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During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same
color and style of clothes. Which of the following layers of organizational culture would
such a dress code represent?
At the annual holiday party, ABC Airlines gives awards to employees to recognize
examples of “going above and beyond” to serve customers. Almost all the employees who
possibly can, attend. This is an example of:
Nike’s “swoosh” is an example of a:
_____ is(are) the jargon, slang, and slogans used within the walls of an organization.
_____ consist(s) of anecdotes, accounts, legends, and myths that are passed down from
cohort to cohort within an organization.
The daily or weekly planned routines that occur in an organization are called:
Topic: Organizational culture
At Rolce Technologies, the core design team of 10 employees has daily “stand-up”
meetings. All the core design team members gather standing up for a rapid-fire update on
current projects. These stand-up meetings are representative of which of the following
components of the organization’s culture?
At Delta Diamonds, Inc., managers start every week with a two-hour meeting, focusing on
goals for that week and open communication among team members in their department
and ways to achieve the goals. This routine describes:
Formal events that are generally performed in front of an audience of organizational
members are known as:
Every year, 7 Days, a large retail chain, organizes a large annual function in which it gives
an “Employee of the Year” award to a deserving employee, along with a $5,000 cash prize
and an opportunity to launch the retail chain’s new product. This is an example of which of
the following components of organizational culture?
Which of the following are the beliefs, philosophies, and norms that a company explicitly
states?
Quest, Inc., has a sign hanging in every employee’s cubicle that reads: “Together we are
greater than any one of us.” This is an example of a(n):
The published mission statement in any organization is an example of:
Walker International recently published its vision statement. This is an example of:
_____ are the taken–for-granted beliefs and philosophies that are so ingrained that
employees simply act on them rather than questioning the validity of their behavior in a
given situation.
_____ represent the deepest and least observable part of a culture.
_____ is(are) the degree to which group members think and act alike, and _____
represent(s) how friendly employees are to one another.
At NoFrills Corporation, employees are distant and disconnected from one another. Based
on this, the organizational culture at NoFrills can be described as:
In organizations with fragmented cultures, there is _____ sociability and _____ solidarity.
In organizations with mercenary cultures, we tend to find _____ sociability and _____
solidarity.
In organizations with networked cultures, we tend to find _____ sociability and _____
solidarity.
In organizations with communal cultures, there is _____ sociability and _____ solidarity.
Organizations that have cultures in which employees think alike but are not friendly to one
another can be considered _____ cultures.
The environment at National Studio, Inc., is very political, and employees generally are
always thinking, “What’s in it for me?” Such a culture can be described as which of the
following?
_____ cultures are those where all employees are friendly to one another, but everyone
thinks differently and does his or her own thing.
Organizations with friendly employees who all think alike are _____ cultures.
Organizations that have successfully created a _____ culture have been shown to change
employee attitudes and behaviors toward customers.
Manufacturing and medical companies have a tendency to create which of the following
specific culture types?
Which of the following culture types reduces treatment errors in medical settings?
To encourage innovation at the organization, MicroTrac allows its engineers to spend 20
percent of their working time pursuing projects that they are passionate about. This
describes which of the following cultures?
A culture that attempts to help the greater social good is a _______ culture.
_____ exist when the overall organizational culture is supplemented by another culture
governing a more specific set of employees.
A strong culture exists when it has ___________ and __________.
Which of the following statements is
false
?
Which of the following is a disadvantage of a strong culture?
A manager at a company where everyone always wore a dark suit and white shirt ran out
of white shirts one day and decided to wear a very light blue shirt to work. Coworkers
stared, pointed at him, and commented so negatively to him that at noon, he went out and
bought a new white shirt and changed before going back to the office. This situation is
indicative of ______.