189. At the beginning of the year, Randy Company initiated a quality improvement program. The program was
successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program,
the following data were collected for the current and preceding years:
Required:
Compute each category of quality costs as a percentage of sales for each year.
How much has profit increased as a result of quality improvements?
If quality costs can be reduced to 2.5 percent of sales, how much additional profit would result?
Appraisal: Materials inspections, product inspections
Internal failure: Scrap, rework
External failure: Product warranty
Preceding Year
Current Year
Prevention costs
0.12%
0.18%
Appraisal costs
0.80%
0.84%
Internal failure costs
1.90%
1.44%
External failure costs
3.00%
2.40%
Prevention costs $6,000/$5,000,000; $9,000/$5,000,000
Appraisal costs ($15,000 + $25,000)/$5,000,000; ($12,000 + $30,000)/$5,000,000
Internal failure costs ($80,000 + $15,000)/ $5,000,000; ($60,000 + $12,000)/$5,000,000
External failure costs $150,000/$5,000,000; $120,000/$5,000,000
b.
$48,000 = $291,000 – $243,000
c.
$118,000 = $243,000 – (2.5% ´ $5,000,000)