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Chapter 12: Project Communication and Documentation
106. All of the following are guidelines for preparing project reports to help ensure usefulness and value to the
recipients except
a. Make reports concise, readable, and understandable.
b. Use short, understandable sentences rather than compound, complex, paragraph-length sentences.
c. Put the most important points first and use graphics where possible.
d. Pay more attention to the content of the report than to the format; inconsistent spacing, fonts. etc. do not matter.
Chapter 12: Project Communication and Documentation
107. It is good practice to put on each page of each type of document: any of the following except
a. a list of the changes made to the document.
b. a list of the changes made to the document.
c. a sequential revision number.
d. the initials of the person who made the changes.
108. A defines the generation and distribution of project documents among project stakeholders throughout
the project.
a. project document plan
b. project communication plan
c. project revision plan
d. project performance plan
Chapter 12: Project Communication and Documentation
109. A identifies the various documents, who is responsible for creating each document, by when or how
frequently the document must be distributed, to whom each document is to be distributed, and what action
each recipient is expected to take.
a. project document plan
b. project communication plan
c. project revision plan
d. project performance plan
110. The often includes sponsor or customer requirements for specific documents, including frequency, the
need for customer approvals, and who in the customer organization should receive copies of which
documents.
a. project document plan
b. project communication plan
c. project charter or contract
d. project performance plan
Chapter 12: Project Communication and Documentation
111. For any external resources that are used on the project, such as subcontractors, consultants, or vendors, the
will define requirements regarding documentation, approvals required, and distribution and include such
requirements in subcontracts or purchase orders.
a. customer
b. project organization
c. project manager
d. project team
Chapter 12: Project Communication and Documentation
112. Possible elements of a include documents, author or originator or person responsible for creating the
documents, required date or frequency for document completion and distribution, recipients for documents in
distribution list, actions required, and comments related to each document.
a. project document plan
b. project communication plan
c. project revision plan
d. project performance plan
Chapter 12: Project Communication and Documentation
113. The needs to be updated as stakeholders or their information needs change, or if new people or new
documents are identified.
a. project document plan
b. project communication plan
c. project revision plan
d. project performance plan
114. allows the live exchange of information among members of the project team.
a. Email
b. Verbal communication
c. Teleconferencing
d. Written communication
Chapter 12: Project Communication and Documentation
115. , where each participant is connected using their own personal computer and webcam, is another tool
used to conduct live meetings over the Internet.
a. Document management systems
b. Groupware
c. Cell phones
d. Web videoconferencing
116. can support team idea generation, brainstorming, problem solving and decision making.
a. Document management systems
b. Groupware
c. Content management systems
d. Web videoconferencing
Chapter 12: Project Communication and Documentation
117. are another collaboration tool that can provide a central repository for project information and capture
the efforts of team members into a managed content environment.
a. Document management systems
b. Groupware
c. Content management systems
d. Web videoconferencing
118. A is a system used to manage the content of a website, documents, or files.
a. Document management systems
b. Groupware
c. Content management systems
d. Web videoconferencing
Chapter 12: Project Communication and Documentation
119. , to some extent, even provide features that provide team members with greater access and flexibility for
using various interactive telecommunication technologies and collaboration tools such as email, internet access,
document management, etc.
a. Document management systems
b. Groupware
c. Cell phones
d. Web videoconferencing
120. List some common barriers to effective listening:
121. List the most common types of project meetings.
Chapter 12: Project Communication and Documentation
122. Stakeholders’ concerns should be addressed
a. confrontationally, put off, ignored, or dismissed.
b. as a group at the end of the project.
c. in the final report only after being recorded throughout the project.
d. early, positively, and in a timely manner; and not confrontationally, put off, ignored, or dismissed.
123. The needs to provide opportunities for regular two-way communication with each , not just when
an issue or concern is identified.
a. project manager, stakeholder
b. risk identifier, risk mitigater
c. communication plan manager, communication channel
d. communication coordinator, colleague
Chapter 12: Project Communication and Documentation
124. Regular and open communication, trust, respect, open-mindedness, and a positive win-win attitude are keys to
successful
a. stakeholder identification.
b. stakeholder engagement.
c. stakeholder communication.
d. stakeholder monitoring and closing.
