45) Use the model for positive messages when you write a
A) letter of resignation.
B) letter of acceptance.
C) letter declining a job offer.
D) none of the above.
46) Unsolicited application letters are sent in response to advertised job openings.
47) An unsolicited job application letter should begin with a statement designed to get the
reader’s attention.
48) An application letter can follow the AIDA format for persuasive messages.
49) In the middle part of an application letter, you should spell out your “selling points” and
other potential benefits to your employer.
50) In the final paragraph of your application letter, you should forcefully demand an interview.
51) In application letters it is acceptable to mention that you will follow up with a phone call in a
few days.
52) Many employers interview an applicant multiple times before deciding whether to offer a
person a job.
53) Preliminary screening interviews are often conducted via telephone or Skype.
54) One challenge in a screening interview is to keep your answers short while distinguishing
yourself from other candidates.
55) During a stress interview, you might be asked pointed questions designed to anger or unsettle
you.
56) You should prepare for a video interview in much the same way you would prepare for an in–
person interview.
57) During the question-and-answer phase of an interview, keep your answers short and to the
point.
58) When applying for jobs, you should assume that every interested employer will conduct a
general online search on you.
59) Part of preparing for a job interview involves anticipating the questions that will be asked
and rehearsing answers to each one.
60) Staging mock interviews can help you identify undesirable nonverbal behaviors and speech
mannerisms.
61) Part of your preparation for job interviews is an evaluation of your vocal tone and speaking
habits.
62) The appropriate clothing for most job interviews is something conservative, such as a dark
blue suit.
63) It’s a good idea to take extra copies of your résumé with you to an interview.
64) Most interviewers will make allowances for applicants to be a few minutes late for their
appointment.
65) If you get off to a bad start in a job interview, you can usually turn things around with an
impressive close.
66) Body language is particularly important during the warm-up phase of a job interview.
67) It is potentially illegal for an interviewer to ask about your religious affiliation or marital
status.
68) At the close of an interview, you should impress the interviewer with your assertiveness by
pressing for an immediate decision.
69) A job interviewer will expect you to raise the issue of salary.
70) You’ve just finished a job interview, and you know that you’re not going to get the job. So,
don’t worry about sending a thank-you message to the interviewer.
71) ________ interviews, such as those on college campuses, are a means of eliminating
unqualified applicants and identifying promising candidates.
72) In ________ interviews, the interviewer controls the situation by asking a series of prepared
questions in a predetermined order.
73) In ________-________ interviews, the interviewer poses broad questions and encourages the
applicant to talk freely.
74) In ________ interviews, several candidates are interviewed simultaneously.
75) In ________ interviews, candidates are asked pointed questions designed to upset or unsettle
them.
76) In ________ interviews, candidates are asked how they would handle hypothetical work
problems.
77) In ________ interviews, candidates are asked to describe real situations in the past and
explain how they responded.
78) ________ language is especially crucial during the warm-up stage of an employment
interview.
79) Inquiries about an applicant’s religious affiliation, national origin, marital status, and so on
are considered to be potentially ________ interview questions.
80) Following a job interview, you should send a(n) ________-________ message even if you
feel you have little chance of landing the job.
81) If you haven’t heard from an employer by the promised date or within two weeks after an
interview, you should send a message of ________.
82) If you receive a job offer but are waiting to hear from other possible employers, request a
time ________.
83) When you receive a job offer that you want to accept, you should reply within ________
days.
84) A letter declining a job offer follows the organizational model for ________ messages.
85) When resigning from your current job, it is vital to give your employer at least ________
________ notice.
86) Briefly explain the primary differences between solicited application letters and unsolicited
application letters.
87) List the two functions of an application letter’s final paragraph.
88) Explain the dual purposes of employment interviews.
89) Explain what you should strive to achieve during a selection interview.
90) Briefly explain the difference between a structured interview and an open-ended interview.
91) What two essential questions do employers seek to answer about each candidate in
interviews?
92) What six tasks do you need to complete to prepare for a successful job interview?
93) In evaluating your performance in mock interviews, what sorts of things should you (and
your interview partner) pay particular attention to?
94) List four guidelines to follow when deciding what to wear for an employment interview.
95) List at least five items to you should take to every interview.
96) Explain the function of each phase of an application letter written in the AIDA format.
97) Describe the typical sequence of employment interviews, and what employers tend to look
for at each stage.
98) Describe at least five types of employment interviews.
99) Describe each of the three stages of a successful employment interview.
100) Describe at least three common employment messages that follow an interview.