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1. _____ is a multifaceted approach combining direct and indirect services to help community members live more
effectively and to prevent the problems most frequently faced by those who use the services.
a.
Group counseling
b.
Community counseling
c.
Client advocacy
d.
Preventative education
2. Marilyn’s 5-year-old daughter has the flu and needs to be admitted to the hospital for dehydration. Marilyn wants to
stay overnight with her in the hospital, but the head nurse refuses her request. When Marilyn comes to you for help, you
find out the hospital procedure for overnights, discuss this with Marilyn, and decide that you both should try to approach
the head nurse about the situation. In this instance, you are using which of the following indirect client services?
a.
Outreach activities
b.
Client advocacy
c.
Confronting ethical issues
d.
Networking
3. Becoming a culturally competent helper requires being open to
a.
indigenous health and healing practices.
b.
psychodynamic explanations for clients’ irrational behavior.
c.
higher malpractice insurance premiums.
d.
working longer hours in one’s office and doing more paperwork.
4. Any indigenous healing practices may
a.
cause helpers to feel a heightened sense of anxiety.
b.
benefit the helper’s self-care program.
c.
require helpers to abandon their own religious or spiritual values.
d.
may be unethical and illegal.
5. Who is likely to receive the greatest benefit from direct community services?
a.
Teenagers participating in an AIDS awareness/prevention workshop
b.
A heroine addict
c.
The leader of a gang
d.
A child abuser
6. All of the following are considered as alternative helping roles EXCEPT
a.
advocate.
b.
diagnostic expert.
c.
facilitator of indigenous support systems.
d.
change agent.
7. The outreach approach includes educational endeavors of all of the following EXCEPT
a.
skills training.
b.
education of the community.
c.
consultation.
d.
change agent.
8. The goal of the community approach is to
a.
provide long-term therapy for individual clients.
b.
implement managed care in all agency settings.
c.
educate the public and attempt to change the attitudes of the community toward mental-health programs.
d.
focus on individual client change.
9. Helpers who participate in social and political activism are carrying out which of the following roles?
a.
Outreach
b.
Client advocacy
c.
Paraprofessional intervention
d.
Preventive education
10. Which of the following is NOT a task practitioners might be involved in when educating the community?
a.
Supporting the needs of minority groups in the community
b.
Initiating programs aimed at preventing problems
c.
Developing strategies to deal effectively with poverty, drug and alcohol abuse, child sexual/physical abuse,
child neglect, and domestic violence
d.
Evaluating human-service programs to assess student understanding
11. All of the following groups of people might be reluctant to seek professional counseling or therapy EXCEPT
a.
ethnically diverse clients.
b.
people in rural environments.
c.
older adults.
d.
married couples in distress.
12. Today, helpers are encouraged to become_____ to reform social systems and ameliorate unnecessary suffering.
a.
political candidates
b.
environmental change agents
c.
environmental activists
d.
political activists
13. Practitioners must remember that before people can be motivated toward growth and actualization
a.
they must be well-off financially.
b.
they must be well educated.
c.
their basic needs must be met.
d.
their wants should be fulfilled.
14. A __________ is a number of people who share a distinct location, belief, interest, activity, or other characteristic that
clearly identifies their commonality and differentiates them from those not sharing it.
a.
community
b.
advocate
c.
adviser
d.
helper
15. __________ describes a diverse pool of human services workers and community health workers with varying levels of
education and training whose primary duties revolve around serving individuals within their community and serving the
community as a whole.
a.
Community agency
b.
Community education
c.
Community workers
d.
Community perspective
16. A __________ requires helpers to design interventions that go beyond the office. It takes a paradigm shift for helpers
trained in individual helping models to learn to identify the community as the client.
a.
community workers
b.
community change agent
c.
community perspective
d.
community orientation
17. A process that considers both individual and environmental factors is consistent with the __________, which began in
the 1950s and was based on the premise that human problems result primarily from failures in the social system.
a.
community health care agency movement
b.
community workers movement
c.
community medical health movement
d.
community mental health movement
18. Proactive efforts carried out by counseling professional in response to institutional, systemic, and cultural
impediments to their clients' well-being defines
a.
advocacy.
b.
adviser.
c.
change agent.
d.
consultant.
19. The role of __________ is similar to that of consultant. It differs in that the community worker in this role initiates the
discussion with clients about ways to deal with environmental problems that contribute to their personal problems.
a.
consultant
b.
adviser
c.
facilitator
d.
change agent
20. The __________ differs from the traditional model used in the helping professions in the sense that the community
worker does not wait for people to come in for help.
a.
community approach
b.
indirect approach
c.
social assistance approach
d.
outreach approach
21. A shift in thinking toward __________ is slowly gaining recognition in the counseling profession.
a.
client advocacy
b.
therapist advocacy
c.
client idealism
d.
client understanding
22. __________ is essential in understanding the cultural relevance and appropriateness of advocacy interventions as
counselors bring their own attitudes and beliefs to the sociopolitical history of their communities.
a.
Cultural distance
b.
Religious advice
c.
Multicultural competence
d.
Spiritual attitude
23. Stabilization for a client often includes all of the following EXCEPT
a.
housing.
b.
food.
c.
money.
d.
self-exploration.
24. Not all practitioners have the same areas of interest and expertise. When working in community intervention,
practitioners should possess all of the following EXCEPT
a.
have the ability to connect with the community whether or not they have the ability to connect community
members with each other.
b.
are familiar with resources within the community.
c.
have a basic knowledge of the cultural background of their clients.
d.
are able to alter the types of strategies and services they use with clients.
25. A counselor working with a group of traumatized veterans who served in Iraq and Afghanistan may encourage these
clients to join her in a public awareness campaign to educate the community about PTSD. This counselor is working in
which alternate role?
a.
Change agent
b.
Consultant
c.
Advocate
d.
Adviser
26. The helping professions must recognize that many problems reside outside the person. Due to this, alternative roles to
traditional helping models will benefit clients. List 2-3 alternative roles and explain their benefits.
27. Many school counselors are caught in the "nice counselor syndrome." List and briefly explain 2-3 of the
recommendations to avoid this.
28. Describe direct and indirect client services and briefly explain the difference between them.
29. Describe 2-3 tasks practitioners might be involved in when educating the community. Describe the importance of each
task.
30. List 2-3 tasks practitioners might be involved in when educating the community. Describe the importance of each task.
