94.
One way to potentially prevent problems associated with too much cohesion is to formally
institute the role of a(n) _____, who would be responsible for evaluating and challenging
prevailing points of view in a constructive manner and also bringing in fresh perspectives
and ideas to the team.
95.
Which of the following refer(s) to the degree to which members believe that the team can
be effective across a variety of situations and tasks?
96.
Which of the following refer(s) to the level of common understanding among team
members with regard to important aspects of the team and its tasks?
97.
_____ memory refers to how specialized knowledge is distributed among members in a
manner that results in an effective system of memory for the team.
98.
In a project team at Kaizen International, everyone focuses on his or her specialty and
what they do best. Members know exactly where they can go to get information when
there are gaps in their knowledge, and this team produces synergistic results. This shows
that the project team at Kaizen has an effective:
99.
Which of the following refer(s) to the degree to which teams are capable of remaining
together as ongoing entities?
100.
Teamwork processes have a _____ effect on team commitment.
101.
Training that provides students or employees with the knowledge, skills, and abilities
necessary to be a high performing team member are considered ______ because they can
be used in many different situations rather than in just one or two specific situations.
102.
The idea behind _____ is that team members can develop shared mental models of what is
involved in each of the roles in the team and how the roles fit together to form a system.
103.
Cross-training may involve instructions at three different levels of depth. These levels are:
104.
Richard’s team has been assigned the task of organizing an exhibition for companies
selling home appliances. Richard ensured that each member of the team had an
opportunity to observe other members perform their roles. This type of cross-training is
termed:
105.
Which of the following levels of cross-training involves team members observing how
other members perform their roles?
106.
The deepest level of cross-training involves _____, which gives members actual experience
carrying out the responsibilities of their teammates.
107.
Which of the following is a type of team process training?
108.
Which of the following is
true
about competency in conflict resolution?
109.
An employee with an excellent teamwork competency would be skilled in all of the
following
except:
110.
Which of the following competencies coordinates and synchronizes activities among team
members?
111.
Monitoring, evaluating, and providing performance-related feedback is associated with
which of the following?
112.
_____ is normally conducted by a consultant and intended to facilitate the development of
team processes related to goal setting, interpersonal relations, problem solving, and role
clarification.
113.
Ryan and Heather are members of the marketing team at Model Industries, Inc. (MII),
responsible for generating ideas for new marketing strategies. Burt has done a
phenomenal job in gathering information necessary to help the team understand the
desires and needs of the client. All things being equal, Heather has the best record of
making good recommendations to Jeremy, vice president of marketing. Ryan can make
some good recommendations, but sometimes his recommendations are completely off
base. Usually, Jeremy pays careful attention to what Heather has to say, but generally
does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has
been meeting with the vice president of operations and other members of the executive
team to gain support for their request to increase the marketing budget.
According to research, the best way for Burt, Ryan, and Heather to improve their team
hierarchical sensitivity would be to implement _____.
114.
Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc.
(MII), responsible for generating ideas for new marketing strategies. Burt has done a
phenomenal job in gathering information necessary to help the team understand the
desires and needs of the client. All things being equal, Heather has the best record of
making good recommendations to Jeremy, vice president of marketing. Ryan can make
some good recommendations, but sometimes his recommendations are completely off
base. Usually, Jeremy pays careful attention to what Heather has to say, but generally
does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has
been meeting with the vice president of operations and other members of the executive
team to gain support for their request to increase the marketing budget.
Burt’s action would contribute to which factor in effective decision making at MII?
115.
Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc.
(MII), responsible for generating ideas for new marketing strategies. Burt has done a
phenomenal job in gathering information necessary to help the team understand the
desires and needs of the client. All things being equal, Heather has the best record of
making good recommendations to Jeremy, vice president of marketing. Ryan can make
some good recommendations, but sometimes his recommendations are completely off
base. Usually, Jeremy pays careful attention to what Heather has to say, but generally
does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has
been meeting with the vice president of operations and other members of the executive
team to gain support for their request to increase the marketing budget.
The decision-making records of Heather and Ryan reflect which factor in effective
decision making at MII?
116.
Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc.
(MII), responsible for generating ideas for new marketing strategies. Burt has done a
phenomenal job in gathering information necessary to help the team understand the
desires and needs of the client. All things being equal, Heather has the best record of
making good recommendations to Jeremy, vice president of marketing. Ryan can make
some good recommendations, but sometimes his recommendations are completely off
base. Usually, Jeremy pays careful attention to what Heather has to say, but generally
does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has
been meeting with the vice president of operations and other members of the executive
team to gain support for their request to increase the marketing budget.
Jeremy’s tendency to listen to Heather and ignore Ryan reflects which factor in effective
decision making?
117.
Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc.
(MII), responsible for generating ideas for new marketing strategies. Burt has done a
phenomenal job in gathering information necessary to help the team understand the
desires and needs of the client. All things being equal, Heather has the best record of
making good recommendations to Jeremy, vice president of marketing. Ryan can make
some good recommendations, but sometimes his recommendations are completely off
base. Usually, Jeremy pays careful attention to what Heather has to say, but generally
does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has
been meeting with the vice president of operations and other members of the executive
team to gain support for their request to increase the marketing budget.
Heather is engaging in which of the boundary-spanning processes?
118.
A special surveillance and rescue team is being deployed to counter the menace of pirates
in the Indian Ocean. Nick, Sid, Leah, and Kevin are the core members of the team. Nick
was elected as the leader of the team. Sid is responsible for monitoring the team’s
progress toward its goals. Kevin took on the role of motivator and confidence builder for
the team. This team has worked together before and has developed a high level of
common understanding regarding the team and its mission. Members also strongly believe
that the team can be effective across a variety of situations and tasks. As a standard
practice, before deployment, the team members observe how other members perform their
roles by shadowing and going through simulations.
Sid’s role of monitoring the team’s progress contributes to which of the following
teamwork processes?