Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
Test File: Chapter 02: Ethics and Social Responsibility
Multiple Choice
1. Joanne follows a set of standards for what is right and wrong in her conduct. This set of
standards refers to
a) laws.
b) policies.
c) ethics.
d) practices.
2. In the context of a governing moral code, which of the following primarily concerns what is
“right” or “good”?
a) Legal behavior
b) Individual behavior
c) Management behavior
d) Ethical behavior
3. Broad beliefs about what is appropriate behavior are called __________.
a) values
b) judgments
c) ethics
d) laws
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4. Clarissa, an employee at a news corporation, copies some parts of an article by a local author
and publishes it as her own work. Later, she tells Lara, her colleague, about her act. Lara believes
that she should honor Clarissa’s trust and not reveal the matter but is also disturbed by her
dishonesty. This incident is most likely to cause __________ for Lara.
a) management issues
b) ethical issues
c) utilitarian issues
d) spiritual issues
5. Which of the following best describes personal beliefs such as honesty and integrity?
a) Norms
b) Values
c) Ethics
d) Ideas
6. Susan has certain preferences about desired end states. These preferences are referred to as
____ values.
a) ethical
b) instrumental
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c) terminal
d) righteous
7. __________ values are preferences regarding the means to a desired end.
a) Ethical
b) Instrumental
c) Terminal
d) Righteous
8. Amanda, a high school student, wants to be the president of a company someday, but she also
wants to raise a family and enjoy recreational activities. Amanda is primarily focusing on
a) terminal values.
b) future values.
c) instrumental values.
d) short-term values.
9. In an interview for the post of software developer, Cory mentions that she hopes to manage
her own team in the future. Cory’s aspiration best reflects:
a) moral values.
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b) terminal values.
c) instrumental values.
d) short-term values.
10. Cody, a management graduate, is looking for a position as a first-line manager and would
like to become the president of a company someday. He knows what he wants to do in the future,
but he wants to achieve his goal by working for a firm with a culture that matches his personal
values. The route that Cody wants to follow to achieve her goals best reflects __________
values.
a) terminal
b) fixed
c) instrumental
d) utilitarian
11. Some students believe that good grades are obtained through good study habits and some
others believe that it can be achieved by getting the “right” test questions. These beliefs are
examples of:
a) good ethics.
b) instrumental values.
c) moral rights.
d) terminal values.
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12. The __________ view holds that behaviors that deliver the greatest good to the greatest
number of people are ethical.
a) best
b) utilitarian
c) justice
d) moral rights
13. Jermaine, a member of a student organization, supports the move to increase the membership
fees for their organization in order to keep the club solvent, even though some of the members
might not be able to afford the increase. He is taking the __________ approach to moral
reasoning.
a) moral rights
b) justice
c) utilitarian
d) individualistic
14. The __________ view focuses the ethics analysis on long-term advancement of self-interests.
a) moral rights
b) justice
c) individualism
d) utilitarian
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15. Susan is a manager at Garden Tools Inc. She has inadvertently come across a competitor’s
business plan. Susan’s first thought is to keep it and use it against the competitor. However, she
returns it without looking at it because she feels that in the run, it is not in her best interest.
Which of the following views of moral reasoning is Susan exhibiting in this scenario?
a) Moral rights
b) Religious
c) Utilitarian
d) Individualism
16. Pet Products Inc. has been hit hard by the latest recession. The president has ordered a 10%
reduction in the workforce across the board. This decision might be justified as ethical on the
basis of the __________ approach to moral reasoning.
a) utilitarian
b) individual
c) moral rights
d) justice
17. The belief that ethical behavior treats all people impartially and fairly is called the
__________ view.
a) individual
b) fair
c) justice
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d) moral rights
18. Lewis is the manager of the marketing department at his company. Some of his colleagues
are also his friends. Lewis often lets his friends violate department policies while insisting that
others follow them. Lewis is guilty of not adhering to the __________ view of moral reasoning.
a) moral rights
b) protective
c) utilitarian
d) justice
19. Which justice focuses on the fair application of policies and rules?
a) Interactional
b) Procedural
c) Fair
d) Distributive
20. __________ justice focuses on treating people fairly regardless of personal characteristics.
a) Instrumental
b) Procedural
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c) Interactional
d) Distributive
21. __________ justice focuses on treating everyone with dignity and respect.
a) Utilitarian
b) Distributive
c) Interactional
d) Moral rights
22. Dandelion Inc., an apparel manufacturing company, and Longinus Inc., a raw material
supplier, willingly sign a contract and agree to be fair in their dealings with each other. Which of
the following forms of justices is reflected in this scenario?
a) Utilitarian
b) Distributive
c) Commutative
d) Moral rights
23. The belief that ethical behavior respects and protects fundamental rights is called the
__________ view.
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a) moral rights
b) protective
c) utilitarian
d) justice
24. Article __________ of the Universal Declaration of Human Rights, United Nations, states
that everyone has the right to freedom of thought, conscience, and religion.
a) 1
b) 18
c) 23
d) 26
25. Article __________ of the Universal Declaration of Human Rights, United Nations, states
that everyone has the right to education.
a) 1
b) 18
c) 23
d) 26
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26. Which of the following concepts suggests that there is no one right way to behave and ethical
behavior is always is always dependent on cultural context?
a) Procedural rights
b) Universalism
c) Ethical imperialism
d) Cultural relativism
27. Reena has always believed that there is no single right way to behave and that ethical
behavior is dependent on the specific cultural context. Which of the following ethical positions is
Reena most likely to support?
a) Cultural relativism
b) Universalism
c) Ethical imperialism
d) Procedural rights
28. The phrase “when in Rome, do as the Romans do” reflects the ethical position of
__________.
a) individualism
b) moral absolutism
c) distributive justice
d) cultural relativism
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29. Which of the following terms best describes an attempt by one culture to impose its values on
another culture?
a) Moral rights
b) Moral absolutism
c) Ethical imperialism
d) Cultural relativism
30. Rajesh has recently migrated from India to Germany. He argues that bribery is an acceptable
practice for getting things done in his country and that it works. Hence, he argues that such
cultural values must be adopted by all countries to get things done. Which of the following
ethical practices is exhibited by Rajesh’s behavior?
a) Moral rights
b) Moral absolutism
c) Ethical imperialism
d) Cultural relativism
31. If you are going on an international trip and your parents tell you “Don’t do anything that
you would not do at home,” you are being told to practice ___________.
a) moral rights
b) moral absolutism
c) ethical imperialism
d) cultural relativism
32. Common situations for unethical behavior at work include all of the following EXCEPT:
a) discrimination.
b) sexual harassment.
c) moral absolutism.
d) conflicts of interest.
.
33. The term __________ refers to a situation that might be unethical but offers potential
benefits.
a) ethical dilemma
b) imperial relativism
c) moral rights
d) interactional justice
34. Abby’s manager has asked her to do something that strongly violates her personal values.
Abby is most likely facing an:
a) impossible situation.
b) immoral judgment.
c) instant crisis.
d) ethical dilemma.
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35. The __________ ethical position is most closely associated with ethical imperialism.
a) social universalist
b) moral absolutism
c) moral right
d) distributive justice
36. Which of the following is an example of the unethical practice of discrimination at work?
a) Denying people a promotion because of their race or religion
b) Taking bribes in return for making decisions favorable to another person
c) Misusing privileged information about customers
d) Using official stationery to send requests to community organizations
37. The view “No one will ever know about it” is a way of __________ unethical behavior.
a) eliminating
b) dismissing
c) acknowledging
d) rationalizing
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38. Which of the following refer to well-thought-out personal rules and strategies for ethical
behavior?
a) Ethical dilemmas
b) Ethical decisions
c) Ethical frameworks
d) Unethical behaviors
39. In Kohlberg’s three levels of moral development, the preconventional stage is based on
__________ behavior.
a) social-centered
b) self-centered
c) non-centered
d) principle
40. The conventional stage in Kohlberg’s three levels of moral development is based on
__________ behavior.
a) social-centered
b) self-centered
c) non-centered
d) principle
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41. The postconventional stage in Kohlberg’s three levels of moral development is based on
__________ behavior.
a) social-centered
b) self-centered
c) non-centered
d) principle-centered
42. Someone in the __________ stage of moral development is likely to make decisions based on
social norms, meeting the expectations of others, and living up to agreed-upon obligations.
a) preconventional
b) conventional
c) postconventional
d) nonconventional
43. What is the second step in dealing with ethical dilemmas?
a) Decide which option to follow.
b) Recognize the ethical dilemma.
c) Get the facts.
d) Identify your options.
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44. Someone who exposes unethical behaviors of other people, often that of senior management,
is a __________.
a) tattle tail
b) whistleblower
c) disloyal person
d) bad employee
45. Sherron Watkins, an employee at Enron, exposed the corporate financial scandal at company.
Sherron is a __________.
a) government accountant
b) whistleblower
c) person of poor ethical judgment
d) bad employee
46. Which of the following statements is true of whistleblowers?
a) Unfortunately, whistleblowers are never successful in making a difference.
b) Whistleblowers are subjected to harassment, but fortunately, the law always protects them.
c) Whistleblowers are eager to act.