Chapter 15 – Finishing the Project
TRUE/FALSE
1. Sometimes a project is terminated before its normal completion.
2. Early termination can be either for default or for the convenience of the seller.
3. When a contract is terminated for convenience, the contractor must complete all deliverables in
process and submit the completed deliverables to the buyer.
4. When a project is no longer needed or viable, the project manager, as primary advocate for the project,
should recommend early termination.
5. The Validate Scope process occurs with interim deliverables throughout the project and with final
deliverables near the end.
6. Project close-out checklists are used by many organizations to assign responsibility to each item
concerning project closeout.
7. On some projects, some deliverables remain incomplete at project close-out. Activities that are not
complete should be itemized, and responsibility for each should be clearly identified.
8. On long projects it is often better to capture lessons frequently since people may not remember clearly
what happened several months previously.
9. Lessons learned can include significant project successes.
10. A method for documenting and sharing lessons must be established in order for an organization to
capitalize on lessons learned.
11. More organizations effectively collect lessons learned than effectively disseminate and use them.
12. Some project sponsors will only approve a project charter if it includes and reflects lessons learned
from other recently completed projects.
13. Helping good workers to secure good follow-on work is one of the most important things a project
manager must do near the end of the project.
14. Celebrations of success ease the stress of working hard for a prolonged period of time trying to
accomplish a project.
15. Since projects are temporary in nature and the project team disbands upon completion, it is not
necessary for project managers to provide ongoing support in the form of training or change
management.
MULTIPLE CHOICE
1. All of the following reasons might lead to a contract termination for default EXCEPT:
a.
problems associated with the project schedule
b.
changing customer priorities
c.
a loss of confidence in the contractor performing the project
d.
problems associated with the project cost
2. Which of the following reasons might lead to an early contract termination for convenience?
a.
The buyer faces changing priorities.
b.
The seller faces unexpected difficulties.
c.
The seller needs change.
d.
The buyer and seller negotiate a settlement
3. When a project is completed on time, the project team must accomplish all of the following activities
EXCEPT:
a.
use alternative dispute resolution
b.
capture and share lessons learned
c.
planning a smooth transition of deliverables into ongoing operations
d.
secure customer feedback and approval
4. The process of formalizing acceptance of the completed project deliverables is known as:
a.
product acceptance.
b.
system turnover.
c.
validate scope
d.
control scope
5. Which of the following is true concerning lessons learned on a project?
a.
Lessons learned can only be gathered from project team members.
b.
Lessons are only identified at the end of the project after learning has occurred.
c.
Lessons are the knowledge gained by team members as they perform the project.
d.
Lessons learned are always provided by the customer.
6. All of the following practices have proven effective for managing lessons learned in an organization
EXCEPT:
a.
creation of databases, shared folders or wikis that all workers can easily access.
b.
documenting all lessons learned only at the end of the project.
c.
coding of lessons learned to facilitate searches by future teams.
d.
assignment of a lessons learned database “owner” who reviews new lessons and
incorporates into existing lessons.
7. Any of the following attributes can serve as a useful factor for coding lessons learned EXCEPT:
a.
type of project
b.
stage in project life cycle
c.
issue it concerns
d.
lessons learned owner
8. Closure of a project generally entails all of the following activities EXCEPT:
a.
ensuring all work has been accomplished
b.
ensuring all resources have been reassigned
c.
ensuring all documentation is complete
d.
updating the project management plan
9. A project team attempting to close a project should review all of the following documents to ensure
that everything promised was delivered EXCEPT:
a.
the project charter
b.
the stakeholder register
c.
the work breakdown structure
d.
the project schedule
10. A project team attempting to close a project should review which of the following to ensure the
customers are satisfied with the project work?
a.
the project charter
b.
the customer feedback and scope verification
c.
the communication plan
d.
the project organization chart
11. Many organizations require the completion of a project close-out report upon completion of a project.
These reports typically include which of the following?
a.
a review of the project’s original justification
b.
a list of team members dismissed due to poor performance
c.
transcripts of team member conversations
d.
review of team building exercises
12. All of the following describe benefits associated with celebrating the completion of a project
EXCEPT:
a.
Celebrations can persuade team members to do just a bit more than they might otherwise.
b.
Celebrations provide an opportunity to recognize team member efforts.
c.
Celebrations mark transition points as people leave one project for another.
d.
Celebrations are held in conjunction with team performance reviews
ESSAY
1. Identify two actions a project manager can take to avoid terminating a project early. If these actions
aren’t effective, how should the project manager approach an early termination?
2. What is “validate scope” and why is it important to the project?
3. Project closing can have a significant impact on the members of the project team. Describe the
approach you would take to address the needs of your team members during this difficult period in the
life of the project.
