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33. refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of
others.
a.
Commitment
b.
Influence
c. Compliance
d.
Resistance
34. Paul, a salesman at an apparel store, did not close as many sales as was expected. Hence, his supervisor
withheld
his monthly incentive.
I
n
1he
given
scenario
,
Paul'
s
supetVisorpossesses:
a. referent
power.
b. expert
power.
c. coerc1ve
power.
d. legitimate power.
35. Which of the following statements is true of coercive power of
leaders?
a.
It
refers to the power that sterns from the authority to bestow rewards on other
people.
b.
It
is the negative side
oflegitirnate
and reward
power.
c.
It
refers to authority resulting from a leader's special knowledge or
skill.
d.
It
depends on a
leader's
personal characteristics rather than on a formal
title.
36. When workers admire a supervisor because of the way he or she deals with them, the influence is based
on:
a. legitimate power.
b. reward
power.
c. coerc1ve
power.
d. referent
power.
37.
,a
follower response to the use of power, means that people follow the directions of the person with
power,
whether or not they agree with those
directions.
a. Compliance
b.
Resistance
c.
Influence
d. Commitment
38. The , a leader frame of reference, views organizations as arenas of ongoing conflict or tension over
the
allocation of scarce
resources.
a. political
frame
b. human resource
frame
c. structural
frame
d. symbolic
frame
39. The , a leader frame of reference, views an organization as a rational system and strives for clarity
of
direction and control of
results.
a. political
frame
b. structural
frame
c. human resource
frame
d. symbolic
frame
40. In the context of follower responses to the use of power, the act of disobeying orders or deliberately
avoiding
carrying out instructions is known as .
a.
resistance
b.
advocacy
c. commitment
d. compliance
41. Which of the following is a principle for asserting leader
influence?
a. Using your wealth to bribe
followers
b. Rarely asking for what you
want
c. Avoiding the use of rational
persuasion
d. Relying on the rule of
reciprocity
42. Leaders who use a wider variety of influence tactics are typically perceived as
having:
a. having high
resistance.
b. lesser
determination.
c. control over information.
d. greater
power.
43. Which of the following is one of the political tactics for asserting leader
influence?
a. Narrowing
networks
b. Not asking for what you
want
c. Seeking arbitration
d. Using rational
persuasion
44. Research indicates that most people feel a sense of obligation to give something back in return for favors others
do
for them. In the context of the principles for asserting leader influence, which of the following principles should a
leader employ to exploit the given research
fmding?
a. Asking for what you
want
b. Relying on the rule of
reciprocity
c. Asserting formal
authority
d. Developing allies
45. In the context of the principles for leader influence, means using facts, data, and logical arguments
to
convince others that a proposed idea or request is the best way to complete a task or accomplish a desired
goal.
a. the rule of
reciprocity
b. rational
persuasion
c. developing allies
d. appealing to a
vision
46. have an emotional impact on people and inspire them to do more than they would normally do,
despite
obstacles and personal
sacrifice.
47. One of the features of is that their source of influence comes from personal characteristics rather than a
formal position of authority.
48. refers to the potential ability of one person in an organization to influence other people to bring
about
desired
outcomes.
49. Followers accept the of formal leaders to set goals, make decisions, and direct
activities.
50. is authority based on personality characteristics that command followers' attention, respect, and admiration
so
that they want to emulate the
leader.
51. Follower responses to the use of power include compliance, , and
commitment.
52. In a , a leader frame of reference, leaders rely heavily on the power and authority granted through
their
organizational position to influence others, and they emphasize clear job descriptions, rules and procedures,
and
administrative
systems.
53. According to the , a leader frame of reference, leaders perceive the
organization
as a system of
shared
meaning and
values.
54. Power is realized through the processes of politics and .
55. involves activities to acquire, develop, and use power and other resources to obtain desired future
outcomes
when there is uncertainty or disagreement about
choices.
56. How can a leader increase power through political
activity?
57. Describe coalitional
leadership.
58. Briefly describe power in an
organization.
59. Briefly describe referent power of
leaders.
60. Briefly describe the human resource frame
ofleader orientation.
61. Discuss transformational
leadership.
62. Discuss the six tactics for asserting leader
influence.
