66. A piece of code developed by a product vendor to address a software problem or to upgrade software is
called a software ____________________.
67. Hoax viruses use social ____________________techniques to make users take some action that simulates
the actual effects of a virus.
68. An attack that simultaneously floods a single system with requests from thousands of unwitting computers
is called a ______________________________ attack.
69. One preventative measure against a DDoS attack is to use ____________________ monitoring tools to
identify significant changes in traffic flow patterns.
70. Hackers sometimes solicit a legitimate user’s ____________________ from an unwitting help desk
administrator.
71. Because wireless access points are so easy and inexpensive to establish, many people at a business, school,
or other environment set up ____________________ access points outside the purview of technical
administrators without being aware of the necessary security requirements.
72. A critical infrastructure attack could potentially disrupt important systems and networks such as stock
market networks, systems of automatic teller machines, the power grid, water systems, hospital information
systems, or the ____________________ system.