48) Planning a business presentation is similar to organizing a written message.
49) You should be able to summarize the main idea for a speech in a single sentence that links
your subject and purpose to the audience’s frame of reference.
50) If you have 10 minutes or less to deliver your presentation, you should organize it much as
you would a brief written message.
51) If your purpose is to analyze, persuade, or collaborate, you should organize your speech
around conclusions and recommendations or a logical argument.
52) Simplicity of organization is important only if your speech is short.
53) In preparing a speaking outline for your presentation, you should avoid cluttering it with
complete sentences.
54) In general, you should use a conversational style when speaking to small groups and a more
formal style for large groups who are unfamiliar with you.
55) Presentations offer important opportunities for you to put all your communication skills on
display.
56) When discussing topics of profound importance to your audience, you can usually count on
having their attention as soon as you introduce your main idea.
57) Asking, “Did you know that almost 90% of American homeowners are underinsured?”
would be a good way to get the audience’s attention at the beginning of a presentation on
homeowner’s insurance.
58) If you have no working relationship with your audience, you have only a few minutes to
convince them that what you have to say is worth listening to.
59) Giving your audience a preview of what you’ll be talking about will reduce their interest and
attention.
60) Transitional words and phrases such as, “Now that we’ve covered…” are generally less
important in oral presentations than in written reports.
61) To keep an audience’s attention, try to present every point you make in light of the audience’s
needs and values.
62) The ending is the least important part of a presentation.
63) As you conclude your presentation, it is vital to emphasize whatever you want your listeners
to do or think.
64) When concluding a presentation, don’t bore your audience by restating points you already
made in the body.
65) If you sense a lack of consensus at the end of your presentation, you should acknowledge it
and be ready to suggest a method for resolving the differences.
66) To make your presentation memorable, your ending should be spontaneous and impromptu.
67) Making a presentation with the help of an outline or notes is the most effective and easiest
delivery mode.
68) You should never ask to see the location for your presentation in advance, since doing so
shows a lack of confidence.
69) Skilled presenters are quick to put a stop to audience members engaging in “backchannel”
communication during a presentation.
70) When delivering presentations online, it is especially important to ask the audience for
frequent feedback.
71) The purpose of most business presentations is to inform or ________.
72) Early in the planning stages of a speech, you should develop a(n) ________ profile.
73) The ________ ________ of a speech should be expressed in a one-sentence statement that
links your subject and purpose to your audience’s frame of reference.
74) A presentation ________ helps you organize your material and can serve as the foundation
of your speaking notes.
75) For a large audience and an important event, you will generally need to establish a(n)
________ atmosphere and to deliver your remarks on a stage or platform.
76) The ________ to your presentation aims to capture the audience’s attention.
77) When making a presentation to an unfamiliar audience, you need to establish ________
quickly by listing your qualifications.
78) Effective introductions often unite the audience around a common ________, such as helping
solve a problem or capitalizing on an opportunity.
79) In the body of your presentation, it is vital to ________ the ideas you are presenting around a
common theme.
80) If there is a lack of ________ at the end of your presentation, acknowledge it and be ready to
offer a method for resolving the differences.
81) The easiest and most effective delivery mode for most business presentations is speaking
from ________.
82) If you’re addressing an audience that doesn’t speak your language, consider using a(n)
________ to put your speech into terms they can easily understand.
83) You can overcome ________ related to public speaking by concentrating on your message
and your audience, not on your fears.
84) To help keep your audience’s attention during a presentation, illustrate your ideas with
diagrams, photographs, charts or other ________—they will enliven your message, help you
connect with the audience, and help people remember your message more effectively.
85) The ________ refers to “a line of communication created by people in an audience to
connect with others inside or outside the room, with or without the knowledge of the speaker.”
86) List the four steps involved in planning an oral presentation.
87) You’ve been asked to give a presentation on cybercrime. List two steps that can help you
define the main idea of your presentation, and then provide an example of the second step.
88) In a longer presentation, how does your purpose influence the way you organize your
material?
89) Briefly explain the difference between a planning outline and a speaking outline.
90) Give an example of one way to arouse audience attention at the beginning of a presentation
on your company’s new long-term disability insurance.
91) List two goals to achieve in the body of a business presentation.
92) Briefly describe the three tasks that an effective closing to a presentation should accomplish
and give an example of a sentence that would be an ineffective ending.
93) List the four delivery methods for oral presentations.
94) Briefly explain how nervousness can actually improve the quality of your presentation.
95) Define “backchannel” and describe the risks and benefits it provides for business presenters.
96) When planning a presentation, what does it mean to “analyze the situation”? Briefly explain
each of the tasks involved.
97) Describe the four steps to organizing a presentation effectively.
98) What six stages should you go through in preparing an effective outline for a presentation?
99) List and briefly explain six strategies for holding your audience’s attention during a business
presentation.
100) Offer some practical suggestions for overcoming anxiety related to public speaking.