expression.
62. Ethical dilemmas often arise out of the conflicting desires of managers, employees, and
customers.
63. The reason managers have such a large share of the responsibility for maintaining ethical
behavior is due to their power and ability to set the tone for the organization.
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64. Moral managers consider the ethical implications of their actions as a part of their normal
approach to work.
65. The main reason for the actions of whistleblowers is the praise and recognition that they
receive from the companies in which they uncover unethical practices.
66. To increase the power and visibility of ethics codes, some companies have new employees
sign an agreement to follow the code as a condition of employment.
67. The idea that the role of business is solely to maximize profits and shareholder value
represents the classical view of corporate social responsibility.
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68. The highest level of social performance comes through the satisfaction of economic
responsibility.
Fill-in-the-Blank
69. __________ is defined as the code of moral principles that sets standards of conduct.
70. __________ is what we accept to be “right” or “good” in the context of a governing moral
code.
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71. The underlying beliefs and attitudes that help to determine individual behavior are known as
__________.
72. The __________ view of moral reasoning considers whether people are treated impartially
and fairly according to legal rules and standards.
73. __________ justice focuses on fair application of policies and rules.
74. __________ justice focuses on treating people the same regardless of personal
characteristics.
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75. __________ justice is the degree to which others are treated with dignity and respect.
76. __________ justice focuses on the fairness of exchanges or transactions.
77. __________ is the belief that there are universal values that apply to all people.
78. __________ are well-thought-out personal rules and strategies that serve to anchor our
ethical decisions and actions.
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79. __________ highlight the risk from public disclosure of one’s actions.
80. A(n) __________ is a formal statement of values and ethical standards.
81. __________ include all the people and institutions most directly affected by an
organization’s performance.
82. __________ is the obligation of an organization to act in ways that serve both its own
interests and the interests of its stakeholders.
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83. A(n) __________ exists when corporate social responsibility leads to improved financial
performance that leads to more socially responsible actions in the future.
84. __________ is a goal that addresses the rights of present and future generations as co–
stakeholders of present-day natural resources.
85. __________ involves entrepreneurs who take the risk to solve pressing social problems.
Essay
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
86. What does the statement “Something may be legal but unethical” mean?
87. What is the relationship between ethics, values, terminal values, and instrumental values?
88. Different people have different views of what is ethical. Discuss each of the four different
philosophical views as alternative approaches to moral reasoning.
89. Define cultural relativism and moral absolutism. How do they influence international
business ethics?
90. What is the most critical factor for maintaining ethical behavior in organizations? Explain.
91. Assume that one of your colleagues who is also your friend is responsible for mismanaging
company funds. If you are in a situation where you can either save your friend from being fired
or save your company from a huge loss that might lead to a massive layoffs, what would you
choose? Give reasons.
92. As a manager of a firm, how would you ensure that your employees are ethical?
93. Do you support the classical view of corporate social responsibility? Give reasons.