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67. The source of overseas employees that provides the advantages of less cost and greater facility in the language is:
a.
host-country nationals.
b.
home-country nationals.
c.
third-country nationals.
d.
expatriates.
68. If General Motors, an American MNC, transferred Karl Hammer, a native German, from his assignment in Bonn to a
new assignment in Paris, Karl would then be considered a:
a.
home-country national.
b.
host-country national.
c.
third-country national.
d.
first-country national.
69. Rolls-Royce, headquartered in the United Kingdom, hires over _____ of its 38,900 employees abroad.
a.
10 percent
b.
25 percent
c.
34 percent
d.
51 percent
70. Annually, foreigners residing in the United States file about _____ of international patent applications.
a.
15 percent
b.
25 percent
c.
35 percent
d.
45 percent
71. A document issued by a government granting authority to a foreign individual to seek employment in that
government's country is a(n):
a.
visa card.
b.
allowance permit.
c.
work permit.
d.
passport.
72. Guest workers:
a.
are another name for home-country nationals.
b.
may involve substantial indirect costs.
c.
are not required to obtain a work permit.
d.
are used when adequate numbers of skilled workers are available.
73. Apprenticeship training in Europe directs a large number of youths into:
a.
managerial training.
b.
white-collar training.
c.
supervisory training.
d.
vocational training.
74. The _____ system of apprenticeship is one of the best in Europe.
a.
British
b.
Irish
c.
Dutch
d.
German
75. Foreign workers with H2B visas can come to the United States for a maximum of _____ months to perform
temporary, nonagricultural seasonal work that is onetime only.
a.
6
b.
9
c.
12
d.
18
76. Transnational teams tend to be:
a.
focused on projects that span multiple countries.
b.
comprised of members with generalized skills.
c.
homogenous.
d.
comprised of members from the same region.
77. Levi Strauss has identified all of the following as attributes of successful global managers EXCEPT:
a.
the ability to seize strategic opportunities.
b.
sensitivity to issues of diversity.
c.
interpersonal competency.
d.
the capability to manage a highly centralized organization.
78. Today women comprise around _____ of expatriates.
a.
20 percent
b.
30 percent
c.
40 percent
d.
50 percent
79. Which of the following is NOT a major component of expatriate adjustment?
a.
Economic alignment
b.
Family alignment
c.
Company alignment
d.
Country alignment
80. The first step in selecting individuals for an international assignment is:
a.
self-selection.
b.
to assess core skills.
c.
to assess augmented skills.
d.
to create a candidate pool.
81. Which of the following is the major reason for failure among expatriates?
a.
A spouse's inability to adapt
b.
A manager's personality
c.
Inability to cope with larger responsibilities
d.
Distaste for travel
82. In Japan, scratching your head is a sign of:
a.
comprehension.
b.
a lack of understanding.
c.
excitement.
d.
anger.
83. Which country is more focused upon competition and less on cooperation?
a.
The United States
b.
Japan
c.
Taiwan
d.
China
84. Individuals working internationally need to know as much as possible about all of the following host-country
characteristics EXCEPT:
a.
social and business etiquette.
b.
cultural values and priorities.
c.
political structure and current players.
d.
popular fashion trends.
85. Among the biggest problems for expatriates and foreign business travelers is:
a.
foreign exchange conversion.
b.
scheduling time off.
c.
driving on the other side of the road.
d.
communication.
86. Melanie Fitzpatrick is an American expatriate assigned to England. During a business meeting in London with
important local customers, one customer tells her that he wants to "table" the discussion on price. He probably means that:
a.
he wants to put off discussing price until later.
b.
he wants to discuss other items before discussing the price.
c.
he wants to discuss the price immediately.
d.
he never wants to discuss price openly.
87. When something is inconvenient to the _____, it is most likely downright impossible.
a.
Arabs
b.
French
c.
Chinese
d.
Indians
88. According to cross-cultural studies, nations tend to cluster according to similarities in all of the following cultural
dimensions EXCEPT:
a.
laws.
b.
work goals.
c.
values.
d.
job attitudes.
89. According to cross-cultural studies, _____ is more likely to encourage competition among employees.
a.
Japan
b.
the United States
c.
Taiwan
d.
China
90. The process of transition for an employee home from an international assignment is known as:
a.
expatriation.
b.
repatriation.
c.
magnetic travel.
d.
the Boomerang effect.
91. European managers, especially those in France, Germany, and Italy, tend to be _____ in their decision-making style
when compared with managers in the United States.
a.
more participatory
b.
less voluntary
c.
the same
d.
more autocratic
92. Japanese managers tend to be _____ in their decision-making style when compared with U.S. managers.
a.
more participatory
b.
the same
c.
more autocratic
d.
more likely to involve very few people
93. Which of the following questions would be the most important to ask if one was concerned about maximizing his/her
career benefits with a foreign assignment?
a.
How much will the assignment increase his/her salary?
b.
Will the assignment provide an opportunity to learn a new language?
c.
How many executives within his/her organization have a foreign-service assignment in their background?
d.
How long will the assignment last?
94. Disorientation that causes perpetual stress in people who settle overseas for lengthy periods of time is commonly
referred to as:
a.
future shock.
b.
culture shock.
c.
international disorientation.
d.
eustress.
95. Some studies show that _____ of employees leave their organizations within one or two years of returning from an
international assignment.
a.
15 percent
b.
20 percent
c.
35 percent
d.
50 percent
96. Repatriation is a process designed to:
a.
train expatriates prior to their first international assignment.
b.
help employees make the transition back home.
c.
adapt leadership and decision-making styles to the host country.
d.
reduce communication errors in foreign assignments.
97. Pay based on an expatriate’s home country’s compensation practices is known as:
a.
home-based pay.
b.
balance sheet scheduling.
c.
cost-of-living pay scaling.
d.
myopic earning.
98. The process of repatriation begins:
a.
with the notification that the foreign assignment is over and the expatriate will return home.
b.
when an employee returns home.
c.
before an employee leaves for an international assignment.
d.
when an employee requests it.
99. In collectivist societies such as Japan and Taiwan, pay plans focus on:
a.
individual performance.
b.
internal equity and personal needs.
c.
weekly or monthly salary guarantees.
d.
non-financial incentives.
100. A system whereby expatriates are given a portion of their pay in the local currency to cover their day-to-day
expenses and a portion of their pay in their home currency to safeguard their earnings from changes in inflation or foreign
exchange rates is known as:
a.
host-based pay.
b.
localization.
c.
split pay.
d.
home-based pay.
101. Among the following countries, which has the highest hourly wages?
a.
The United States
b.
Japan
c.
Sweden
d.
Germany
102. Adapting pay and other compensation benefits to match that of a particular country is known as:
a.
localization.
b.
split pay.
c.
host-based pay.
d.
home-based pay.
103. In using the balance sheet approach to compensating expatriate managers, the term "incentives" refers to the concept
of:
a.
paying essentially the same as home-country counterparts are paid in similar jobs.
b.
compensating the managers for separation from family and friends.
c.
covering moving, storage, and educational expenses.
d.
offsetting the higher costs of overseas goods, services, and housing.
104. In using the balance sheet approach to compensating expatriate managers, the term "differentials" refers to the
concept of:
a.
paying essentially the same as to home-country counterparts in similar jobs.
b.
compensating the person for separation from family and friends.
c.
covering moving, storage, and educational expenses.
d.
offsetting the higher costs of overseas goods, services, and housing.
105. Which of the following is NOT one of the five steps related to calculating the ROI of an international assignment?
a.
Defining the assignment’s objectives
b.
Developing an equation that converts qualitative behavior into quantifiable
measurements
c.
Prioritizing qualitative mechanisms and aspects
d.
Evaluating the expatriate’s performance
106. The most active international union organization is the:
a.
European Labour Organization.
b.
International Labour Organization.
c.
European Trade Union Confederation.
d.
International Trade Union Confederation.
107. Which of the following groups of individuals tends to be in the best position to evaluate their own performance?
a.
Expatriates
b.
Chief executive officers
c.
Middle-level managers
d.
Technicians
108. China has:
a.
one union.
b.
two unions.
c.
three unions.
d.
four unions.
109. A specialized agency of the United Nations that researches and endorses labor standards is called:
a.
the World Trade Organization.
b.
the International Labour Organization.
c.
the Congress of Industrial Organizations.
d.
the Center for Collective Bargaining.
110. Only ____ percent of people globally are covered by any sort of social insurance programs.
a.
25
b.
10
c.
15
d.
20
111. A very high level of worker participation in management is found in Germany, where national law requires that labor
be part of the boards of directors of companies. This participative arrangement is called:
a.
German unionization.
b.
worker councils.
c.
shop steward movement.
d.
codetermination.
112. A domestic firm, like Honda, General Electric, or Procter & Gamble, that builds on existing capabilities to penetrate
overseas markets is an example of a(n) _____ corporation.
a.
transnational
b.
international
c.
multinational
d.
global
113. What are the primary differences among international, multinational, global, and transnational corporations?
114. A company has three basic sources to use when staffing its foreign operation. Name the three sources of overseas
managers and state the advantages and disadvantages of each.
115. What are the steps involved in selecting individuals for an international assignment?
116. Discuss the five essential elements of training and development programs and how they prepare employees for
working internationally.
117. Describe helpful guidelines in repatriating employees from an overseas assignment.
118. Define and describe the balance sheet approach used by many MNCs to calculate the compensation they wish to
offer to their expatriates.
