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1. Which of the following is true concerning burnout?
a.
Burnout is something that simply happens to you suddenly.
b.
Professionals that limit themselves to one type of activity are less susceptible to burnout than those who
perform a variety of tasks.
c.
The chances for burnout are less if the person is younger, impulsive, impatient, and dependent on others for
approval and affection.
d.
Burnout is the result of severe, prolonged, and mismanaged stress.
2. Definitions of burnout have the following common cores EXCEPT
a.
physical, emotional, and mental exhaustion.
b.
a negative shift in responses to others characterized by depersonalization, negative attitudes toward clients,
decline of idealism, and general irritability.
c.
feelings of being helpful and hopeful.
d.
personal feelings of depression, loss of morale, feelings of isolation, reduced productivity, and decreased
capacity to cope.
3. Individual, or personal sources of stress include
a.
the attitudes and characteristics of the helper.
b.
the quality of working relationships with colleagues.
c.
the physical aspects of the work setting.
d.
the reality of having too much work to do in too little time.
4. Joe is employed at an organization in which there is poor management and little supervision. He seldom receives
positive feedback for his work and is expected to meet unreasonable demands. Joe is a high risk for burnout due to
a.
personal stress.
b.
organizational stress.
c.
individual stress.
d.
environmental stress.
5. Steve feels relief when a client cancels. His attendance at staff meetings is irregular and he tends to psychologically
withdraw when he is there. His wife and children are also feeling the effects of his work situation since he feels
overwhelmed by the demands of family life and has become indifferent to their needs. Steve is suffering from which of
the following types of burnout?
a.
Physical
b.
Intellectual
c.
Emotional
d.
Interpersonal
6. Most helpers enter their profession with a high degree of
a.
stress.
b.
idealism.
c.
frustration.
d.
depersonalization.
7. Impaired practitioners experience all of the following EXCEPT
a.
have lost the ability to resolve stressful events.
b.
contribute to the suffering of the client rather than alleviating it.
c.
do not experience burnout and fragmentation.
d.
are ethically bound to recognize and deal with their impairment.
8. According to rational emotive behavior therapy, an irrational belief that could lead to burnout in the helping field would
be the idea that all of the following take place EXCEPT
a.
it is necessary for a helping professional to be loved or appreciated by every client.
b.
the helping professional must be thoroughly competent and successful in his or her job in order to feel
worthwhile.
c.
it is awful and catastrophic when clients and the workplace do not meet the expectations of the helping
professional.
d.
there is not a right, precise, and perfect solution to human problems and it will not be catastrophic if that
solution is found.
9. Recognizing the signs toward a path of impairment and striving to lessen the consequences to both the professional and
the client involves
a.
self-assessment, an openness to change, and an action plan with a commitment to change.
b.
being aware of the dangers of burnout, therefore being immune to it.
c.
being financially and psychologically compensated for the emotional and physical depletion that results from
over-scheduling.
d.
taking work-related vacations to couple professional commitments with recreation.
10. A way of taking control over the possibility of professional burnout is to do all of the following EXCEPT
a.
look at expectations to determine whether they are realistic.
b.
not look into finding other sources of meaning besides work.
c.
focus on aspects of work that can be changed.
d.
rearrange the work schedule to reduce stress.
11. Gary works in an agency that is short-staffed and is continuously being asked to work an overloaded schedule. He
feels overwhelmed by the job and is exhausted by the time he leaves work. Recently, Gary sought help through a
counselor for managing his stress. The first step he needs to take to develop an effective stress-management program is
a.
altering stress-inducing behavior patterns.
b.
avoiding stressors.
c.
self-monitoring.
d.
using cognitive approaches to challenge irrational beliefs.
12. According to rational emotive behavior therapy, the stress suffered by the helping professional would be the result of
a.
the interpretation of events, which are seen to be more important than what occurs in reality.
b.
the reality of working in a dysfunctional environment.
c.
one’s emotional state.
d.
incompetent supervisors.
13. One who practices rational emotive behavior therapy would be considered a _____ therapist.
a.
psychodynamic
b.
cognitive
c.
humanistic
d.
systems-oriented
14. There has been a great deal of friction among staff members at a local community mental health agency due to
policies and procedures that are widely regarded as unfair. At weekly staff meetings, an inordinate amount of time is spent
discussing superficial matters, yet no time is allotted to discuss the staff’s real concerns. This is referred to as
a.
a wise management strategy.
b.
the A-B-C Theory of agency management.
c.
a hidden agenda.
d.
the tip of the iceberg effect.
15. All of the following actions could be taken by an agency to help its staff members stave off burnout EXCEPT
a.
provide child care at the job site.
b.
create support groups.
c.
offer counseling for staff members.
d.
refuse to confront the conflicts or frictions.
16. According to the text, organizations that offer practitioners _____ will decrease and prevent the risk of organizational
burnout.
a.
some degree of job autonomy, self-direction, and independence
b.
little or no job autonomy, but a great deal of personal autonomy
c.
flex time
d.
opportunities to travel
17. To retain your vitality as a person and as a professional, you must first realize that
a.
you can easily find another job if the one you have is draining you of energy.
b.
all jobs usually lead to burnout, so complaining only makes matters worse.
c.
there are limits to your ability to give to others.
d.
a positive attitude at work will protect you from experiencing any job-related stress.
18. Self-care is not a(n)
a.
narcissistic luxury.
b.
human requisite.
c.
ethical imperative.
d.
clinical necessity.
19. From an Adlerian perspective, there are five major life tasks that are a basic part of healthy functioning. They are
a.
biological functioning, moral development, spiritual growth, emotional development, and cognitive
development.
b.
spirituality, self-direction, work and leisure, friendship, and love.
c.
early recollections, basic mistakes, the family constellation, birth order, and social interest.
d.
psychosexual functioning, social development, behavior, cognition, and emotional maturity.
20. __________ can be discovered by examining your attitudes and personal characteristics as a helper.
a.
Cognitive therapists
b.
Rational emotive behavior therapy
c.
Stress management
d.
Individual stressors
21. __________ help people become aware of their cognitions (the dialogue that goes on within us) and how their
thinking affects how they feel and act.
a.
Cognitive therapists
b.
Rational emotive behavior therapy
c.
Adlerian therapy
d.
Individual stressors
22. __________ explains the relationship among events, beliefs, and feelings.
a.
Rational emotive behavior therapy
b.
Adlerian therapy
c.
A-B-C theory of irrational thinking
d.
Stressors
23. Aaron T. Beck developed __________ as a result of his research on depression.
a.
Adlerian therapy
b.
cognitive therapy
c.
rational emotive behavioral therapy
d.
A-B-C theory
24. A number of systematic errors in reasoning may lead to faulty assumptions and misconceptions, which are termed
a.
cognitive distortions.
b.
cognitive therapy.
c.
rational emotive behavior therapy.
d.
cognitive fallacies.
25. __________ is a process of holding extreme beliefs on the basis of a single incident and applying them inappropriately
to dissimilar event or settings.
a.
Minimization
b.
Magnification
c.
Selective abstraction
d.
Overgeneralization
26. Define irrational beliefs and briefly explain how this leads to stress.
27. List 2-3 self-defeating internal dialogues and briefly explain how to change them.
28. Examine 2-3 cognitive distortions and explain how to change these distortions.
29. Illustrate a method to dispute 2-3 unfounded beliefs.
30. Define burnout. Explain the relationship between stress and burnout and list 2-3 stress management preventions.
