Chapter 11 6 Evan McConnell is angry and upset because he was passed over for a promotion even though he believes he was the most qualified candidate. He heard through the company grapevine the promotion

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344. (p. 313) The ____________ protects individuals over the age of 40 from discrimination based on age with

respect to issues such as hiring, promotions, job benefits, and assignments.

D. Employee Rights and Responsibilities Act of 1983

345. (p. 311) Which of the following statements about the Civil Rights Act of 1964 is most accurate? The Civil

Rights Act:

A. was very controversial when first enacted, but a series of court rulings has largely eliminated its influence on

the way businesses deal with employees.

346. (p. 311) The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the

authority to:

D. require firms to pay women and minority workers more than white males for the same work.

347. (p. 312) Evan McConnell is angry and upset because he was passed over for a promotion even though he

believes he was the most qualified candidate. He heard through the company grapevine the promotion went to a

female because the firm was afraid of possible action by the EEOC if they did not select a female. What Evan is

experiencing is known as:

D. compensatory discrimination.

348. (p. 313) Which of the following statements is the most accurate description of the impact the Americans with

Disabilities Act of 1990 (ADA) has had on businesses?

A. ADA has had no real impact, since most businesses have always been sensitive to the needs of disabled

workers.

349. (p. 313) Minnie A. Dent has been employed as a bus driver for almost thirty years. Her company recently told

her that she would be required to retire within the next two years because she had reached the age limit for

mandatory retirement. Millie wants to fight this ruling based on a claim of age discrimination. Which of the

following statements about this case is most accurate: According to the:

A. Employment Rights and Responsibilities Act, Millie has every right to keep her job as long as she has not

been convicted of a moving traffic violation while performing her job.

350. (p. 311) Laura Benitez was hired as a management trainee by Simulex Corporation through a special program

designed to “right past wrongs” by giving females and minorities greater opportunities for employment and

advancement. The program is enforced by the Equal Employment Opportunity Commission. Laura was hired

through a(n) ____________ program.

A. discrimination alleviation

351. (p. 312) According to the laws and court decisions cited in the “Legal Briefcase” box in Chapter 11, which of

the following statements best describes the impact federal legislation has had on human resource management?

Federal laws have:

A. dealt extensively with the issue of employment at will but have had little to say about other human resource

issues.

352. Dramatic changes in the U.S. labor force will make the work of human resource managers more

interesting, and more difficult, in the future. Identify and describe three trends that will challenge future human

resource managers.

353. Identify and describe three common methods of training and developing employees.

354. What is the purpose of a performance appraisal? What are the major steps involved in the performance

appraisal process?

355. An important trend in business is the increasing reliance on self-managed teams. Why is the compensation

of teams difficult? What are the most common approaches to team compensation?

356. What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the

advantages and disadvantages of these approaches to scheduling employees.

357. What are the main provisions of the Americans with Disabilities Act of 1990, and how have these

provisions affected human resource management in American companies?

358. (p. 312) When Dee talked to Mort about his resentment toward her, he said that he should have been

promoted to the position instead of her. “The only reason you got the job,” Mort told her, “was that Mr. Fleesum

wanted to promote a woman. I was more experienced and better qualified, so I should have gotten the job.”

Mort’s statement suggests that he thinks he was a victim of:

A. inverse discrimination.

359. (p. 304) Before the director’s accident, Dee had worked with him to devise a plan that would allow each

employee to select the fringe benefits he or she wants up to a certain dollar amount. The type of plan Dee and

the director developed is known as a(n):

D. flexible spending plan.

360. (p. 306-307) Dee wants to give Fleesum’s employees more freedom to schedule when they begin and end their

workdays. Her plan still requires employees to work eight hours per day, but allows them to start as early as

7:00 a.m. or as late as 9:00 a.m., and leave as early as 4:00 p.m. or as late as 6:00 p.m. Her plan also requires all

workers to be on the job between 9:00 a.m. and noon, and between 2:00 p.m. and 4:00 p.m. The type of plan

D. block scheduling plan.

361. (p. 301) Dee’s performance appraisal allowed the director to evaluate her performance, but also allowed peers

and subordinates to provide feedback as well. This type of appraisal is called a(n):

362. (p. 304) Fleesum recently began using cross-functional teams. Dee wants to make sure the teams collaborate

effectively, but also wants to avoid stifling individual initiative. One method she could use to achieve this goal

would be to:

D. implement a job sharing plan for team members.

c11 Summary