Chapter 14 In a sequential interview, candidates meet individually with two or

50. When writing a resignation letter to your employer, you should

a.

allow more than the standard two–week notice if you have a high or responsible position within the company.

b.

offer thanks and end with a forward-looking statement.

c.

remind the employer of your contributions.

d.

All answer choices are correct.

Easy

p. 497

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Preparing Additional Employment Documents

Bloom’s: Knowledge

51. A job interview is a two-street. The employer will be judging you, and you will be evaluating the employer.

a.

True

b.

False

True

Easy

p. 474

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Purposes and Types of Employment Interviews

Bloom’s: Knowledge

52. As a job candidate, the purposes of an interview are to convince the employer of your potential, learn more about the

job and the company, and expand on the information on your résumé.

a.

True

b.

False

True

Easy

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Preparing Additional Employment Documents

Bloom’s: Knowledge

53. Hiring/placement interviews are typically conducted before screening interviews.

a.

True

b.

False

Easy

p. 475

54. Many screening interviews occur on the telephone.

a.

True

b.

False

True

Easy

p. 475

55. The most common format for hiring/placement interviews is the sequential interview.

a.

True

b.

False

One-on–one interviews are the most common type of hiring/placement interviews.

Easy

p. 475

56. If a company is conducting a panel interview, a job candidate should establish eye contact with only the person who

asked the question.

a.

True

b.

False

Easy

p. 475

57. A sequential interview is usually shorter than a one–on–one interview.

a.

True

b.

False

Easy

p. 476

58. Because online interviews are typically conducted using webcams and videoconferencing software, applicants do not

need to worry about their appearance, nonverbal behaviors, or eye contact.

a.

True

b.

False

p. 475

59. Most employers contact job applicants by e-mail to set up interviews.

a.

True

b.

False

Easy

p. 477

60. During your job search, you should treat any call from an employer just like an interview.

a.

True

b.

False

True

Easy

p. 478

61. One of the most important steps in effective interviewing is researching the target company.

a.

True

b.

False

True

Easy

p. 476

62. Before your interview you should study the job opening, identify key needs, and then develop matching success

stories that emphasize your most strategic skills, areas of knowledge, strongest personality traits, and key

accomplishments.

a.

True

b.

False

True

Easy

p. 480

63. Don’t worry about what information is available about you online because this information is irrelevant to the job

search.

a.

True

b.

False

Easy

p. 480

64. On the day of your interview, you should arrive at least 30 minutes prior to the scheduled appointment.

a.

True

b.

False

Easy

p. 478

65. When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a

handshake.

a.

True

b.

False

Easy

p. 481

66. One of the best ways to overcome fear is to know what happens in a typical interview.

a.

True

b.

False

True

Easy

p. 481

67. When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate

answers.

a.

True

False

Easy

p. 481

b.

False

68. To avoid coming across as tentative in an interview, always answer a question even if you don’t understand it.

a.

True

b.

False

Easy

p. 483

69. When answering interview questions, always aim your responses at the key characteristics interviewers seek.

a.

True

b.

False

True

Easy

p. 483

70. To demonstrate your humility, openly share at least one personal weakness with the interviewer.

a.

True

b.

False

Easy

71. When responding to the question Tell me about yourself, focus on personal information such as your hometown,

family, and hobbies.

a.

True

b.

False

Moderate

p. 485

72. To respond effectively to behavioral questions, use the storytelling technique to relate a success story about a recent

educational or work situation or task.

a.

True

b.

False

True

experiences.

Easy

pp. 488-489

73. A job applicant should never answer an illegal or inappropriate interview question.

a.

True

b.

False

Easy

p. 483

74. At the end of an interview, you will usually be asked if you have any questions. The most effective response is No to

avoid sounding too eager.

a.

True

b.

False

Easy

p. 490

75. The first thing you should do after an interview is to contact your references.

a.

True

b.

False

Easy

p. 491

76. Sending a thank-you note after an interview is a social nicety that distinguishes you from other candidates, but thank-

you messages carry little weight in the hiring process.

a.

True

False

go ahead and answer the question.

Easy

p. 489

b.

False

77. An appropriate statement to include in a thank-you message is Thank you for taking the time to interview me.

a.

True

b.

False

Moderate

p. 492

78. If you’ve been interviewed by more than one person, send one thank-you note to the person who appeared to be in

charge.

a.

True

b.

False

Easy

p. 492

79. Always ask permission before submitting someone’s name as a reference.

a.

True

False

Easy

p. 492

b.

False

80. When asking a previous supervisor to write a letter of recommendation, you would be smart to provide the supervisor

with a detailed description of your target job, the recommendation deadline, and copies of your résumé and college

transcript.

a.

True

b.

False

True

Easy

p. 492

81. If you don’t hear from the interviewer within five days, the best follow up is a phone call to the interviewer to inquire

about the decision and to indicate your extreme desire for the job.

a.

True

b.

False

Easy

p. 494

True

Easy

p. 492

82. If you have submitted a résumé and cover letter, you will not be required to fill out a job application form.

a.

True

b.

False

83. When completing a job application form, always leave any items blank that do not apply.

a.

True

b.

False

Easy

p. 495

84. Fill out a job application form using a pencil to allow for easy erasure of mistakes, clear handwriting, and dark

lettering.

a.

True

b.

False

Easy

p. 495

85. If asked for the position desired on a job application form, answer with Anything or Open to increase your odds of

securing a position.

a.

True

False

Easy

p. 495

b.

False

86. If your résumé or application generates no response within a reasonable time, you should consider sending a short

follow-up e-mail or letter to emphasize your qualifications or to add new information.

a.

True

b.

False

True

Easy

p. 495

87. When you are rejected for a job that you considered perfect, you should give up on this company and move rapidly to

identify similar positions in other organizations.

a.

True

b.

False

Easy

False

Moderate

p. 495

88. Even though you will likely receive and accept your job offer via telephone, you should send the employer a letter or

e-mail to document your acceptance of the job.

a.

True

b.

False

Easy

p. 496

89. Once you have resigned in a meeting with your supervisor, you do not need to document your resignation in a letter or

e-mail.

a.

True

b.

False

Easy

p. 497

90. A resignation letter typically includes a two-week notice. However, if you hold a management position, you should

provide your employer a longer notice.

a.

True

b.

False

True

Easy

p. 497

91. Many companies now use ____________________ interviews to save time and money by eliminating less-qualified

candidates before scheduling face-to-face interviews.

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Purposes and Types of Employment Interviews

Bloom’s: Knowledge

92. ____________________ interviews occur when a company interviews several candidates for the same position at the

same time.

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Purposes and Types of Employment Interviews

Bloom’s: Knowledge

93. A(n) ____________________ interview is meant to test a candidate’s reactions during nerve-racking situations.

impossible time limit, and asking rapid-fire questions.

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Purposes and Types of Employment Interviews

Bloom’s: Knowledge

94. To feel confident and to sell your qualifications, you should prepare and practice ____________________ stories that

provide specific examples of your educational and work-related experience to showcase your qualifications and

Preparing Additional Employment Documents

Bloom’s: Knowledge

achievements.

95. Examples of positive ____________________ messages for the interview process include arriving on time, dressing

professionally, controlling your body movements, exhibiting good posture, using effective eye contact, smiling

appropriately, and listening attentively.

96. Your interviewer says to you Describe a time when… or Tell me about a time when… These phrases are openings for

a(n) ____________________ question.

97. Following an interview you should send a(n) ____________________ note, e-mail, or letter to the individual(s) who

interviewed you.

98. To provide the best possible recommendation of you to a potential employer, your ____________________ need

information about the company and position.

99. Some job candidates who are declining a job offer choose to write a(n) ____________________ message to thank the

employer for the job offer and to formally refuse the position.

100. You should write a formal ____________________ letter to confirm the exact date you will terminate your

employment when it is a position you have held for an extended period.