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12. The average accounts receivables balance is determined jointly by the volume of credit sales and
the days sales outstanding.
13. The four major elements in a firm’s credit policy are (1) credit standards, (2) credit terms, (3)
monitoring function, and (4) collection policy.
14. Credit associations and credit reporting agencies are two major sources of external credit
information on credit customers.
15. If you receive some goods on April 1 with the terms 3/20, net 30, June 1 dating, it means that you
will receive a 3 percent discount if the bill is paid on or before June 20 and that the full amount
must be paid 30 days after receipt of the goods.
16. Offering trade credit discounts is costly to a firm and as a result, firms that offer trade discounts
are usually those that are performing poorly and need cash quickly.
17. Inventory management focuses on three basic questions: (1) how many units to hold in stock, (2)
how many units of each item to order, and (3) at what point to reorder.
18. The central goal of inventory management is to provide sufficient incentives to ensure that the
firm never suffers a stock-out (i.e., runs out of an inventory item).
19. Inventory management is largely self-contained; that is, only minimum coordination among other
departments such as sales, purchasing, and production is required for successful inventory
management.
20. Generally, ordering costs are the single most important cost element in inventory management,
because they are greater in magnitude than carrying costs.
21. The economic order quantity is that order quantity which results in the minimum ordering costs.
22. If the unit sales of a firm double, the optimal order quantity as determined by the EOQ model will
also double.
23. If the forecasted sales or usage rate is not accurate, the EOQ model may not lead to efficient
inventory management.